10 Jan 2019 by Christina
Dear Hugy, we are indeed concerned to receive a low rating from you. Please be assured that we will address the issues to ensure it does not happen again. We look forward to serving you again. Regards, Christina Toh, Area General Manager
Dorsett Grand Subang offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 26996 square feet (2508 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Dorsett Grand Subang. A theme park shuttle and A train station drop-off shuttle are free. Parking is available for a fee. A complete renovation of Dorsett Grand Subang was completed in January 2016. Smoking is allowed in designated areas at this 4.5-star Subang Jaya hotel.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Dorsett Grand Subang offers 478 air-conditioned accommodations with a safe and free newspapers. This individually furnished accommodation has separate sitting areas. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and bidets. This Subang Jaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Terazza Brasserie – This buffet restaurant serves breakfast, brunch, lunch and dinner.
The Emperor – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Cafe Aroma – This café specialises in local cuisine and serves lunch and dinner. Open daily.
Piano Lounge – On-site lobby lounge. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. On-site parties or group events are strictly prohibited.
For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.