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Hotel Description

Our customers tell us that they enjoy the shopping around Tropical Islands Resort. During your stay, you'll be within walking distance of Tropical Islands Resort. You'll find features such as free WiFi in public areas and free self-parking, plus 2 indoor pools. This 4-star resort has 285 rooms. All rooms offer free WiFi.

  • All rooms offer showers
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 5 restaurants, a coffee shop and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the water park with a waterslide or swim in the 2 indoor and 2 outdoor pools
  • Indulge with massages, facials or manicures and pedicures at Sauna Landschaft
  • Services include a free kids' club, concierge services and luggage storage
  • On-site recreation includes a health club, a sauna and bicycles to rent
  • Guests speak favourably about the helpful staff and the pool
  • 0.6 miles (1 km) from Tropical Islands Resort and 21.6 miles (34.7 km) from Spreewelten Bad

Basic Tent (self assembling mattress)

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£122* Per night/room 3 Mar - 4 Mar

Comfort Double Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premium Tent

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premium Family Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Comfort Quadruple Room, 2 Bedrooms, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Woodland Home

Bed Count 4 Single Beds Maximum Occupancy 4 Max

Tropical Islands Resort ratings based on 12 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tropical Islands Resort

Everyone (7) Couples (2)
5 out of 5
Le complexe intérieur est immense avec forêt tropicale, Lagoon et piscine ainsi que la nouveauté extérieure Amazonia et sa rivière sauvage et piscine chauffée. Le spa est magnifique avec de beaux décors.

Posted by on 23 Feb 2020

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4 out of 5
Alles sehr sauber, Personal sehr freundlich. Wir hatten ein nature Home gebucht, 4 Personen plus aufbettung auf 6. Für einen kurztrip vom Platz her völlig ausreichend, allerdings sollte das Geschirr auch für 6 Leute vorhanden sein, wenn man es als 6-Personen-Unterkunft mieten kann. Wir hatten nur 4 Wassergläser, 5 Messer, 5 Tassen und 4 Kaffeelöffel. Neben diesen in unseren Augen eher Kleinigkeiten war es ein schöner, insgesamt der 5. Aufenthalt fur uns im TI

Posted by on 23 Dec 2019

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Comment from Hotel Management

12 Feb 2020 by Christoph (Social Media & CRM)

Lieber Gast, vielen Dank für Ihr Feedback. Es freut uns sehr, dass es Ihnen bei uns gefallen hat. Vielen Dank auch für die Anregung. Ich leite diese sehr gerne an die Kollegen weiter. Wir wünschen Ihnen eine angenehme Woche und bis zum nächsten Mal im Tropical Islands.

3 out of 5
Wir hatten ein Zelt..... Die Matratzen könnten dicker sein

Posted by on 17 Aug 2019

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4 out of 5

Posted by on 4 Aug 2019

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3 out of 5
Nicht gefallen : Mein reserviertes Zelt war aufeinmal garnicht mehr reserviert für mich da lief irgendwas schief mit doppelt Reservierung..

Posted by on 2 Aug 2019

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4 out of 5

Posted by on 31 Mar 2019

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Comment from Hotel Management

29 Apr 2019 by Social Customer Relationship Management

Sehr geehrter Gast, vielen Dank für Ihren Besuch des Tropical Islands und dafür, dass Sie sich die Zeit genommen haben, uns ein Feedback zu geben. Sie würden unser Resort offenbar fast uneingeschränkt weiterempfehlen und das freut uns riesig. Vielen Dank für die überaus positive Bewertung. Sollten Sie noch weitere, detaillierte Anregungen für uns haben, können Sie uns diese gern direkt via E-Mail mitteilen. Wir wünschen Ihnen noch eine angenehme Woche und freuen uns auf Ihren nächsten Besuch des Tropical Islands. Beste Grüße Ihr Tropical Islands Team

4 out of 5

Posted by on 28 Mar 2019

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Comment from Hotel Management

