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4.2 out of 5

"This was our second stay and it was even better than the first stay. We will be staying again within the year. " More

By a verified traveller on Sat 20 May 2017

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Hotel Description

Our customers tell us that they can't get enough of the WiFi at E&O Residences Kuala Lumpur. During your stay, you're just a quick walk from Kuala Lumpur Tower. Features include free WiFi in public areas, free self-parking and a free manager's reception. Built in 2012, this 4.5-star aparthotel has 200 aparthotels. Free WiFi and a deep-soaking bathtub are available in each apartment.

  • Each apartment offers a kitchenette, a washer/dryer and a fireplace
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a restaurant, 2 coffee shops/cafés and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the pool and the central location
  • Within a 15-minute walk of Kuala Lumpur Tower and Pavilion Kuala Lumpur
  • Airport shuttle service available for a fee

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max
£67* Per night/room 23 Oct - 24 Oct

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

E&O Residences Kuala Lumpur ratings based on 13 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for E&O Residences Kuala Lumpur

Everyone (1) Couples (2) Family (7) Other (1)
4 out of 5

Posted by on 19 Dec 2018

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Comment from Hotel Management

20 Dec 2018 by Suresh Shunmugam

Dear Guest Thank you for choosing E&O Residences Kuala Lumpur and for sharing your valuable comments. It is our pleasure to accommodate you. It is wonderful to read how much you enjoyed our hospitality, our suites and location. We definitely look forward to welcoming you back again. Yours Sincerely, Suresh Shunmugam Revenue & Reservations Manager

1 out of 5

Not sure if I stayed in the sewer or 5 star hotel

Cons: Everything.
The apartment was so smelly. There was a terrible smell from the plumbing that escapes from the bathroom and sink. I've read about this in a review before but it doesn't seem like they are serious in tackling this problem. I told the front desk and the housekeeping staff. They said they'd do something about it but I doubt they did anything at all! The smell actually got worse on the second and third day. Housekeeping is only once a day and the housekeeping staff does not do a good job in cleaning the apartment. This is also the *only* hotel I've stayed in, in my entire life that makes its guests wait at check out while they send the housekeeping staff to check the apartment. I'm not sure why this was done, perhaps to check if we stole anything? This makes me feel like I'm held until they've decided that I'm not a thief. Not a good feeling for any guest of a hotel. They have my personal information and credit card details, if anything is missing, charge the card?

Posted by , from Kuala Lumpur on 2 Jun 2017

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5 out of 5

Very large appartment with great facilities

Pros: The facilities, accomodation, staff and location are ver good.
Cons: Ensure the maintenance of the properties are kept up to date.
Location: Great walks, hundreds of eating establishments, mixed but very warm weather and the Malaysian people are kind and welcoming.
This was our second stay and it was even better than the first stay. We will be staying again within the year.

Posted by on 20 May 2017

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5 out of 5

Family holiday

Loved this accommodation Spacious and fantastic views of KL Excellent swimming pool. Located centrally with easy access to shopping malls and restaurants Buffet breakfast up to standard.

Posted by on 11 Apr 2016

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5 out of 5

Awesome family trip

Loved everything about this residences especially the pool for our grandchildren Easy access to shopping & getting around KL

Posted by on 3 Apr 2016

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5 out of 5

Brilliant stay

The apartment was superb with beautiful views from the balcony. Everything was immaculate and lots of space. The staff are all excellent and help in every way they can.

Posted by on 22 Dec 2015

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5 out of 5

Perfect, spacious

Perfect location, helpful staff, big rooms, comfortable beds. Could just have stayed in the room ....

Posted by on 1 Mar 2016

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4 out of 5
Pros: Turvallisuus ja rauhallisuus. Huoneistossa oli kaikki, mitä tarvittiin.
Vietimme viikon tässä hotellissa ja olimme hyvin tyytyväisiä. Hiljaista, kodikasta ja siistiä. Hyvä sijainti.

Posted by on 28 Nov 2017

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3 out of 5

Zentrale Lage KL City Sehr schoene, sichere Anlage

Pros: Zentrale Lage Groesse der Wohnung
Cons: siehe oben
Location: siehe oben
Anlage benoetigt dringend Renovierung und Reinigung. Boeden, Waende, Duschen sind in die Jahre gekommen und werden ganz offensichtlich nicht Instandgehalten.

Posted by , from Norddeutschland on 15 Oct 2017

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4 out of 5

EO Recidences Kuala Lumpur

An extremely spacious room, good central location, very quiet as the hotel is a bit off a main road. Breakfast only three stars, hotel five stars.

Posted by on 17 Jan 2016

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About the E&O Residences Kuala Lumpur

Location No. 1, Jalan Tengah, Kuala Lumpur, 50450

Property Features

E&O Residences Kuala Lumpur offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as 2 coffee shops/cafés and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. A nightclub, a terrace, and tour or ticket assistance are also featured at the luxury E&O Residences Kuala Lumpur. A round-trip airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur aparthotel.

  • 200 guestrooms or units
  • 2 coffee shops
  • Built in 2012
  • Dining venue
  • Nightclub
  • Bar or lounge
  • Manager's reception (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Full-sized fridge/freezer
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (59.9 km / 37.2 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (1.6 km / 1 mi)
  • Metro station: Raja Chulan Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

E&O Residences Kuala Lumpur offers 200 forms of air-conditioned accommodation with fireplaces and iPod docking stations. This accommodation offers separate living rooms. LCD televisions are featured in guestrooms. Accommodation at this 4.5-star aparthotel has kitchenettes with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and a bidet. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include washers/dryers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room kitchenette
  • Fireplace
  • Washer and dryer
  • Dining room
  • Living room
  • Deep soaking tub
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Fridge (full size)
  • Microwave
  • Oven
  • Hob
  • Coffee maker
  • Kitchenware
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

The aparthotel hosts a free manager's reception daily.

The Delicious Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

Zenzero – This fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

A complimentary food shopping service is offered and room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or spa tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:30 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at E&O Residences Kuala Lumpur

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. On-site parties or group events are strictly prohibited.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. On-site parties or group events are strictly prohibited.

  • One child stays free
  • Union Pay
  • Events/parties not allowed
  • Tax ID – Kuala Lumpur
  • No pets or service animals allowed
  • Parking height restrictions apply
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 50 for adults and MYR 25 for children (approximately)
  • Airport shuttle fee: MYR 350 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 350 (one-way), (from 1 to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • E O Residences
  • E O Residences Aparthotel Kuala Lumpur
  • E&O Kuala Lumpur
  • E&O Residences
  • E&O Residences Aparthotel
  • E&O Residences Kuala Lumpur
  • Kuala Lumpur Residences
  • Residences Kuala Lumpur
  • E&O Residences Kuala Lumpur Aparthotel
  • E O Residences Kuala Lumpur
  • E&O Residences Kuala Lumpur Aparthotel
  • E&O Residences Kuala Lumpur Kuala Lumpur
  • E&O Residences Kuala Lumpur Aparthotel Kuala Lumpur

You should know

  • E&O Residences Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 7:00 AM to 8:00 PM
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.