Skip to main content
Beginning of main content
4.8 out of 5

"Amazing staff in all areas Couldn’t be more helpful " More

By a verified traveller on Fri 17 Jan 2020

Enter dates to see availability

Select your room to view prices

Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£29* Per night/room 25 Oct - 26 Oct

Deluxe Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds (High Floor)

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy DoubleTree by Hilton Hotel Kuala Lumpur's good location. During your stay, you'll be connected to a shopping centre and just a quick walk from Ampang Park. Free self-parking, 5 restaurants and 2 bars are available. Built in 1994, this 5-star hotel has 538 rooms over 23 floors. LCD TVs and minibars are available in all rooms.

  • Air-conditioned rooms with MP3 docking stations, 24-hour room service and LCD TVs
  • Free self-parking
  • Enjoy Malaysian cuisine at Makan Kitchen, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, free food shopping service and dry cleaning/laundry
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the breakfast and the proximity to public transport
  • 14 minutes by foot from Royal Thai Embassy and a 1-minute drive from KLCC Park
  • Airport shuttle service available for a fee

DoubleTree by Hilton Hotel Kuala Lumpur ratings based on 5 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Kuala Lumpur

Everyone (4) Family (1)
5 out of 5
Amazing staff in all areas Couldn’t be more helpful

Posted by on 17 Jan 2020

Was this review helpful to you?
Comment from Hotel Management

20 Jan 2020 by Stephen Magor

Dear Valued Guest, Thank you for leaving us a fantastic rating! I'm glad you had a great stay and am proud of the team for providing an enjoyable experience for you with their excellent service. Looking forward to welcoming you again soon! Sincerely, Stephen Magor General Manager

5 out of 5

excellent friendly service

Pros: every thing was brilliant home away from home I have stayed in many hotels over the years and this has been one of the best ever
Cons: it would be great if you get a welcome drink not a cookie
Location: twin towers 15 minutes away with sky walk ,lots of shopping centres , sea aquarium next to the twin towers , Batu caves , nanara tower
terrific location outstanding restaurants value for money you will get a very good welcome from the staff they are out of this world the food is excellent atmosphere is friendly and warm this hotel is in a great location only 15 minutes walk to the twin towers or five minutes to the subway station one stop to the twin towers , very easy to get to any part of the city from the hotel , the breakfast area is appealing to everyone taste we stayed over the Christmas and new year for ten days and now we are looking to going back in July , rooms are a very good size , this hotel is built on top of a small shopping area with some restaurants the taxi service at the hotel is great cheap to get around as well the staff made us feel so welcome everyone had a smile on there faces if you need any help they are willing to go out of there way to help taxi to the airport is only 150 ringet which is only £27

Posted by , from Guildford uk on 5 Jan 2018

Was this review helpful to you?
5 out of 5

service with a smile

Pros: every thing friendly happy people clean tidy welcoming sad to leave
Cons: you can not improve the service ,
Location: 15 minutes walk from the twin tower , five minutes walk to the tube station , great taxi service at the entrance of the hotel brilliant location
In all these year travelling this must be one of the best hotels my family and I have stayed at the staff are welcoming and very friendly the service is outstanding very clean and the food is great unfortunately we had to leave after 10 days next time we will stay longer breakfast area was very good there was so much food to choise from, The pool bar restaurant was great value very high standard of service the food was outstanding the staff was so helpful and welcoming they looked after my wife and two daughter which was most important , The hotel is located 15 minutes walk from the twin towers or five minutes walk to the tube station , The hotel is located with in a small shopping centre and restaurants my daughter Amy found a lovely hair dressers in the shopping centre by recommended by one of the staff at the hotel my wife and two daughter where very well looked after , I must say that I never been so happy to be at a hotel every member of staff was very happy to see you customers service was brilliant , Even the taxi drive who took us to the airport was out standing and friendly

Posted by , from Guildford UK on 4 Jan 2018

Was this review helpful to you?
5 out of 5

Good

good to stay 2-3days. but have to request amenities and towels more because housekeeping always put some lack like soap and shampoo today, body shower tmrw.... 1towel today no towel tmrw.... anyway,, beside that.. good.

Posted by , from South Korea on 12 Sep 2017

Was this review helpful to you?
4 out of 5
Executive Lounge ist zu empfehlen. Aussicht ist wunderschön.

Posted by on 22 Mar 2018

Was this review helpful to you?
Comment from Hotel Management

24 Mar 2018 by Stephen Magor

Dear Valued Guest, Thank you for leaving us with a great review. Happy to note that you loved our Executive Lounge and I hope to welcome you back soon.

About the DoubleTree by Hilton Hotel Kuala Lumpur

Location 348 Jalan Tun Razak, Kuala Lumpur, 50400

Property Features

DoubleTree by Hilton Hotel Kuala Lumpur offers its guests an outdoor pool, a fitness centre, and a kids' pool. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have WiFi for a fee. A business centre and a limo/town car service are available. Event space at this hotel measures 37000 square feet (3437 square metres). Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury DoubleTree by Hilton Hotel Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 1 building
  • 538 guestrooms or units
  • 23 levels
  • 5 dining venues
  • 2 bars or lounges
  • 37000 sq ft of conference space
  • 3437 sq. m of conference space
  • Built in 1994
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (59 km / 36.7 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (4.6 km / 2.9 mi)
  • Metro station: Ampang Park Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Kuala Lumpur offers 538 forms of accommodation with MP3 docking stations and minibars. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. This Kuala Lumpur hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Makan Kitchen – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch and dinner.

Tosca Italian Trattoria – This poolside restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

The Food Store – This café serves lunch and dinner. Open daily.

Cellar Door – This wine bar serves lunch, dinner and light fare. Happy hour is offered. Open daily.

Axis Lounge – This bar only serves light fare. Happy hour is offered. Open daily.

A complimentary food shopping service is offered and 24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 130.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at DoubleTree by Hilton Hotel Kuala Lumpur

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) and CleanStay (Hilton) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 64.00 per person (approximately)
  • Fee for in-room wireless Internet: MYR 49 per night (rates may vary)
  • Fee for in-room wired Internet: MYR 49 per night (rates may vary)
  • Fee for wireless Internet in public areas: MYR 49 per day (rates may vary)
  • Airport shuttle fee: MYR 340 per vehicle (one way)
  • Rollaway bed fee: MYR 130.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel Kuala Lumpur
  • DoubleTree Hilton Kuala Lumpur
  • DoubleTree Hotel Kuala Lumpur
  • DoubleTree Kuala Lumpur Hilton
  • DoubleTree Kuala Lumpur Hotel
  • Hilton DoubleTree Hotel Kuala Lumpur
  • Hilton DoubleTree Kuala Lumpur
  • Hilton Kuala Lumpur DoubleTree
  • Hotel DoubleTree Hilton Kuala Lumpur
  • Kuala Lumpur Hilton DoubleTree
  • DoubleTree by Hilton Hotel Kuala Lumpur Hotel
  • DoubleTree by Hilton Hotel Kuala Lumpur Kuala Lumpur
  • DoubleTree by Hilton Hotel Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
url importing http://www.ebookers.com/Kuala-Lumpur-Hotels-DoubleTree-by-Hilton-Hotel-Kuala-Lumpur.h385545-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Kuala-Lumpur-Hotels-DoubleTree-by-Hilton-Hotel-Kuala-Lumpur.h385545-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Kuala-Lumpur-Hotels-DoubleTree-by-Hilton-Hotel-Kuala-Lumpur.h385545-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.