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3.5 out of 5

"In my first review, I mentioned that sometimes there was no hot water. MY mistake - sometimes you just have to run the water for longer. Maybe it was ... " More

By Whiskers on Fri 25 Jan 2013

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Deluxe Room - KLCC View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room BBF - KLCC View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Seasons Crest Room with Wifi

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Grand Seasons Hotel Kuala Lumpur's good location gets good marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Hospital Kuala Lumpur. Features include a free area shuttle, plus an outdoor pool and a restaurant. This 3.5-star hotel has 800 rooms over 35 floors. Free WiFi and deep-soaking baths are available in all rooms.

  • Air-conditioned rooms with deep-soaking baths, 24-hour room service and satellite TV
  • Free WiFi
  • Options for a bite to eat include a restaurant and a coffee shop
  • Buffet breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the value of their stay and the location
  • Within a 15-minute walk of Putra World Trade Centre and Hospital Kuala Lumpur
  • Free local-area shuttle service
  • Pets welcome for a fee

Grand Seasons Hotel Kuala Lumpur ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Grand Seasons Hotel Kuala Lumpur

Business (1) Couples (1) Other (2)
4 out of 5

Second review

In my first review, I mentioned that sometimes there was no hot water. MY mistake - sometimes you just have to run the water for longer. Maybe it was because I was on the 28th floor. Again, I was extremely pleased with the service, food, and friendliness and helpfulness of the staff. My one suggestion - I asked for a non-smoking room and there was no smell or sign of smoking in the room. However, I could smell smoke from the adjoining room. Maybe smoking rooms could be restricted to the same floor or, hopefully, eliminated all together.

Posted by on 25 Jan 2013

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4 out of 5

Great hotel.

The only complaint I have is that sometimes there was no hot water. Otherwise, the staff was very helpful, the food (only had breakfast) was well presented with a lot of choice, and the room was more than adequate.

Posted by on 20 Jan 2013

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4 out of 5

value for money

after a long flight from london we was greated at the grand season very professionally, we were given all the information needed and not too much to confuse, the room was really clean and as working in the hotel buisness i gave it the once over for dust and sisn't find a single speck anywhere, we also had a brilliant view of the KL2 towers - mind blowing! the breakfast had everything you couls think of, from english to asian which totally confused me how anyone can eat noodles or spicey food at that thime of morning, tea/coffee flowde freely and all staff freindly, the indian resturant in the basement (buffet style) is not to be missed with nann breads made to order, the security in the hotel is first class.

Posted by on 14 Oct 2010

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2 out of 5

No Internet in the Whole Hotel

The Staff explained that internet was not available over the weekend due to broken server, an dthat it would be fixed on monday, It turns out there is no internet in the room a tall, take a seta n the cramp lobby !

Posted by on 7 Apr 2010

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Property Features

Grand Seasons Hotel Kuala Lumpur offers its guests an outdoor pool, a kids' pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. A business centre and a limo/town car service are available. Public spaces have WiFi for a fee. A rooftop terrace, gift shops/news stands, and a garden are also featured at the family-friendly Grand Seasons Hotel Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

  • 800 guestrooms or units
  • 35 levels
  • Dining venue
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare
  • Bowling alley on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kuala Lumpur International Airport (KUL) (62.4 km / 38.8 mi)
  • Train station: Kuala Lumpur Titiwangsa Station (0.8 km / 0.5 mi)
  • Metro station: Chow Kit Station (0.3 km / 0.2 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Grand Seasons Hotel Kuala Lumpur offers 800 forms of air-conditioned accommodation with minibars and a safe. Satellite televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Seasons Coffee House – This coffee shop serves breakfast, lunch and dinner.

Seasons Coffee House – This buffet restaurant serves breakfast, lunch and dinner. Open daily.

Lobby Lounge – This delicatessen serves breakfast, lunch and dinner. Open daily.

Seasons Coffee House – This restaurant serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bowling alley on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 116.60 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome for a fee

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards.

  • No cots (infant beds) available
  • Staffed front desk
  • Number of children who can stay for free – 2

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 40 per person (approximately)
  • Airport shuttle fee: MYR 250 per vehicle (one way)
  • Valet parking fee: MYR 30 per night
  • A pet fee will be charged
  • Rollaway bed fee: MYR 116.60 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Seasons
  • Grand Seasons
  • Grand Seasons Hotel
  • Grand Seasons Hotel Kuala Lumpur
  • Grand Seasons Kuala Lumpur
  • Hotel Grand Seasons
  • Hotel Seasons
  • Grand Seasons Kuala Lumpur
  • Grand Seasons Hotel Kuala Lumpur Hotel
  • Grand Seasons Hotel Kuala Lumpur Kuala Lumpur
  • Grand Seasons Hotel Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Grand Seasons Hotel Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.