24 Jan 2019 by ETX-MonikaJanik
We are very glad that you like our hotel and feel good during your stay.
11 Dec 2017 by Reception
Dear Linda, Thank you for sharing your feedback with us and other users. We are glad that you've rated our Hotel so high and we hope to see you again someday. We also hope that your time in Kraków was a great adventure and time well spent. Kind Regards, Imperial Hotel
17 Sep 2017 by P.Z
Dear Sir/Madam,Thank you very much for such good words about us. Satisfaction of our Guests are the most important thing for all our staff. We cordially welcome to Cracow and our hotel. Best regards, the Imperial hotel staff
23 Aug 2019 by Hotel Imperial
Thank you for choosing our hotel. Thank you for your feedback
7 Aug 2019 by Hotel Imperial
Thank you very much for your kind words about Hotel Imperial. We are pleased to see such a lovely feedback distinguishing our location and your overall experience in our hotel. Our professional team is always ready to help in any case. We are looking forward to seeing you again! Kind regards, Hotel Imperial
21 Apr 2019 by Concierge
Dear Guest Thank you for the distinction of our location, but this is just one of many aspects of our hotel. We're looking at your next arrival. Best Regards Hotel Imperial Bartłomiej Pitra
1 Apr 2019 by Reception
Thank you so much for your feedback and we hope to see you again soon!
26 Feb 2019 by Reception
Dear Guest, Thank you very much for such a nice feedback. Thank you for rating us for 5.0. We are delighted to read this. Thank you Kind regards
21 Nov 2018 by Reception
Dear Sirs, On behalf of the Imperial Hotel and our staff we would like to thank you for your comment. Every single one is appreciated especially if it helps us to improve our skills and achieve a flawless service level. Kind Regards, Imperial Hotel
18 Sep 2018 by Szymon
Dear Guest, Thank you for the such a good opinion and we are pleased that you liked our hotel. We hope that in the future you will come back to us and recommend us to your friends visiting Krakow. Best Regards, The Imperial Hotel service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Spa services, tour or ticket assistance, and coffee/tea in common area are also featured at the business-friendly Imperial Hotel. A complete renovation of Imperial Hotel was completed in September 2016. This 3-star Krakow hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Offsite parking reservations required
Imperial Hotel offers 33 accommodations with minibars and a safe. Flat-screen televisions come with digital channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. This Krakow hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and portable fans. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
La Grande Mamma – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages and sports massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Imperial Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.