5 Mar 2020 by Hotel Istana Kuala Lumpur
Dear Anonymous Thank you for choosing to stay with us and sharing your comments. We are delighted that overall you had enjoyed your stay with us. We look forward to welcoming you back again. Thank you. Regards Hotel Istana Kuala Lumpur
26 Jan 2020 by Hotel Istana Kuala Lumpur
Dear Anonymous, Thank you for taking the time to write a review and sharing your feedback and experience on our hotel. We hope that you will continue to support and stay with us on your next visit. Thank you. Regards Hotel Istana Kuala Lumpur
19 Feb 2018 by Hotel Istana Kuala Lumpur
Dear Anonymous Thank you so much for your complimentary comments relating to your experience at the hotel. Your positive review on our hotel is greatly appreciated. We are glad that you enjoyed your recent stay with us. We hope that you will continue to support and stay with us on your next visit. Regards Hotel Istana Kuala Lumpur
19 Feb 2018 by Hotel Istana Kuala Lumpur
Dear Barry Thank you for choosing to stay with us and sharing your comments with us. Your positive review on our hotel is greatly appreciated. We are glad that you enjoyed your recent stay with us. The strategic location of the hotel is something that our guests benefit from, not just for the convenience when exploring our city but public transportation is also easily available. We look forward to welcoming you back again. Regards Hotel Istana Kuala Lumpur
17 Feb 2020 by Hotel Istana Kuala Lumpur
Dear Anonymous Thank you for reviewing your recent experience as we always appreciate hearing from our guests. It was indeed a pleasure to have been of service to you. Please do visit us again soon! Thank you. Regards Hotel Istana Kuala Lumpur
Istana Kuala Lumpur offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a limo/town car service are available. There are 15 meeting rooms available. A kids' pool, a fitness centre, and spa services are also featured at the family-friendly Istana Kuala Lumpur. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this Art Deco Kuala Lumpur hotel.
Available in all rooms: Free WiFi
Valet parking (surcharge)
Istana Kuala Lumpur offers 486 air-conditioned accommodations with minibars and a safe. 42-inch Flat-screen televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.
Urban – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Taman Sari Brasserie – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Songket Lounge – On-site coffee shop. Open daily.
24-hour room service is available.
2 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.
Bali-Bali Spa has 5 treatment rooms, including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Istana Kuala Lumpur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.
For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.