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5.0 out of 5

"Excellent location and amenities. Hotel staff are very helpful especially if it was your first visit to KL " More

By a verified traveller on Sat 22 Dec 2018

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Grand Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£75* Per night/room 9 May - 10 May

Club Twin Room (Tower View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed (Tower View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Grand Hyatt Kuala Lumpur. During your stay, you'll be connected to the convention centre and just a quick walk from Kuala Lumpur Convention Centre. Features include free WiFi in public areas and free self-parking, plus 3 restaurants. Built in 2012, this 5-star hotel has 411 rooms over 39 floors. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • Air-conditioned rooms with separate sitting areas, 24-hour room service and LED TVs
  • Free WiFi
  • Free self-parking
  • Enjoy Malaysian cuisine at JP teres, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, massages or reflexology at ESSA Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests have great things to say about the comfortable guestrooms and the location
  • Steps from Kuala Lumpur Convention Centre and 8 minutes on foot from Petronas Twin Towers

Grand Hyatt Kuala Lumpur ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hyatt Kuala Lumpur

Everyone (3)
5 out of 5
Excellent location and amenities. Hotel staff are very helpful especially if it was your first visit to KL

Posted by on 22 Dec 2018

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Comment from Hotel Management

24 Dec 2018 by Grand Hyatt Kuala Lumpur

Dear Yasser, Thank you for taking your time and rating 5 out of 5. We are glad that you like the services provided by our staffs and you find the location of our hotel convenient. Once again, thank you for choosing Grand Hyatt Kuala Lumpur and let us know if you are coming back so we can continue to take care of you. Best Regards, Grand Hyatt Kuala Lumpur

5 out of 5
Loistava sijainti ja hienot, tilavat huoneet. Huikeet näkymät Thirty8 ravintolasta illalla.

Posted by on 25 Dec 2018

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Comment from Hotel Management

28 Dec 2018 by Grand Hyatt Kuala Lumpur

Dear Guest, Thank you for choosing Grand Hyatt Kuala Lumpur for your Christmas trip and we are glad that you enjoyed the overall experience, especially the location of our hotel, rooms and the spectacular view at THIRTY8. We hope to welcome you back in the near future. Best Regards, Grand Hyatt Kuala Lumpur

5 out of 5

Super Hotel in Top Lage.

Pros: Frühstück und Zimmer
Location: An ausgezeichneter late direkt neben Petronas Towers. Alles an restaurant, shoppen etc. in unmittelbarer Nähe und gut zu Fuss erreichbar.
Waren für 1 Woche in KUala Lumpur. Hotel hat Top Lage mit fantastischem Ausblick. Frühstück hat eine Auswahl die ich noch an keinem anderen Ort der Welt gesehen habe.

Posted by on 5 Jan 2018

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Comment from Hotel Management

31 Oct 2018 by Grand Hyatt Kuala Lumpur

Dear guest, Thank you for your kind feedback. I am delighted to read that you had a memorable experience throughout your stay with us. It is our pleasure to have you as our guest and we look forward to welcome you back in the near future! Best regards, Grand Hyatt Kuala Lumpur

5 out of 5
Tolles Hotel in einer Superlage, jederzeit gerne wieder.

Posted by , from Berlin on 18 Dec 2017

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About the Grand Hyatt Kuala Lumpur

Location 12 Jalan Pinang, Kuala Lumpur, 50450

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Grand Hyatt Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. A business centre and a limo/town car service are available. Event space at this hotel measures 45370 square feet (4215 square metres) and includes conference rooms. A kids' pool, tour or ticket assistance, and multilingual staff are also featured at the luxury Grand Hyatt Kuala Lumpur. Free self parking is available. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 1 building
  • 411 guestrooms or units
  • 39 levels
  • 3 dining venues
  • 2 bars or lounges
  • 45370 sq ft of conference space
  • 4215 sq. m of conference space
  • Built in 2012
  • Bar by the pool
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Kuala Lumpur International Airport (KUL) (59.4 km / 36.9 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (2.4 km / 1.5 mi)
  • Metro station: Raja Chulan Station (0.7 km / 0.4 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Grand Hyatt Kuala Lumpur offers 411 forms of air-conditioned accommodation with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

JP teres – This restaurant specialises in Malaysian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

THIRTY8 – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Poolhouse – Overlooking the pool, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 15 years old are not allowed in the fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Spa Services

ESSA Spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 108 for adults and MYR 54 for children (approximately)
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Kuala Lumpur
  • Grand Hyatt Kuala Lumpur Hotel
  • Kuala Lumpur Grand Hyatt
  • Hyatt Kuala Lumpur Hotel
  • Grand Hyatt Kuala Lumpur Hotel
  • Grand Hyatt Kuala Lumpur Kuala Lumpur
  • Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.