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4.3 out of 5

"Hotel was very good, onsite parking, helpful staff, close to Petronas Towers and shopping mall, rooms were large and very clean, big kitchen. Only dow ... " More

By a verified traveller on Sat 18 Nov 2017

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Premier Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
£54* Per night/room 25 Oct - 26 Oct

Executive Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room, 2 Bedrooms

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premier Room, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Premier Twin Room, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The quiet aparthotels at Ascott Kuala Lumpur get high marks from our customers. During your stay, you're just a quick walk from KLCC Park. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle. Built in 1999, this 4.5-star aparthotel has 221 aparthotels over 33 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.

  • Each apartment offers a kitchenette, a fireplace and a dining area
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes aerobics classes
  • Guests really like the accommodation for the overall comfort and low noise level
  • Steps from Kuala Lumpur Convention Centre and 2 minutes on foot from KLCC Park
  • Free local-area and shopping centre shuttle service

Ascott Kuala Lumpur ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ascott Kuala Lumpur

Everyone (3)
4 out of 5

Nice 3 day stay

Hotel was very good, onsite parking, helpful staff, close to Petronas Towers and shopping mall, rooms were large and very clean, big kitchen. Only downsides were that lifts were slow and the breakfast was average and in a restaurant next to the hotel.

Posted by , from Manchester on 18 Nov 2017

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Comment from Hotel Management

23 Nov 2017 by Azura Haniffa

Dear Dave, Thank you for your lovely mention about your stay at Ascott Kuala Lumpur. We are delighted to learn that you had an enjoyable stay. We have noted your feedback regards to breakfast. We have shared your feedback with our breakfast service provider and will continue to work on improvements with them. Once again, thank you for choosing to stay with us. We hope we will have the opportunity to welcome you back to stay soon. Best regards,

5 out of 5
Good hotel and great location. Good for family as they have small kitchen and a separate living area.

Posted by on 18 Jan 2017

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Comment from Hotel Management

6 Feb 2017 by Ru Ng – Resident Relations Assistant Manager

Dear Valued Guest, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards.

4 out of 5

Erinomainen hinta-laatusuhde ja sijainti

Hotellin hintataso oli sopiva ja lapsiperheelle neljän aikuisen huoneisto loistava, kaksi makuuhuonetta ja olohuone + keittiö. Yläkerran uima-allas oli kokemus illalla, kun uidessa näki iltavalaistut Petronas-towerin ja KL Towerin. Sijainti todella lähellä kaikkea.

Posted by , from Tampere on 7 Mar 2017

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Comment from Hotel Management

10 Mar 2017 by Ru Ng – Resident Relations Assistant Manager

Dear Joona, thank you for your review. We are delighted you enjoyed your stay with us and sincerely thank you for your valued support. We look forward to welcoming you back to stay soon. Best regards.

Property Features

As a guest of Ascott Kuala Lumpur, you'll find an outdoor pool, spa services, and a BBQ. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An area shuttle within 5 kilometers and A shopping centre shuttle are free. The luxury Ascott Kuala Lumpur also features multilingual staff, concierge services, and a fireplace in the lobby. Self parking is free. A complete renovation of Ascott Kuala Lumpur was completed in February 2019. This 4.5-star Kuala Lumpur aparthotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 33 levels
  • Built in 1999
  • Bar or lounge
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Full-sized fridge/freezer
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (2.5 km / 1.6 mi)
  • Metro station: KLCC Station (0.7 km / 0.4 mi)
  • Property shuttles: Free area shuttle within 5 kilometers and shopping centre shuttle; airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Ascott Kuala Lumpur offers 221 forms of accommodation with fireplaces and minibars. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down comforters and premium bedding. 29-inch LCD televisions come with satellite channels. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested. Renovation of all guestrooms was completed in February 2019.

  • In-room kitchenette
  • Fireplace
  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Fitness classes on site
  • Rock climbing nearby
  • Cave exploring nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

  • Number of treatment rooms 2
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 154.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Ascott Kuala Lumpur

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

Guests must contact this property in advance to reserve on-site parking

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Minimum guest age is 18
  • Number of children who can stay for free – 2
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 150 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 21 for adults and MYR 15 for children (approximately)
  • Airport shuttle fee: MYR 275 per vehicle (one-way, maximum occupancy 5)
  • Covered extended parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 154.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ascott Aparthotel Kuala Lumpur
  • Ascott Kuala Lumpur
  • Kuala Lumpur Ascott
  • Ascott Hotel Kuala Lumpur
  • Ascott Kuala Lumpur Hotel Kuala Lumpur
  • Kuala Lumpur Ascott Hotel
  • Ascott Kuala Lumpur Aparthotel
  • Ascott Kuala Lumpur Aparthotel
  • Ascott Kuala Lumpur Kuala Lumpur
  • Ascott Kuala Lumpur Aparthotel Kuala Lumpur

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Ascott Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.