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"Hotel was okay, clean and pleasant staff. If you’re wanting somewhere within walking distance to Krakow centre then this isn’t for you. Taxis ranged ... " More

By a verified traveller on Tue 10 Dec 2019

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Standard Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at System - Hotel Krakow. During your stay, you'll be close to John Paul II Hospital. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have good things to say about the accommodation for the spaciousness and low noise level
  • 7 minutes by car from Economic University of Kraków and 7 minutes from Stained Glass Museum
  • Pets welcome free of charge

System - Hotel Krakow ratings based on 16 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for System - Hotel Krakow

Everyone (10) Couples (3)
3 out of 5
Hotel was okay, clean and pleasant staff. If you’re wanting somewhere within walking distance to Krakow centre then this isn’t for you. Taxis ranged in prices from 19zl to 65zl. The most expensive we disagreed with the driver only to be told it was Sunday!!

Posted by on 10 Dec 2019

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2 out of 5

Posted by on 5 Nov 2019

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5 out of 5

Posted by on 20 Sep 2019

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3 out of 5
I wasn't there moooooooooooordo XDDDDDDDDDDDdDdDDD

Posted by on 21 Aug 2019

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2 out of 5
Reception and Restaurant were nice and staff were friendly. That misled me to think room would be fine. Bathroom tiny, poo splashes on wall, not clean in shower or sink. Slippy floor. Bedroom small and very hot and humid, no aircon and poky little window with poor quality blind. 1 pillow and 2 single duvets on a double bed. Exposed wiring in one over bed light, other didn’t work. Carpet badly stained. Dark dingy hallway on 1st floor. Noisy right next to road with motor cycles racing up and down at night. Came in last night to a an aggressive argument looking like fight about to break out in the restaurant and lots of shouting. Poor quality, poor example of 3 star facility. Don’t waste your money - go somewhere else.

Posted by on 5 Jun 2019

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3 out of 5
Very basic but for the price it was relatevely good! About ten minutes from the centre of krakow.

Posted by on 22 Apr 2018

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4 out of 5

Good budget hotel

Couldn’t fault the place yes it’s small and basic but it’s clean and staff extremely friendly

Posted by , from liverpool uk on 15 Feb 2018

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5 out of 5

Great hotel for money

Pros: Staff were friendly. Bed was comfortable.
Cons: A kettle provided in the room.
Location: Its a little distant from the town but only a short and cheap taxi ride away from Old Town. There is a shopping center across the road as well.
Stayed at System Hotel for 4 nights, bed was extremely comfortable and staff were friendly and helpful, ordering us a taxi every morning. A little distant from the town but taxi's were fairly cheap. Our room was cleaned every day and were a good size. Also warm considering the outdoor temperature.

Posted by , from UK on 10 Nov 2017

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5 out of 5

Very good, cheap hotel

This hotel was great - it was quiet and clean. It’s a little way out of the centre and the staff can be a little abrasive but I really liked it. Would definitely recommend.

Posted by , from uk on 7 Nov 2017

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3 out of 5

Great hotel if you dont like sleep

We were on the bottom floor and unfortunately got no sleep the 4 nights we were there. You can hear absolutely everything going on at reception and dinner hall. So much so that i could hear my neighbour next door violently throwing up at 4am. They give you 1 towel per person which has to last you your entire stay, not being cleaned once.

Posted by , from scotland on 31 Aug 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. Public spaces have free WiFi. Event space at this hotel measures 861 square feet (80 square metres). Tour or ticket assistance, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly System - Hotel Krakow. Parking is available for a fee. This 3-star Krakow hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 4 levels
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 2006
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge) , RV, bus, truck parking (surcharge)


  • Train station: Krakow Lobzow Station (2.6 km / 1.6 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

System - Hotel Krakow offers 107 accommodations with a safe and free toiletries. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a shower. This Krakow hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Rosso Nero Restaurant – This restaurant serves breakfast, lunch and dinner.


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

  • Staffed front desk
  • No rollaway/extra beds available
  • Pets allowed (no fees)
  • Debit cards


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 27 per person (approximately)
  • Self-parking fee: PLN 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality System Hotel Kraków
  • Quality System Hotel Kraków Krakow
  • Quality System Kraków
  • Quality System Kraków Krakow
  • System Pop Hotel
  • System Hotel Kraków Krakow
  • System Kraków Krakow
  • System Kraków
  • System Hotel Kraków
  • System - Hotel Krakow Hotel
  • System - Hotel Krakow Krakow
  • System - Hotel Krakow Hotel Krakow
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.