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4.7 out of 5

"The best hotel in Krakow " More

By a verified traveller on Wed 10 Aug 2022

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Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£72* Per night/room 25 Oct - 26 Oct

Panoramic Suite, Terrace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Room, 2 Bedrooms, 2 Bathrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Twin Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

INX Design Hotel's good location gets good marks from our customers. During your stay, you're just a quick walk from Galicia Jewish Museum. Features include free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Enjoy local and international cuisine while dining at Negresco Bar
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests speak favourably about the location and the helpful staff
  • Steps from Galicia Jewish Museum and Old Synagogue
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee

INX Design Hotel ratings based on 14 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for INX Design Hotel

Everyone (7) Couples (3)
5 out of 5
The best hotel in Krakow

Posted by on 10 Aug 2022

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Comment from Hotel Management

16 Aug 2022 by Recepcja

Thank you very much we apprectiate your oppinion

5 out of 5
Good location New & nice rooms

Posted by on 22 Jul 2021

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Comment from Hotel Management

7 Aug 2021 by Front Office

Thank you

5 out of 5

Posted by on 10 Jun 2019

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Comment from Hotel Management

11 Jun 2019 by Front Office Manager

Dear Guest, We are extremely happy that you had such an amazing time while staying with us! It is always nice to hear from satisfied guest! We would like to thank you for your stay and for sharing your opinion with us. Best Regards Front Office Manager

5 out of 5

Quirky/great location

Pros: Central location, cleanliness, modern design. The shower was amazing!
Cons: Now that the bar's open, probably not much.
Location: Great location; 5/10 min walk to the main square (lots of bars/restaurants), Wawal castle, synagogues. About 30 mins from airport by car.
Overall the hotel was lovely. My only slight criticism is that the bar wasn't operational for most of our stay which meant having to actually ring for someone to come to the lobby area to take drinks orders (which wasn't a massive problem for us, but it did make us feel a bit lazy). The staff were always lovely and hard working though, especially the breakfast and bar dudes. The bar actually opened on the day we left so that shouldn't be an issue for folk staying after us. Would highly recommend :-)

Posted by , from Scotland on 28 Sep 2017

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5 out of 5
Die Lage ist sehr gut, das Personal ist sehr freundlich und hilfsbereit. Das Frühstücksbuffet ist super und sehr zmfangreich. Kann dieses Hotel wirklich weiterempfehlen.

Posted by on 2 Jan 2020

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Comment from Hotel Management

3 Jan 2020 by Front Office Manager

Dear Sir or Madam, We would like to thank you for leaving a comment about your stay. It’s nice to heat that quality of our services have met your expectations as our top priority is comfort and satisfaction of our guests! We are especially happy that you’ve mentioned our staff, that makes sure that your stay is as comfortable and enjoyable as possible. It will be a pleasure to have you as a guest again in our hotel! Best Regards

4 out of 5
Hotelli on siisti, aamupala tasokas. Hotellin web-infossa kerrottiin, että huoneen voi luovuttaa myöhemmin hintaan 10 euroa per tunti, tästä ei kuitenkaan vastaanotto ollut tietoinen, syntyi kiista, mikä ratkesi vasta asiakkaan valokuvaamalla viestin. Asiakas on aina oikeassa, vieras käsitys tässä hotellissa.

Posted by on 16 Dec 2019

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Comment from Hotel Management

16 Dec 2019 by Front Office Manager

Dear Sir or Madam, Thank you for choosing INX Design Hotel as a place for your stay in Kraków and for sharing with us such detailed information and kind opinion. Thank you for all your suggestion which will be taken into the consideration.Looking forward to hosting you in our Hotel again soon. With kindest regards,

5 out of 5
Raitiovaunupysäkki hotellin edessä. Kaupunginosa Kazmierz oli loistava

Posted by on 29 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by Front Office Manager

Dear Guest, Thank you for your feedback about your stay in our INX Design Hotel ****. Nice to hear that our location meet your expectation! Hope to see you again with us during your next stay in Kraków Best regards, Front Office Manager INX Design Hotel ****

5 out of 5
Siisti ja rauhallinen hotelli hyvien kulkuyhteyksien äärellä. Hotellin henkilökunta oli ystävällisiä ja avuliaita. Huoneet olivat puhtaita ja hyvin äänieristettyjä, ilmastointi toimi. Kävellen pääsi joka paikkaan.

Posted by on 17 Sep 2019

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Comment from Hotel Management

18 Sep 2019 by Front Office Manager

Dear Sir or Madam., Thank you for your recommendation! It is a pleasure to hear such a kind words about our facilities. We are glad that our staff provided you with high service and left good impression. It is also nice to hear that you’ll visit us once again, and we are looking forward to your stay! Best Regards

5 out of 5
Siisteys ja palvelu ainoa miinus tulee valaistuksesta

Posted by on 24 Jul 2019

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Comment from Hotel Management

24 Jul 2019 by Front Office manager

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Siisti, mukava hotelli. Huone pienehkö. Hlökunta kielitaitoista. Perus aamiainen.

Posted by on 24 Jan 2019

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Comment from Hotel Management

26 Jan 2019 by Front Office Manager

Thank you so much for taking your time and writing your comment on Tripadvisor. It is a great pleasure to read that you had such an enjoyable stay. Thank you so much for such a nice review.

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

INX Design Hotel offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference rooms. A library, tour or ticket assistance, and concierge services are also featured at the business-friendly INX Design Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This Art Deco Kraków hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 7 levels
  • 2691 sq ft of conference space
  • 250 sq. m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kraków Plaszów Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

INX Design Hotel offers 122 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. This Kraków hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Negresco Bar – This bar specialises in local and international cuisine.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

INX Design Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 160.0 per day.

Pet Policy

  • Pets: PLN 100 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between PLN 60 and PLN 60 for adults, and PLN 60 and PLN 60 for children (approximately)
  • Airport shuttle fee: PLN 99 per vehicle (one-way)
  • Uncovered self-parking fee: PLN 99 per day
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: PLN 160.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • INX Design Hotel Krakow
  • INX Design Krakow
  • INX Design
  • INX Design Hotel Hotel
  • INX Design Hotel Kraków
  • INX Design Hotel Hotel Kraków

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.