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4.0 out of 5

"good location. freindly staff, room comfort excellent. dining is also good " More

By zakir p. on Wed 14 Oct 2015

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Hotel Description

The comfortable rooms at Berjaya Times Square Hotel, Kuala Lumpur get high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Berjaya Times Square. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool. This 4.5-star hotel has 650 rooms over 27 floors. Free WiFi and deep-soaking bathtubs are available in all rooms.

  • Air-conditioned rooms with deep-soaking bathtubs, separate sitting areas and 24-hour room service
  • Free WiFi
  • Enjoy international cuisine while dining at Big Apple Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests have great things to say about the comfortable guestrooms and the value of their stay
  • Steps from Berjaya Times Square and 12 minutes on foot from Pavilion Kuala Lumpur
  • Airport shuttle service available for a fee

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
£43* Per night/room 24 Jun - 25 Jun

Club Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Berjaya Times Square Hotel, Kuala Lumpur ratings based on 7 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Berjaya Times Square Hotel, Kuala Lumpur

Everyone (1) Business (1) Couples (3) Family (1) Friends (1)
1 out of 5

Appalling customer service

Pros: Location
Cons: Customer service; check-in procedures; airing of rooms
Location: Within shopping mall in the city centre
Having emailed the hotel prior to our arrival, asking for an early check-in, my husband and I arrived at 2:00 pm and were offered a non-smoking room with single beds or a smoking room with a king-size bed. We opted for the non-smoking room but were then told neither was available and were sent upstairs to the lounge for a complimentary fruit drink while we waited. At 3:10, we returned to Reception to ask whether our room was ready yet. This time, the receptionist spoke to another colleague, who ignored us totally and went into a back office. We were given no indication of what was happening so, after a further five minutes, I asked what was wrong and stated that I was extremely disappointed with this level of service and wished to know when we could access our room. The receptionist went into the back office and returned with her colleague who merely gave us our room keys, told us the room number and where the lift was located. I asked if she was a manager and she replied that she was a supervisor. I told her that I was extremely surprised disappointed with the way in which both she and her staff treat their guests and would like to make an official complaint. To this she simply shrugged and made no comment. We were left to find our own way to our room, which was not easy and when we entered, there was a stale smell in the kitchen area and bathroom. Had it not been for the fact that we were only staying the one night, we would have moved to another hotel.

Posted by on 21 Apr 2017

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4 out of 5

ideal for buisness travellers

good location. freindly staff, room comfort excellent. dining is also good

Posted by on 14 Oct 2015

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5 out of 5

Great hotel

Good sized rooms,Hotel very Clean ,staff very Friendly.Overall looking round this hotel is one of the best in K L..Food ok.Would recomend it to antone. great stay

Posted by on 25 Jan 2014

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4 out of 5

Hyvällä sijainnilla shoppailijalle

Hotelli on hyvällä sijainnilla. Monoraililla pääsee helposti liikkumaan. Ostoskeskukseen pääsy suoraan hotellista. Hyvä uima-allasalue. Avainkorttia varten otetaan pantti ja luottokortilta kyseistä varausta ei poistettu ennen kuin kahden viikon päästä itse laitoin viestiä asiasta.

Posted by on 20 Jan 2016

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4 out of 5

Aiemmin lienee ollut erittäin hyväkin hotelli

Jonkin verran nuhjuinen nykyisin (kaipaisi uusimista, siistimistä) ja vähän kaukana tärkeimmistä kohteista, esim Petronas towerseista. Silti ihan viihtyisä, tilavat huoneet.

Posted by on 6 Jan 2014

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5 out of 5

Tosi tasokas hotelli

Erittän tilava huone.Iso kylpyhuone.Ammeessa suihku ja erikseen suihkukaappi.Mahtava näköala yli kaupungin.Isoon ostoskeskukseen pääsi suoraan hotellista.Nopea sisään ja uloskirjautuminen.Ystävällinen henkilökunta.Taksikuponkipalvelu plussaa.

Posted by on 6 Mar 2013

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5 out of 5

Bestes Hotel im Bukit Bintang Viertel

Sehr angenehmes, modernes Hotel. Geschäftsreisende und Touristen können gleichermassen zufrieden sein. Extras sind, dem Standard des Hotels entsprechend, teuer - aber nicht unfair angesetzt. Direkter Zugang zum angrenzenden Geshaeftsviertel und damit zu Monorail und Fußgängerbrücken. ( nur mit Zimmerschlussel ). Kommen gerne wieder.

Posted by on 4 Feb 2012

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About the Berjaya Times Square Hotel, Kuala Lumpur

Location No 1 Jalan Imbi, Kuala Lumpur, 55100

Property Features

Berjaya Times Square Hotel, Kuala Lumpur offers its guests an outdoor pool, a kids' pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. A business centre and a limo/town car service are available. Event space at this hotel measures 18794 square feet (1746 square metres) and includes conference centres. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury Berjaya Times Square Hotel, Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur hotel.

  • 650 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 dining venues
  • 18794 sq ft of conference space
  • 1746 sq. m of conference space
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (56.6 km / 35.2 mi)
  • Train station: Kuala Lumpur Pasar Seni Station (2.4 km / 1.5 mi)
  • Metro station: Imbi Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Berjaya Times Square Hotel, Kuala Lumpur offers 650 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. This Kuala Lumpur hotel provides complimentary wireless Internet access. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Sitting area
  • Deep-soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Fridge
  • Electric kettle
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Big Apple Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Samplings on Fourteenth – Overlooking the garden, this fine-dining restaurant specialises in fusion cuisine and only serves dinner. Open selected days.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Racquetball/squash on site
  • Basketball on site

Spa Services

  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

This property doesn't offer after-hours check-in. For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 255.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The credit card used at check-in to pay for incidentals must be the same card used to book the reservation. The name on the credit card must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.Personal protective equipment, including masks and gloves, will be available to guests.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.

  • One child stays free
  • UnionPay
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 38 for adults and MYR 28 for children (approximately)
  • Airport shuttle fee: MYR 318 per vehicle (one way)
  • Self-parking fee: MYR 10 per day
  • Rollaway bed fee: MYR 255.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berjaya Hotel Times Square
  • Berjaya Square
  • Berjaya Square Hotel
  • Berjaya Times
  • Berjaya Times Square
  • Berjaya Times Square Hotel
  • Berjaya Times Square Hotel Kuala Lumpur
  • Berjaya Times Square Kuala Lumpur
  • Hotel Berjaya
  • Times Berjaya Square
  • Berjaya Times Square Hotel, Kuala Lumpur Hotel
  • Berjaya Times Square Hotel, Kuala Lumpur Kuala Lumpur
  • Berjaya Times Square Hotel, Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Berjaya Times Square Hotel, Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.