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"Probably a biased report as I'm comparing it to a good stay I had a few years back. The location is very convenient (a few minutes walk from KL Sentra ... " More

By a verified traveller on Tue 14 Nov 2017

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Hotel Description

During your stay at Sentral Kuala Lumpur, you're just a quick walk from NU Sentral. You'll find features such as free WiFi in public areas, plus a restaurant and a coffee shop/cafe.

  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Just a 4-minute drive from Mid Valley Megamall and a few minutes from Berjaya Times Square

Sentral Kuala Lumpur ratings based on 5 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Sentral Kuala Lumpur

Everyone (5)
3 out of 5

Standards have dropped!

Probably a biased report as I'm comparing it to a good stay I had a few years back. The location is very convenient (a few minutes walk from KL Sentral bus and train stations, the NU Sentral shopping mall and next door to the monorail station} the rooms comfortable with efficient air conditioning and the staff helpful, but the hotel itself seems to be in need of a "pick me up." A big selling point for me is wifi, but unfortunately that was very hit and miss especially in the room and more or less non-existent in the lobby the one time I tried, although usually OK in the breakfast room. Breakfast was buffet style including a good choice, but a shame the terrace was not open like on my last visit; whether permanent or not I didn't ask. On the whole, if the hotel were to have a make over and confirm improved wifi I would most likely return. I hope it can because there seem to be a lot more hotels in the vicinity competing for business.

Posted by , from London, UK on 14 Nov 2017

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3 out of 5

OK for one night

Hotel provides Take-Away-Breakfast Very convenient location for Airport travel

Posted by on 10 Sep 2017

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3 out of 5

Hôtel bien situe mais climatisation tres bruyante

Pros: Le Personnel nous a facilement donne une autre chambre
Cons: Bruits clim et rafraîchissement des murs , blncheur des draps
Location: Ras
Idéalement situé dans Kuala Lumpur. Climatisation tres bruyante aux derniers étages , nous avons du demander à changer de chambre pour aller trois étages plus bas. Impossible de dormir sans boulkies. Taches sur la literie et peinture des murs à rafraîchir

Posted by , from Strasbourg on 30 Oct 2016

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3 out of 5

Hotel proche de Kl central

Hotel standard proche de Kl central. Très pratique. L'hôtel a besoin d'être rafraîchit. Accueil reception pas très sympa. Pas de sourire et vite expédié. Wifi mauvaise qualité

Posted by on 8 Sep 2016

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3 out of 5

Hotel bien situé proche Kuala central

Accueil réception médiocre et limite incorrect . Aucun sourire. On sent l'agacement du personnel lorsque on pose une question. WIFI de très mauvaise qualité.

Posted by , from saint etienne on 13 Aug 2016

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Sentral Kuala Lumpur also features multilingual staff, dry cleaning/laundry services, and shopping on site. Smoking is allowed in designated areas at this 3-star Kuala Lumpur hotel.

  • 192 guestrooms or units
  • 15 levels
  • 2 buildings
  • Conference rooms
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Dining venue


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Train station: Kuala Lumpur Sentral Station (2.1 km / 1.3 mi)
  • Metro station: KL Sentral Station (0.1 km / 0.1 mi)

Room Amenities

Sentral Kuala Lumpur offers 192 accommodations with a hairdryer and free toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining
  • Television
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Climate control
  • Ensuite bathroom

Food & Drink

Starmint Coffee House – This coffee shop only serves breakfast.

Room service is available.

Spa Services

  • Massages

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 50.0 per stay.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free


Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kuala Lumpur Sentral
  • Hotel Sentral Kuala Lumpur
  • Kuala Lumpur Sentral Hotel
  • Hotel Sentral
  • Sentral Kuala Lumpur
  • Sentral Kuala Lumpur Hotel
  • Hotel Sentral Kuala Lumpur
  • Sentral Kuala Lumpur Kuala Lumpur
  • Sentral Kuala Lumpur Hotel Kuala Lumpur
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.