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Comfort Double Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premium Tent

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Woodland Home

Bed Count 4 Single Beds Maximum Occupancy 4 Max

Nature Homes

Bed Count 4 Single Beds Maximum Occupancy 4 Max

Premium Double Room, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Design Double Room, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the shopping around Tropical Islands Resort. During your stay, you'll be connected to a railway/underground station and within walking distance of Tropical Islands Resort. You'll find features such as free WiFi in public areas and free self-parking, plus 2 indoor pools. This 4-star resort has 285 rooms.

  • Free WiFi in some public areas
  • Free self-parking
  • Grab something to eat at one of the 5 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a lazy river or swim in the 2 indoor and 2 outdoor pools
  • Indulge with manicures and pedicures, Ayurvedic treatments or massages at Sauna-Landschaft
  • Services include a free kids' club, a lifeguard on site and concierge services
  • On-site recreation includes a private beach, a health club and a steam room
  • Guests speak favourably about the helpful staff and the pool
  • 0.6 mi (1 km) from Tropical Islands Resort and 12.4 mi (20 km) from Museum Baruther Glashuette

Tropical Islands Resort ratings based on 12 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tropical Islands Resort

Everyone (7) Couples (2)
5 out of 5
Le complexe intérieur est immense avec forêt tropicale, Lagoon et piscine ainsi que la nouveauté extérieure Amazonia et sa rivière sauvage et piscine chauffée. Le spa est magnifique avec de beaux décors.

Posted by on 23 Feb 2020

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Comment from Hotel Management

26 Feb 2020 by Social Media & CRM

Merci beaucoup

4 out of 5
Alles sehr sauber, Personal sehr freundlich. Wir hatten ein nature Home gebucht, 4 Personen plus aufbettung auf 6. Für einen kurztrip vom Platz her völlig ausreichend, allerdings sollte das Geschirr auch für 6 Leute vorhanden sein, wenn man es als 6-Personen-Unterkunft mieten kann. Wir hatten nur 4 Wassergläser, 5 Messer, 5 Tassen und 4 Kaffeelöffel. Neben diesen in unseren Augen eher Kleinigkeiten war es ein schöner, insgesamt der 5. Aufenthalt fur uns im TI

Posted by on 23 Dec 2019

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Comment from Hotel Management

12 Feb 2020 by Christoph (Social Media & CRM)

Lieber Gast, vielen Dank für Ihr Feedback. Es freut uns sehr, dass es Ihnen bei uns gefallen hat. Vielen Dank auch für die Anregung. Ich leite diese sehr gerne an die Kollegen weiter. Wir wünschen Ihnen eine angenehme Woche und bis zum nächsten Mal im Tropical Islands.

3 out of 5
Wir hatten ein Zelt..... Die Matratzen könnten dicker sein

Posted by on 17 Aug 2019

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4 out of 5

Posted by on 4 Aug 2019

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3 out of 5
Nicht gefallen : Mein reserviertes Zelt war aufeinmal garnicht mehr reserviert für mich da lief irgendwas schief mit doppelt Reservierung..

Posted by on 2 Aug 2019

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4 out of 5

Posted by on 31 Mar 2019

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Comment from Hotel Management

29 Apr 2019 by Social Customer Relationship Management

Sehr geehrter Gast, vielen Dank für Ihren Besuch des Tropical Islands und dafür, dass Sie sich die Zeit genommen haben, uns ein Feedback zu geben. Sie würden unser Resort offenbar fast uneingeschränkt weiterempfehlen und das freut uns riesig. Vielen Dank für die überaus positive Bewertung. Sollten Sie noch weitere, detaillierte Anregungen für uns haben, können Sie uns diese gern direkt via E-Mail mitteilen. Wir wünschen Ihnen noch eine angenehme Woche und freuen uns auf Ihren nächsten Besuch des Tropical Islands. Beste Grüße Ihr Tropical Islands Team

4 out of 5

Posted by on 28 Mar 2019

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Comment from Hotel Management

