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4.2 out of 5

"Excellent hotel with excellent staff, especially Ewa (mini Ewa) who was very sweet and was able to propose different touristic activities. Highly reco ... " More

By a verified traveller on Sun 08 Apr 2018

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Hotel Description

Our customers tell us that they enjoy the spacious rooms at Park Inn by Radisson. During your stay, you're just a quick walk from ICE Krakow Congress Centre. Features include free WiFi in public areas, plus a full-service spa and a restaurant. Built in 2009, this 4-star hotel has 152 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with LCD TVs, fridges and room service (during limited hours)
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at RBG
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages, facials or body treatments at Massage Mission
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a sauna and complimentary bicycles
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Steps from ICE Krakow Congress Centre and 14 minutes on foot from Wawel Castle
  • Airport, train station pick-up and shopping centre shuttle service available for a fee
  • Pets welcome for a fee

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
£54* Per night/room 4 Dec - 5 Dec

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite (Wawel Castle View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Park Inn by Radisson ratings based on 22 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Inn by Radisson

Everyone (11) Couples (6) Business (1) Family (1) Friends (1)
3 out of 5
I am sorry to say that on check-in late evening of Sunday 19th May we were not provided with a room with the undernoted description. Due to it being dark when we arrived we unpacked after our long journey from Salsburg, we did not notice until Monday morning that we had been given an unrepresentative room despite paying for the undernoted. Superior Room - Wawel Castle View--- This is the Radisson description

Posted by on 23 May 2019

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Comment from Hotel Management

24 May 2019 by Zofia Łojewska

Dear Guest, Thank you for taking the time to rate us. We take the feedback from our guests very seriously. We are very sorry about the situation which has occured during your stay. We encourage you to always contact the front desk in situation like that. We are eager to help. We hope that you will choose to stay with us again, so that we may improve oursleves in your eyes. Kind regards, Zofia Łojewska Guest Service Representative Park Inn by Radisson

5 out of 5
Excellent hotel with excellent staff, especially Ewa (mini Ewa) who was very sweet and was able to propose different touristic activities. Highly recommended.

Posted by , from Bristol on 8 Apr 2018

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Comment from Hotel Management

6 Jun 2018 by Aneta

Dear Dion, Thank you for taking the time to review your stay with us. We will let "mini Ewa" know that you were pleased with her service :-) We hope to welcome you back again soon. Sincerely, Aneta Zarebska Front Office Manager Park Inn by Radisson

4 out of 5

vg

very nice & confortable; would have appreciated more europeen food but that's being fussy

Posted by on 21 Nov 2013

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4 out of 5

Great Hotel

Hotel very clean and quiet. Hotel staff were helpful and friendly. Not too far to walk to the Market Square. I would recommend this hotel to anyone looking for a trip to Krakow

Posted by on 1 Oct 2013

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3 out of 5
Kokolattiamatto tunkkainen, verhoissa tahroja. Huonekuvaukessa sanottu huoneissa olevan tohvelit, joka nostaisi mukavuutta kokolattiamaton suhteen, mutta tohveleita ei ollut.

Posted by on 3 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Park Inn by Radisson Response

Dear Guest, Thank you for your review. We always learn from the useful reviews and your unusual comment helped us rethink about one specific detail I regret reading that your stay was not according your expectations. We took your suggestions very seriously. I hope on an other occasion we will have the opportunity to surprise you :) Kindest Regards, Daniel Warcholek Front Office Shift Leader

4 out of 5
Erinomainen aamupala ja siisti hotelli. Vedenpaine suihkussa oli heikohko, mutta kyllä sillä pärjäsi. Sijainti oli ok, mutta hivenen lähempänä vanhaa kaupunkia olisi säästänyt jalkoja. Kaikki oli kuitenkin kävelyetäisyyden päässä, joten tulipahan liikuttua.

