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4.3 out of 5

"Hotel was very good, onsite parking, helpful staff, close to Petronas Towers and shopping mall, rooms were large and very clean, big kitchen. Only dow ... " More

By a verified traveller on Sat 18 Nov 2017

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Hotel Description

The quiet aparthotels at Ascott Kuala Lumpur get high marks from our customers. During your stay, you're just a quick walk from Kuala Lumpur Convention Centre. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. Built in 1999, this 4.5-star aparthotel has 221 aparthotels over 33 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.

  • Each apartment offers a kitchenette, a separate dining area and a separate sitting area
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes an outdoor tennis court, a fitness centre and a steam room
  • Guests really like the accommodation for the overall comfort and low noise level
  • Steps from Kuala Lumpur Convention Centre and 5 minutes on foot from Petronas Twin Towers
  • Free local-area and shopping centre shuttle service

Premier Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
£72* Per night/room 29 May - 30 May

Executive Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Ascott Kuala Lumpur ratings based on 3 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ascott Kuala Lumpur

Everyone (3)
4 out of 5

Nice 3 day stay

Hotel was very good, onsite parking, helpful staff, close to Petronas Towers and shopping mall, rooms were large and very clean, big kitchen. Only downsides were that lifts were slow and the breakfast was average and in a restaurant next to the hotel.

Posted by , from Manchester on 18 Nov 2017

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Comment from Hotel Management

23 Nov 2017 by Azura Haniffa

Dear Dave, Thank you for your lovely mention about your stay at Ascott Kuala Lumpur. We are delighted to learn that you had an enjoyable stay. We have noted your feedback regards to breakfast. We have shared your feedback with our breakfast service provider and will continue to work on improvements with them. Once again, thank you for choosing to stay with us. We hope we will have the opportunity to welcome you back to stay soon. Best regards,

5 out of 5
Good hotel and great location. Good for family as they have small kitchen and a separate living area.

Posted by on 18 Jan 2017

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Comment from Hotel Management

6 Feb 2017 by Ru Ng – Resident Relations Assistant Manager

Dear Valued Guest, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards.

4 out of 5

Erinomainen hinta-laatusuhde ja sijainti

Hotellin hintataso oli sopiva ja lapsiperheelle neljän aikuisen huoneisto loistava, kaksi makuuhuonetta ja olohuone + keittiö. Yläkerran uima-allas oli kokemus illalla, kun uidessa näki iltavalaistut Petronas-towerin ja KL Towerin. Sijainti todella lähellä kaikkea.

Posted by , from Tampere on 7 Mar 2017

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Comment from Hotel Management

10 Mar 2017 by Ru Ng – Resident Relations Assistant Manager

Dear Joona, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards.

Property Features

Ascott Kuala Lumpur offers its guests an outdoor pool, a kids' pool, an outdoor tennis court, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, spa services, and a BBQ are also featured at the luxury Ascott Kuala Lumpur. Free self parking is available. For a fee, the property may offer extended parking privileges after check-out. A complete renovation of Ascott Kuala Lumpur was completed in February 2019. This 4.5-star Kuala Lumpur aparthotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 33 levels
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Kitchenette
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Separate dining area
  • Full-sized fridge/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (2.8 km / 1.7 mi)
  • Metro station: KLCC Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Ascott Kuala Lumpur offers 221 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 29-inch LCD televisions come with satellite channels. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested. Renovation of all guestrooms was completed in February 2019.

  • In-room kitchenette
  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Tujo – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Fitness classes on site
  • Rock climbing nearby
  • Cave exploring nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Spa Services

  • Number of treatment rooms 2
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests must contact the property for check-in instructions.

Guests must contact the property for check-in instructions.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 154.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Ascott Kuala Lumpur

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • Car not required
  • One child stays free
  • UnionPay
  • No cots (infant beds) available
  • No pets or service animals allowed
  • Parking height restrictions apply
  • Minimum guest age is 18
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 150 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 26.80 per person (approximately)
  • Rollaway bed fee: MYR 154.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ascott Aparthotel Kuala Lumpur
  • Ascott Kuala Lumpur
  • Kuala Lumpur Ascott
  • Ascott Hotel Kuala Lumpur
  • Ascott Kuala Lumpur Hotel Kuala Lumpur
  • Kuala Lumpur Ascott Hotel
  • Ascott Kuala Lumpur Aparthotel
  • Ascott Kuala Lumpur Aparthotel
  • Ascott Kuala Lumpur Kuala Lumpur
  • Ascott Kuala Lumpur Aparthotel Kuala Lumpur

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.