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 Kriens •1 Room
 Kriens • 1 Room
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Holiday Inn Express Luzern - Kriens, an IHG Hotel

3.5-star property
Am Mattenhof 16, Kriens, LU 020 3788 4841
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4.4 out of 5
Excellent!
See all 34 ebookers Reviews

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£122* Per night/room 30 Apr - 1 May

Standard Room, 2 Single Beds (Pet-Friendly)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Holiday Inn Express Luzern - Kriens, an IHG Hotel, you're just a quick walk from Messe Luzern. Free breakfast, free WiFi in public areas and a restaurant are available.

  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 5-minute drive from KKL Lucerne and a few minutes from Chapel Bridge
  • Cats and dogs welcome for a fee (restrictions apply)

Holiday Inn Express Luzern - Kriens, an IHG Hotel ratings based on 34 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Luzern - Kriens, an IHG Hotel

Everyone (13) Couples (5) Family (9)
5 out of 5
Good

Posted by on 21 May 2022

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Comment from Hotel Management

26 Jun 2022 by Management

Thank you so much!

4 out of 5

Posted by on 3 Apr 2024

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5 out of 5

Posted by on 7 Jan 2024

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5 out of 5
Sehr gutes und neues Hotel.

Posted by on 8 Dec 2023

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3 out of 5
Überfüllt, Frühstück nicht au ein volles Hotel ausgelegt! Eine Kaffemaschine welche durch Gäste bedient werden muss?! Stau und Ineffizienz vor programmiert!

Posted by on 14 Jul 2023

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1 out of 5
Certains receptionnistes parlent à peine allemand... Le service de nettoyage a pris un sac avec mon linge sale et l'a perdu. Quand j'essaye de voir avec le réceptionniste, celui-ci, totalement incompétent, dit qu'il ne peut rien faire... Plus jamais je ne remettrai les pieds dans un holliday inn.

Posted by on 23 Oct 2022

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Comment from Hotel Management

14 Nov 2022 by Management

Dear guest,thank you for letting us know about your experience here with us. We are truly sorry to read this and we will make sure to retrain our staff accordingly, including our receptionist. Again, thank you for letting us knowBest regards

4 out of 5
Gut gelegen nahe Autobahn und Bahnhof

Posted by on 4 Sep 2022

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Comment from Hotel Management

6 Sep 2022 by sales

Vielen Dank für Ihr Feedback zu dem Standort des Holiday Inn Express Luzern - Kriens!

4 out of 5
zweckmässige, saubere und einfache Unterkunft mit dem Nötigsten. Für das Frühstück sind die Kafe-Getränkeautomaten viel zu langsam und mit nur zwei Automaten sind es zu wenig. Es dauert lange für einen Kaffee und die Kollonne wird lang, wenn zu Stosszeiten viele gleichzeitig ans Früstücksbuffet wollen.

Posted by on 7 Jun 2022

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Comment from Hotel Management

26 Jun 2022 by Management

Vielen Dank für Ihre Feedback zu Ihrem Aufenthalt bei uns! Beste Grüsse Das Management Team

5 out of 5

Posted by on 3 Jun 2022

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5 out of 5
top. Neu, sauber, gut gelegen mit Auto und ÖV, gute Restaurants in der Umgebung sowie Einkaufsmöglichkeiten für Lebensmittel

Posted by on 25 Apr 2022

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Comment from Hotel Management

29 Apr 2022 by sa

Vielen Dank, Claudia, für Ihre freundlichen Worte. Es freut uns, dass es Ihnen bei uns gefallen hat. Herzliche Grüsse Das Management Team

About the Holiday Inn Express Luzern - Kriens, an IHG Hotel

Location Am Mattenhof 16, Kriens, LU 6010

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces. A business centre and 3 meeting rooms are available. A terrace, vending machine, and multilingual staff are also featured at Holiday Inn Express Luzern - Kriens, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Kriens hotel is smoke free.

  • 160 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Luzern Sgv Station (4.3 km / 2.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Luzern - Kriens, an IHG Hotel offers 160 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Smart televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Smart television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Lobby Lounge Restaurant & – This lobby lounge serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 0.65 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CHF 15 per night
  • Nearby parking fee: CHF 15 per night(164 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Luzern Kriens Hotel
  • Holiday Inn Express Luzern Kriens
  • Inn Express Luzern Kriens
  • Holiday Inn Express Luzern
  • Express Luzern Kriens, An Ihg
  • Holiday Inn Express Luzern Kriens
  • Holiday Inn Express Luzern Kriens an IHG Hotel
  • Holiday Inn Express Luzern - Kriens, an IHG Hotel Hotel
  • Holiday Inn Express Luzern - Kriens, an IHG Hotel Kriens
  • Holiday Inn Express Luzern - Kriens, an IHG Hotel Hotel Kriens

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.