Posted by on 16 Oct 2019

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Comment from Hotel Management

19 Oct 2019 by Zofia

Dear Guest, Thank you for your thorough feedback. We are glad to know that your stay with us was pleasant. We hope to see you again! Kind regards, Zofia Łojewska Guest Service Representative

4 out of 5
En pitänyt siitä, että tilaamani huone ei ollut tuon viereisen kuvan mukainen, vaikka olisi pitänyt olla, koska sen huoneen kyseiseltä riviltä valitsin!!?? Minulla on edelleen ko. sivu tulostettuna. Halutessanne voin sen teille lähettää. Vahvistuksessa on siis kuva toisenlaisesta huoneesta kuin minkä saimme. Halvemmankin huoneen olisin voinut ottaa, mutta valitsin kuvan mukaisen huoneen. Minulla ei ollut mittaa mukana, mutta väittäisin, että huoneemme oli pienempikin kuin mitä sivuillanne oli luvattu (= 24 m2). No ainakin se oli erilainen (ja selvästi pienempi) kuin viereisessä kuvassa, joka kuva on juuri siitä huoneesta, minkä tilasimme.

Posted by on 12 Sep 2019

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Comment from Hotel Management

13 Oct 2019 by Zofia Łojewska

Dear Guest, Thank you for your feedback. We are sorry for the inconvenicence during your stay. We value our guests voice and we will try our best to ensure that similar situations never occur again. Kind regards, Zofia Łojewska Guest Service Representative

4 out of 5
Breakfast was really good. Personnel was nice. Beds were comfortable.

Posted by on 17 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Zofia

Dear Guest, Thank you for your feedback. We are happy to hear tha tyou had a good stay at our hotel. We hope you will return to us! Kind regards, Zofia Łojewska Guest Service Representative

5 out of 5
Hyvä sijainti kongressikeskuksen vieressä. Siisti, tyylikäs, hyvä palvelu.

Posted by on 15 Aug 2019

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Comment from Hotel Management

16 Aug 2019 by Zofia

Dear guest, Thank you for your review. We are glad to hear that you had a pleasant stay with us. We hope to see you again! Kind regards, Zofia Łojewska Guest Service Representative

4 out of 5

Posted by on 10 Aug 2019

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Comment from Hotel Management

11 Aug 2019 by Zofia

Dear Guest, Thank you for your review. We are honored to receive such grades. We hope to see you again! Kind regards, Zofia Łojewska Guest Service Representative Park Inn by Radisson

Property Features

Park Inn by Radisson offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference centres. Spa services, tour or ticket assistance, and multilingual staff are also featured at the eco-friendly Park Inn by Radisson. A round-trip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 4-star Krakow hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 5 levels
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Krakow (KRK-John Paul II - Balice) (14.8 km / 9.2 mi)
  • Train station: Krakow Glowny Station (2.8 km / 1.7 mi)
  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, and shopping centre shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Park Inn by Radisson offers 152 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a bath and shower, complimentary slippers, complimentary toiletries and a hairdryer. This Krakow hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

RBG – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna, a fitness centre and complimentary bicycles.

  • Free bicycles on site

Spa Services

Massage Mission has 1 treatment room. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

  • Number of treatment rooms 1
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages
  • Ayurvedic treatments

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 160.0 per night.

Pets

  • Pets: PLN 40 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Debit cards not accepted
  • Parking height restrictions apply
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 50 per person (approximately)
  • Airport shuttle fee: PLN 110 per vehicle (one way)
  • Self-parking fee: PLN 60 per day
  • Pet fee: PLN 40 per pet, per stay
  • Rollaway bed fee: PLN 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Inn Radisson Hotel Krakow
  • Park Inn Radisson Krakow
  • Park Inn By Radisson Glasgow
  • Park Inn by Radisson Hotel
  • Park Inn by Radisson Krakow
  • Park Inn by Radisson Hotel Krakow

You should know

  • Park Inn by Radisson offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.