29 Jun 2019 by Dorsett Kuala Lumpur
Dear Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your feedback, we are glad that you have enjoyed your overall stay with us, and you are pleased with the hotel location, and the helpfulness of the team. We take your feedback on board with regards to the pool facilities. Kindly let us know if there is anything we can assist. Thank you once again for your feedback. Best regards, Victor Hiew Director of Operations
26 Oct 2018 by The Management
Dear Sir or Madame, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us and for taking the time to provide us with constructive feedbacks. I would like to extend my apologies for falling short of your expectation, we will work on our process to address the concerns raised and to deliver a better stay experience. Kindly let me know if there is anything I can further assist. Thank you. Best regards,
8 Nov 2017 by Adele Ang - General Manager
Dear Guest, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Adele Ang General Manager
15 Feb 2019 by Victor Hiew, Director of Operations
Dear Guest, Greetings from Dorsett Kuala Lumpur. First of all I would like to thank you for staying with us, and for sharing your feedback. We are glad that you are able to extend an early check-in, and you have enjoyed your stay with us. Kindly let us know if there is anything I can do. Thank you once again for your feedback. Best regards,
30 Mar 2018 by Adele Ang - General Manager
Dear Ms Maly, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Adele Ang General Manager
Dorsett Kuala Lumpur offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, gift shops/news stands, and concierge services are also featured at the luxury Dorsett Kuala Lumpur. For a fee, parking is available. This 5-star Kuala Lumpur hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Dorsett Kuala Lumpur offers 320 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Checkers Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Windows Lounge – This lobby lounge specialises in local and international cuisine and serves lunch, dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note: The Dorsett Residence accommodations are located in an annex building next to the main building, approximately 131 feet (40 meters) away.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the rooftop infinity pool, gym and sauna is available only for this property’s Studio Queen at Dorsett Residence, Two Bedroom Suite at Dorsett Residence and Two Bedroom Premier Suite at Dorsett Residence.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts major credit cards, Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
