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The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
Grand Ion Delemen Hotel offers its guests an indoor pool, a fitness centre, and a kids' pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. There's an onsite business centre. Public spaces have free WiFi. Event space at this hotel measures 4896 square feet (455 square metres) and includes conference rooms. Tour or ticket assistance, an arcade/games room, and concierge services are also featured at the luxury Grand Ion Delemen Hotel. An airport shuttle (available on request) is available for a fee. Self parking is free. This 5-star Genting Highlands hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Grand Ion Delemen Hotel offers 611 forms of air-conditioned accommodation with a safe and complimentary bottles of water. 42-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Genting Highlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Hugo's In The Sky – This fine-dining restaurant specialises in international cuisine and only serves dinner.Reservations are required.
Kembali Kitchen – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Fairy Tales – This café serves dinner and light fare. Reservations are required. Open daily.
Dinetopia – On-site fine-dining restaurant. Open daily.
Room service (during limited hours) is available.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Late check-out may be available on request (surcharge).
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
