The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
Gloria Residences Ion Delemen offers its guests an indoor pool, a kids' pool, a sauna, and a fitness centre. There are 4 restaurants and 2 coffee shops/cafés, as well as a nearby corner/local shop. There's an onsite business centre. Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square metres) and includes conference rooms. A terrace, tour or ticket assistance, and an arcade/games room are also featured at the luxury Gloria Residences Ion Delemen. An airport shuttle (available on request) is available for a fee. Free self parking is available. This 5-star Genting Highlands hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Gloria Residences Ion Delemen offers 332 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and bidets. This Genting Highlands hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.
HOME – This restaurant specialises in Chinese cuisine.
Kembali Kitchen – This restaurant specialises in local and international cuisine. Open daily.
Hugo's in the sky – This fine-dining restaurant specialises in Mediterranean cuisine. Open daily.
Dinetopia – This fine-dining restaurant specialises in fusion cuisine. Reservations are required. Open daily.
Fairy Tales – On-site café. Open daily.
Room service (during limited hours) is available.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.