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3.8 out of 5

"Ideal location and staff very helpful. Pool area was just ok. " More

By a verified traveller on Sat 22 Jun 2019

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Dorsett Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£42* Per night/room 24 Oct - 25 Oct

Two Bedroom Suite Queen + Queen @ Residences

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Queen Room @ Residences

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Dorsett Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Dorsett Kuala Lumpur. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This 5-star hotel has 320 rooms over 30 floors. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • Air-conditioned rooms with 24-hour room service, LED TVs and rainfall showerheads
  • Free WiFi
  • Free covered self-parking
  • Enjoy international cuisine while dining at Checkers Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the size of the guestrooms and the value of their stay
  • Within a 10-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square

Dorsett Kuala Lumpur ratings based on 6 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dorsett Kuala Lumpur

Everyone (5) Couples (1)
4 out of 5
Ideal location and staff very helpful. Pool area was just ok.

Posted by on 22 Jun 2019

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Comment from Hotel Management

29 Jun 2019 by Dorsett Kuala Lumpur

Dear Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your feedback, we are glad that you have enjoyed your overall stay with us, and you are pleased with the hotel location, and the helpfulness of the team. We take your feedback on board with regards to the pool facilities. Kindly let us know if there is anything we can assist. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations

2 out of 5
Booked this hotel as I went on my honeymoon and was recommended this hotel. Staff were pleasant upon check in and check in was ok. Requested the hotel if they good do anything extra as I was on honeymoon when booking this hotel. Got to our room on the 15th floor and the view we got out of the window was basically construction as there was a lot of building work going on outside. The windows were sealed shut so we couldn't open them. They were also filthy due to the dust from the work going on outside.

Posted by on 27 Sep 2018

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Comment from Hotel Management

26 Oct 2018 by The Management

Dear Sir or Madame, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us and for taking the time to provide us with constructive feedbacks. I would like to extend my apologies for falling short of your expectation, we will work on our process to address the concerns raised and to deliver a better stay experience. Kindly let me know if there is anything I can further assist. Thank you. Best regards,

4 out of 5

Great central location

Great staff very friendly and helpful, KL is a great city to visit for a few days and found the location of the hotel perfect and in walking distance of the centre.

Posted by on 2 Nov 2017

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Comment from Hotel Management

8 Nov 2017 by Adele Ang - General Manager

Dear Guest, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Adele Ang General Manager

4 out of 5

Good experience

Nice hotel, short walk to malls and restaurants. Room is clean

Posted by on 23 Aug 2017

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5 out of 5
Aikainen sisäänkirjautuminen onnistui ilman kustannuksia jo kahdentoista aikaan.

Posted by on 13 Feb 2019

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Comment from Hotel Management

15 Feb 2019 by Victor Hiew, Director of Operations

Dear Guest, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad that you are able to extend an early check-in, and you have enjoyed your stay with us. Kindly let us know if there is anything I can do. Thank you once again for your feedback. Best regards,

4 out of 5

Bon hôtel très bien situé

Content de notre séjour au Dorsett de KL, le petit déjeuner étais fabuleux ! Les chambres étais bien et propre. Très bien situé!

Posted by , from Bordeaux on 22 Mar 2018

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Comment from Hotel Management

30 Mar 2018 by Adele Ang - General Manager

Dear Ms Maly, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Adele Ang General Manager

About the Dorsett Kuala Lumpur

Location 172 Jln Imbi, Kuala Lumpur, 55100

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Dorsett Kuala Lumpur offers its guests an outdoor pool, a fitness centre, and a kids' pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, gift shops/news stands, and concierge services are also featured at the luxury Dorsett Kuala Lumpur. For a fee, parking is available. This 5-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 320 guestrooms or units
  • 30 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (58 km / 36 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (2.8 km / 1.7 mi)
  • Metro station: Bukit Bintang Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Dorsett Kuala Lumpur offers 320 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

Checkers Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Windows Lounge – This lobby lounge specialises in local and international cuisine and serves lunch, dinner and light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note: The Dorsett Residence accommodations are located in an annex building next to the main building, approximately 131 feet (40 meters) away.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Dorsett Kuala Lumpur

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: Access to the rooftop infinity pool, gym and sauna is available only for this property’s Studio Queen at Dorsett Residence, Two Bedroom Suite at Dorsett Residence and Two Bedroom Premier Suite at Dorsett Residence.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available through room service.The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 42.3 for adults and MYR 22.15 for children (approximately)
  • Covered self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dorsett Kuala Lumpur
  • Dorsett Regency
  • Dorsett Regency Hotel
  • Dorsett Regency Hotel Kuala Lumpur
  • Dorsett Regency Kuala Lumpur
  • Kuala Lumpur Dorsett Regency
  • Regency Dorsett Kuala Lumpur
  • Regency Kuala Lumpur
  • Dorsett Regency Kuala Lumpur Hotel Kuala Lumpur
  • Dorsett Kuala Lumpur Hotel
  • Dorsett Hotel
  • Kuala Lumpur Regency
  • Dorsett Kuala Lumpur Hotel
  • Dorsett Kuala Lumpur Kuala Lumpur
  • Dorsett Kuala Lumpur Hotel Kuala Lumpur

You should know

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.