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3.5 out of 5

"We stayed here 9 nights in a club room for our first visit to Malaysia and really can't fault it . The staff were a credit to the hotel. We used the p ... " More

By October visitor on Sat 15 Nov 2014

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Dorsett Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at Dorsett Grand Subang. During your stay, you'll be within walking distance of Empire Shopping Gallery. Free WiFi in public areas, free train station drop-off service and 2 restaurants are available. Built in 1981, this 4.5-star hotel has 478 rooms over 17 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each room.

  • Air-conditioned rooms with pillowtop beds, deep-soaking baths and sitting areas
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a sauna and yoga classes
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 4-minute drive from Sunway Pyramid Mall and a few minutes from Empire Shopping Gallery
  • Free train station drop-off, theme park and shopping centre shuttle service

Dorsett Grand Subang ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Dorsett Grand Subang

Everyone (1) Couples (1)
5 out of 5

Fantastic Hotel !!

We stayed here 9 nights in a club room for our first visit to Malaysia and really can't fault it . The staff were a credit to the hotel. We used the premier lounge a good few times and found it to be a lovely place to relax and watch the world go by.The buffet was lovely in the main restaurant both for breakfast and evening meal.The pool quiet and relaxing.A lovely place to stay we will come back again and highly recommend ! .

Posted by on 15 Nov 2014

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2 out of 5
IST KEIN 5 STERNE HOTEL, ABER PREISE WIE EIN ***** HOTEL. DAS BROT BEIM FRÜHSTÜCK WAR MINDESTENS 2 TAGE ALT, MINI BAR DEFEKT, WASSERABLAUF IN DER BADEWANNE ( DUSCHE) NACH 5- 10 MINUTEN, USW, USW

Posted by , from NL on 2 Jan 2019

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Comment from Hotel Management

10 Jan 2019 by Christina

Dear Hugy, we are indeed concerned to receive a low rating from you. Please be assured that we will address the issues to ensure it does not happen again. We look forward to serving you again. Regards, Christina Toh, Area General Manager

Property Features

Dorsett Grand Subang offers its guests an outdoor pool, a kids' pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 26996 square feet (2508 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Dorsett Grand Subang. A theme park shuttle and A train station drop-off shuttle are free. Parking is available for a fee. A complete renovation of Dorsett Grand Subang was completed in January 2016.

  • 1 building
  • 478 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 2 bars or lounges
  • 26996 sq ft of conference space
  • 2508 sq. m of conference space
  • Built in 1981
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kuala Lumpur International Airport (KUL) (48.9 km / 30.4 mi)
  • Train station: Kuala Lumpur Subang Jaya KTM Komuter Station (2.1 km / 1.3 mi)
  • Property shuttles: Free theme park shuttle and shopping centre shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Dorsett Grand Subang offers 478 forms of air-conditioned accommodation with a safe and free newspapers. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and bidets. This Subang Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Deep-soaking bath
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Electric kettle
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Terazza Brasserie – This buffet restaurant serves breakfast, brunch, lunch and dinner.

The Emperor – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Cafe Aroma – This café specialises in local cuisine and serves lunch and dinner. Open daily.

Piano Lounge – On-site lobby lounge. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

On-site parties or group events are strictly prohibited

Safety features at this property include a smoke detector, a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. On-site parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 78 for adults and MYR 39 for children (approximately)
  • Uncovered self-parking fee: MYR 3 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dorsett Grand Subang
  • Dorsett Hotel Subang Grand
  • Subang Grand Dorsett
  • Sheraton Subang Hotel
  • Sheraton Subang Jaya
  • Subang Jaya Sheraton
  • Dorsett Grand Subang Hotel
  • Dorsett Grand Hotel
  • Dorsett Grand
  • Dorsett Grand Subang Hotel
  • Dorsett Grand Subang Subang Jaya
  • Dorsett Grand Subang Hotel Subang Jaya

You should know

  • Pool access available from 7:00 AM to 7:00 PM
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.