29 Apr 2019 by Social Customer Relationship Management

Sehr geehrter Gast, vielen Dank für Ihren Besuch des Tropical Islands und dafür, dass Sie sich die Zeit genommen haben, uns ein Feedback zu geben. Sie würden unser Resort offenbar fast uneingeschränkt weiterempfehlen und das freut uns riesig. Vielen Dank für die überaus positive Bewertung. Sollten Sie noch weitere, detaillierte Anregungen für uns haben, können Sie uns diese gern direkt via E-Mail mitteilen. Wir wünschen Ihnen noch eine angenehme Woche und freuen uns auf Ihren nächsten Besuch des Tropical Islands. Beste Grüße Ihr Tropical Islands Team

3 out of 5

Posted by on 2 Oct 2018

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4 out of 5
Es war ein richtig toller Kurzurlaub. Leider waren genau für uns ein paar Kleinigkeiten da, die nicht stimmig waren, bzw wirklich gestört haben. In unserem Nature Home war außer im Wohnbereich kein Platz für ein Babybett. Dieses hatten wir vom hHotel und war bei Anreise nicht aufgebaut. Sehr ärgerlich. Außerdem war bei Anreise unser Haus auf 29 Grad aufgeheizt und nirgends war Fenster auf oder eine Anleitung für die Lüftung zu finden. Eins der Toiletten wurde als Abstellraum für Putzutensilien genutzt. Nicht ansehnlich. Nimmt unnötig Platz weg. Wir waren mit 2 Kindern da, 1 über 10 und eins unter 2. Hierfür war die Anordnung der Pool wirklich unvorteilhaft, man musste sich immer in der gesamten Halle verteilen und hatte nichts von der Familie. Alles andere, Sauberkeit, Freundlichkeit , spaßfaktor und selbst die essenspreise waren absolut super!

Posted by on 23 Apr 2018

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5 out of 5
Sehr gute ruhige und neue Anlage.Ideal für Familien

Posted by on 22 Apr 2018

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Renovations + Closures

The following facilities are closed for Christmas Eve:

  • Water park

Property Features

Step outside to unwind on the sandy beach. Enjoy your summer holiday at Tropical Islands Resort with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 2 the outdoor swimming pools. There are 5 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces. This beach resort also offers a complimentary water park, a free kid's club and a kids' pool. Free self parking is available. Smoking is allowed in designated areas at this 4-star Krausnick-Gross Wasserburg resort.

  • 285 guestrooms or units
  • 5 dining venues
  • 4 bars or lounges
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Charging station for electric cars
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Newspapers for purchase
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of indoor pools -2
  • Number of outdoor pools -2
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Children's club (free)
  • Playground on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Brand (Niederlausitz) Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Tropical Islands Resort offers 285 forms of accommodation.

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Tropical Garden – This fine-dining restaurant serves lunch and dinner.

Sawadee – This buffet restaurant specialises in international cuisine. Open daily.

Palm Beach – This restaurant serves lunch, dinner and light fare. Open daily.

Mondial Foodcourt – This buffet restaurant specialises in international cuisine. Open daily.

Tropino Kinder-Restaurant – This restaurant specialises in local and international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Nearby Activities

2 the outdoor swimming pools, 2 indoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a private beach, a complimentary water park, a lazy river and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Segway rental/tour on site
  • Bicycle rentals on site
  • Archery on site
  • Ropes course on site
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Sauna-Landschaft. Services include hot stone massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Manicures and pedicures
  • Body scrubs
  • Facial treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you arrive at the property after hours, you'll need to check in at an alternate location: Rezeption Tropical Islands HalleFront desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after hours will need to go to the following location to check in: Rezeption Tropical Islands Halle
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests booking the Mobile Home room category must check in at the Tropical Islands Hall for arrivals after 4 PM. Free parking is accessible by free shuttle bus.

Lockers at the waterpark are available for a surcharge for guests staying in Mobile Home room types.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Online Penalty Collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19.90 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tropical Islands Resort Krausnick-Gross Wasserburg
  • Tropical Islands Krausnick-Gross Wasserburg
  • Tropical s KrausnickGross Was
  • Tropical Islands Resort Resort
  • Tropical Islands Resort Krausnick-Gross Wasserburg
  • Tropical Islands Resort Resort Krausnick-Gross Wasserburg

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.