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4.6 out of 5

"Immaculately clean Staff very friendly and great communication regarding our trip Would definitely stay again,great location too " More

By a verified traveller on Fri 25 Mar 2022

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Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Split level apartment

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Apartment

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Split level apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One level apartment

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Zamkowa 15 Apartments, you're just a quick walk from Manggha Museum of Japanese Art and Technology. Enjoy features like free WiFi in public areas, plus a full-service spa and a round-trip airport shuttle (surcharge). This comfortable aparthotel has 10 apartments over 2 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.

  • Each apartment offers a kitchenette, a washer/dryer and a flat-screen TV
  • Free WiFi
  • Treat yourself to manicures and pedicures, body treatments or massages at the spa
  • Amenities include laundry facilities, multilingual staff and TV in a common area
  • Within a 15-minute walk of Royal Road and Wawel Castle
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Zamkowa 15 Apartments ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Zamkowa 15 Apartments

Everyone (2) Couples (1) Family (1)
5 out of 5
Immaculately clean Staff very friendly and great communication regarding our trip Would definitely stay again,great location too

Posted by on 25 Mar 2022

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Comment from Hotel Management

25 Mar 2022 by Barbara

Thank you so much for this nice review! It was a pleasure to host you. Feel welcome back anytime

5 out of 5
Lovely modern accommodation- well maintained and very well placed for using public transport. Busy road behind which may cause some traffic noise to some apartments.

Posted by on 5 Dec 2019

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Comment from Hotel Management

5 Dec 2019 by Weronika

Thank you for nice opinion. We're glad that you enjoyed your stay at apartment. Hope you visit us again. Regards

5 out of 5
Apparemment neuf douche très agréable et personnel au top

Posted by on 1 Nov 2021

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Comment from Hotel Management

2 Nov 2021 by Barbara

Thank you so much for this nice review! It was true pleasure to host and meet you. Feel welcome back any time

4 out of 5

Posted by on 29 Sep 2018

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Comment from Hotel Management

29 Sep 2018 by Weronika

Thank You for review. Regrds Weronika

4 out of 5

Nice place to stay at Krakow

Pros: Modern, nice, clean and very spacious
Cons: Air conditioning for all rooms
Location: Both, old town and Jewish Quarter were quite close. Easy to get from/to airport with bus 252 which costs only 4 PLN.
Location is excellent even though busy road next to apartments. Noise still not reaching at least all the rooms if windows can be kept closed. It is worth to notice that air conditioning is not included in every room so during the hottest period this is minus in some of the room(s).

Posted by on 30 Jul 2018

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Comment from Hotel Management

5 Aug 2018 by Marta

Dear Teemu Thank you for taking time to write a review. We are glad you did like your stay in our apartments. As you have noticed 4 apartments have air conditioning, so if you are making a reservation in advance we always accomodate our Guests in those apartments in the first place. We hope you will visit us again in Kraków. Best regards Marta

About the Zamkowa 15 Apartments

Location ul. Zamkowa 15, Kraków, 30-301

Property Features

Zamkowa 15 Apartments offers its guests a full-service spa. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A free kid's club, tour or ticket assistance, and an arcade/games room are also featured at the family-friendly Zamkowa 15 Apartments. This 3.5-star Kraków aparthotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 2 levels
  • Kid's club (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Children's club (free)
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Kraków Łobzów Station (4.3 km / 2.7 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Zamkowa 15 Apartments offers 10 air-conditioned accommodations with washers/dryers and espresso makers. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. This Kraków aparthotel provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on request and in-room massages can be requested.

  • In-room kitchenette
  • Washer and dryer
  • Flat-screen television
  • Cable channels
  • Fridge
  • Microwave
  • Stovetop
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Unique furnishings
  • Unique decor

Spa Services

The on-site spa has couples treatment room(s). Services include body treatments and manicures and pedicures. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 9:30 AM - 12:30 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note that breakfast (surcharge) is served to the room Monday to Saturday only.

Zamkowa 15 Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:30 AM - 12:30 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 80 per day.

Pet Policy

  • Pets: PLN 30 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property is professionally cleaned

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 9:30 AM
  • Front desk closes daily at 12:30 PM
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Host will greet you
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 100 per vehicle (one-way)
  • Pet fee: PLN 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: PLN 50 (subject to availability)
  • Late check-out fee: PLN 100 (subject to availability)
  • Cleaning/housekeeping/linen fee: PLN 30 every 7 days
  • Rollaway bed fee: PLN 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartments Zamkowa 15 Krakow
  • Apartments Zamkowa 15
  • Zamkowa 15 Krakow
  • Zamkowa 15
  • Zamkowa 15 Apartments Krakow
  • Zamkowa 15 Apartments Apartment Krakow
  • Zamkowa 15 Apartments Apartment
  • Zamkowa 15 Apartments Kraków
  • Zamkowa 15 Apartments Aparthotel
  • Zamkowa 15 Apartments Aparthotel Kraków

You should know

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.