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4.5 out of 5

"Netflex wouldn’t work on either Tv, the room condition could do with a revamp as a little dirty for the money paid. " More

By a verified traveller on Tue 28 Jan 2020

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Hotel Description

Our customers tell us they can't get enough of Aloft Kuala Lumpur Sentral's proximity to the airport. During your stay, you'll be connected to a shopping centre and just a quick walk from Kuala Lumpur Sentral. Enjoy features like free WiFi in public areas, plus 3 restaurants and 2 bars. This 4-star hotel has 482 rooms. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and coffee/tea makers
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests really like the accommodation for the comfy beds and overall comfort
  • Steps from Kuala Lumpur Sentral and a 4-minute drive from Petaling Street

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
£26* Per night/room 1 Aug - 2 Aug

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Breezy, Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Urban, Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Aloft Kuala Lumpur Sentral ratings based on 10 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft Kuala Lumpur Sentral

Everyone (7) Family (3)
4 out of 5
Netflex wouldn’t work on either Tv, the room condition could do with a revamp as a little dirty for the money paid.

Posted by on 28 Jan 2020

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5 out of 5
Great location, free minibar, large room and great breakfast. Links directly to mall and station. Good rooftop pool too

Posted by on 23 Feb 2019

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3 out of 5
We have often stayed at the Aloft but have found standards deteriorating during our last stay. The good points are of course location, and room comfort. But the problems were many - water was not hot enough when we checked in (albeit late - around 12.15 am). Check in staff could not find our reservation for ages but was looking at the day of arrival despite my sister ringing earlier to say we would be arriving after midnight (she should have looked at the previous day). She promised late check out but we found our cards locked out. Room rates are high - poor value for money. Coffee provided in the room but no milk or creamers! TV reception was poor and no tourist information provided in the room (no map, no KL guide, nothing). No information on how to use the cordless phone. Window blind slightly damaged. Left flannels on day one but removed and not replaced. Only one hand towel. Altogether quite shabby. Will probably not stay there again - many good and cheaper options in KL.

Posted by on 3 Jan 2019

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5 out of 5

Lovely hotel central location, rooftop pool

Love this hotel such good location right next to shopping mall with food courts, hotel has an amazing rooftop pool and breakfast is quirky with pizza n doughnuts- but hey I’m not complaining ;) we went as family and it was perfect only saw limited families more business type people but still decent enough for kids room and bathroom was spacious would definitely go back there again

Posted by , from birmingham uk on 30 Mar 2018

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5 out of 5

Excellent Location

Pros: Excellent facilities in rooms that even come with your own iron and ironing board to let you freshen up your clothes that always become creased
Cons: Better choice of european or british beers
5 star hotel experience, friendly staff and good location in centre of Kuala Lumpur.

Posted by , from Sheffield UK on 3 Oct 2017

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4 out of 5

easy access to the airport train

We chose this hotel simply because of its location. Generally good but for the price, not great for value. Other hotels are better (we know KL very well) value. The good: - free drinking water is provided - pool nice and well looked after - good housekeeping generally - good aircon - location, location, location - There are several disappointing issues with the Aloft: - reception staff on check in were just not friendly; no smiles and no welcome - simply a curt "passport please". - no information provided about breakfasts etc. - no milk or creamers provided despite making a song and dance about their coffee! - fridge not cold - dreadful TV reception (for a tech based hotel, that is quite unacceptable) - sparse room - spacious but no furniture (only a hard chair and tiny "sofa") - hand towels not always replaced - toilet cistern took forever to fill and the dripping noise is annoying especially in the middle of the night

Posted by , from london on 14 Aug 2017

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4 out of 5
Idealer Ort, wenn man einen kurzen Stop-Over hat, da das Hotel mit dem KLIA-Express innerhalb von 30min vom Flughafen erreichbar ist.

Posted by on 21 Sep 2018

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5 out of 5

Hotel Aloft Kuala Lumpur

Pros: Das Hotel ist zentral gelegen.
Cons: Nichts. Alles war bestens!
Location: Die Lage ist einfach Top. Man kommt direkt vom Bahnhof ins Hotel, ebenso kommt man direkt vom Hotel in die Einkaufsmall.
Wir waren das erste Mal in Kuala Lumpur. Es war fantastisch, das Essen war hervorragend und günstig. Es gibt sehr viele Shoppingmalls, aber auch sehr viele Sehenswürdigkeiten.

Posted by on 17 Apr 2018

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5 out of 5

Hat sich gelohnt!

Sehr freundlicher Empfang. Check-in dauerte nur sehr kurze Zeit. Übernachtete im 28 Stock (Breezy, Suite). Sehr ruhig und somit nicht hellhörig. AC funktionierte tadellos. Werde wieder hier buchen und danne dem aloft-Team! Rolf, Zürich

Posted by on 22 Oct 2017

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5 out of 5
Amazing price/value-ratio. Great hotel! The view as well as the room itself were stunning.

Posted by on 6 Aug 2017

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Property Features

Aloft Kuala Lumpur Sentral offers its guests an outdoor pool, a 24-hour fitness centre, and a kids' pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. A business centre and a limo/town car service are available. Event space at this hotel measures 771 square feet (72 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and concierge services are also featured at the business-friendly Aloft Kuala Lumpur Sentral. Parking is available for a fee. This 4-star Kuala Lumpur hotel is smoke free.

  • 482 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 771 sq ft of conference space
  • 72 sq. m of conference space
  • Bar by the pool
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (58.6 km / 36.4 mi)
  • Train station: Kuala Lumpur Sentral Station (0.6 km / 0.4 mi)
  • Metro station: KL Sentral Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Aloft Kuala Lumpur Sentral offers 482 forms of accommodation with laptop-compatible safes and free newspapers. 42-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and bidets. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Re:fuel by Aloft – This delicatessen only serves light fare.Open 24 hours.

Nook – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

W xyz Bar – This bar only serves light fare. Happy hour is offered. Open daily.

MaiBar – Overlooking the pool, this bar serves lunch, dinner and light fare. Happy hour is offered. Reservations are required. Open daily.

Re:Fuel on Wheels (R.O.W) – This delicatessen serves breakfast and lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Aloft Kuala Lumpur Sentral

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) and Global Cleanliness Council (Marriott) guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) and Global Cleanliness Council (Marriott) guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 60 per person (approximately)
  • Self-parking fee: MYR 120 per day (in/out privileges)
  • Valet parking fee: MYR 20 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Hotel Kuala Lumpur Sentral
  • Aloft Kuala Lumpur Sentral
  • Aloft Kuala Lumpur Sentral Hotel
  • Aloft Sentral Hotel
  • Aloft Sentral
  • Aloft Kuala Lumpur Sentral Hotel
  • Aloft Kuala Lumpur Sentral Kuala Lumpur
  • Aloft Kuala Lumpur Sentral Hotel Kuala Lumpur

You should know

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.