29 Apr 2019 by Social Customer Relationship Management

Sehr geehrter Gast, vielen Dank für Ihren Besuch des Tropical Islands und dafür, dass Sie sich die Zeit genommen haben, uns ein Feedback zu geben. Sie würden unser Resort offenbar fast uneingeschränkt weiterempfehlen und das freut uns riesig. Vielen Dank für die überaus positive Bewertung. Sollten Sie noch weitere, detaillierte Anregungen für uns haben, können Sie uns diese gern direkt via E-Mail mitteilen. Wir wünschen Ihnen noch eine angenehme Woche und freuen uns auf Ihren nächsten Besuch des Tropical Islands. Beste Grüße Ihr Tropical Islands Team

3 out of 5

Posted by on 2 Oct 2018

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4 out of 5
Es war ein richtig toller Kurzurlaub. Leider waren genau für uns ein paar Kleinigkeiten da, die nicht stimmig waren, bzw wirklich gestört haben. In unserem Nature Home war außer im Wohnbereich kein Platz für ein Babybett. Dieses hatten wir vom hHotel und war bei Anreise nicht aufgebaut. Sehr ärgerlich. Außerdem war bei Anreise unser Haus auf 29 Grad aufgeheizt und nirgends war Fenster auf oder eine Anleitung für die Lüftung zu finden. Eins der Toiletten wurde als Abstellraum für Putzutensilien genutzt. Nicht ansehnlich. Nimmt unnötig Platz weg. Wir waren mit 2 Kindern da, 1 über 10 und eins unter 2. Hierfür war die Anordnung der Pool wirklich unvorteilhaft, man musste sich immer in der gesamten Halle verteilen und hatte nichts von der Familie. Alles andere, Sauberkeit, Freundlichkeit , spaßfaktor und selbst die essenspreise waren absolut super!

Posted by on 23 Apr 2018

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5 out of 5
Sehr gute ruhige und neue Anlage.Ideal für Familien

Posted by on 22 Apr 2018

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Renovations + Closures

The property will be renovating from 04 May 2020 until 17 May 2020 (completion date subject to change). The following areas are affected:

  • Exterior

Guests will have access to the following alternative facilities during the renovation:

  • Health club
  • Outdoor pool
  • Indoor pool
  • Recreational facilities

The property will be renovating from 15 September 2020 until 17 September 2020 (completion date subject to change). The following areas are affected:

  • Exterior

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

The following facilities are closed for Christmas Eve (24 December):

  • Water park

During renovations, the resort will make every effort to minimise noise and disturbance.

Property Features

Tropical Islands Resort offers its guests a full-service spa, a water park, 2 the outdoor swimming pools, and 2 indoor swimming pools. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces. A kids' pool, a health club, and a sauna are also featured at the family-friendly Tropical Islands Resort. Free self parking is available. Smoking is allowed in designated areas at this 4-star Krausnick-Gross Wasserburg resort.

  • 285 guestrooms or units
  • 5 dining venues
  • 4 bars or lounges
  • Coffee shop
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Charging station for electric cars
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Newspapers for purchase
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools -2
  • Number of outdoor pools -2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Children's club (free)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Brand (Niederlausitz) Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Tropical Islands Resort offers 285 forms of accommodation. Guests can surf the web using complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include a shower.

  • Bathrooms are partially open
  • Shower

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Tropical Garden – This fine-dining restaurant serves lunch and dinner.

Sawadee – This buffet restaurant specialises in Asian cuisine. Open daily.

Palm Beach – This restaurant serves lunch, dinner and light fare. Open daily.

Tropino Kinder-Restaurant – This restaurant specialises in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Nearby Activities

2 the outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a kids' pool, other recreational amenities include a water park, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Sauna Landschaft. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Lockers at the waterpark are available for a surcharge for guests staying in Mobile Home room types. For more information, please contact the office using the information on the reservation confirmation received after booking.

Guests booking the Mobile Home room category must check in at the Tropical Islands Hall for arrivals after 4 PM. Free parking is accessible by free shuttle bus. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19.90 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tropical Islands Resort Krausnick-Gross Wasserburg
  • Tropical Islands Krausnick-Gross Wasserburg
  • Tropical s KrausnickGross Was
  • Tropical Islands Resort Resort
  • Tropical Islands Resort Krausnick-Gross Wasserburg
  • Tropical Islands Resort Resort Krausnick-Gross Wasserburg

You should know

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.