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3.5 out of 5

"Great value for money. The staff were friendly, helpful and efficient. The only problem I found was that when you had a shower the whole bathroom was ... " More

By Mary S. on Mon 20 Apr 2015

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Arenaa Star Hotel. During your stay, you're just a quick walk from Petaling Street. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants. Built in 2012, this 4-star hotel has 247 rooms over 11 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine at M Terrace, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the helpful staff and the value of their stay
  • Within a 15-minute walk of Merdeka Square and Kuala Lumpur Tower

Superior Star Twin (No Window)

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£15* Per night/room 27 Jul - 28 Jul

Deluxe Star Twin

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Star Queen (No Window)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Annexe Superior Twin (No Window)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Deluxe Star Double

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Honeymoon Studio Suite

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Arenaa Star Hotel ratings based on 4 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Arenaa Star Hotel

Everyone (1) Family (2) Other (1)
4 out of 5

Great place to stopover

Great value for money. The staff were friendly, helpful and efficient. The only problem I found was that when you had a shower the whole bathroom was soaked. I would gladly stay there again.

Posted by on 20 Apr 2015

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4 out of 5

Very good stay

I stayed at this hotel over the weekend on my visit to KL Petronas Twin Towers.I enjoyed my stay here the room was clean lots of hot water and the location was excellent just 10 minutes walk from Masjid Jamek Station.There is also the Petaling Street market in Chinatown which again was only 10 minutes walk away a great market with lots of bargains to have.The breakfast was very good with lots of varieties from Indian Chinese and Malay food. The only minus points was the lighting in the room and the corridors was very low not good if you want to read.The also kept going off line had to set password every time I wanted to use it.The staff here was very helpful I would give them 5 out of 5. Will definitely stay here again.

Posted by on 20 May 2014

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1 out of 5
Bedbugs, did not stay, better sleep in the airport

Posted by , from Finland on 22 Apr 2019

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5 out of 5

fantastisch hotel voor gezin

Hotel deed aan mijn verwachting, nette hotel ik zeker de volgende keer hier weer boeken voor een aantal dagen, alles wat voor mij makkelijk te bereiken, ook goed eten in de buurt

Posted by on 1 Sep 2015

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Property Features

There are 3 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2500 square feet (232 square metres) and includes conference centres. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Arenaa Star Hotel. The hotel can provide concierge services and limo/town car service. Free self parking is available. This Art Deco Kuala Lumpur hotel is smoke free.

  • 247 guestrooms or units
  • 11 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 2500 sq ft of conference space
  • 232 sq. m of conference space
  • Built in 2012
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (58.7 km / 36.5 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (0.4 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Arenaa Star Hotel offers 247 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

M Terrace – This delicatessen specialises in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 8:00 AM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 50.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Arenaa Star Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in is available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in is available.Individually wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 20 for adults and MYR 10 for children (approximately)
  • Rollaway bed fee: MYR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arenaa Hotel
  • Arenaa Star
  • Arenaa Star Hotel
  • Arenaa Star Hotel Kuala Lumpur
  • Arenaa Star Kuala Lumpur
  • Hotel Arenaa
  • Hotel Arenaa Star
  • Arenaa Star Hotel Hotel
  • Arenaa Star Hotel Kuala Lumpur
  • Arenaa Star Hotel Hotel Kuala Lumpur

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.