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3.5 out of 5

"Perfect in every thing, but they forget to put some milk in the room for the coffee. I have to ask every day. " More

By Salem alwahedi on Tue 01 Jan 2013

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Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
£57* Per night/room 8 Mar - 9 Mar

Executive Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Pool View, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 Double Bed, Non Smoking (Club Executive)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of JW Marriott Kuala Lumpur's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas, plus 4 restaurants and 2 coffee shops/cafés. This 5-star hotel has 578 rooms over 29 floors. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Drinking and dining options include 4 restaurants, 2 coffee shops/cafés, a poolside bar and a bar/lounge
  • Buffet breakfast offered for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with manicures and pedicures, massages or body scrubs at Starhill Spa
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the central location and the helpful staff
  • Steps from Pavilion Kuala Lumpur and 11 minutes on foot from Berjaya Times Square

JW Marriott Kuala Lumpur ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for JW Marriott Kuala Lumpur

Couples (1) Family (1)
2 out of 5
Took at least 15mins to checkin. No idea what they where doing but seemed to take excessively long to checkin. Also no regard for queue, just letting whoeveer checking even if they arrived later

Posted by on 29 Nov 2019

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5 out of 5

Perfect

Perfect in every thing, but they forget to put some milk in the room for the coffee. I have to ask every day.

Posted by on 1 Jan 2013

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Property Features

JW Marriott Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 4 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a limo/town car service. A kids' pool, a fitness centre, and a sauna are also featured at the luxury JW Marriott Kuala Lumpur. Parking is available for a fee. A complete renovation of JW Marriott Kuala Lumpur was completed in September 2017. This 5-star Kuala Lumpur hotel is smoke free.

  • 578 guestrooms or units
  • 29 levels
  • 4 dining venues
  • 2 coffee shops
  • Bar by the pool
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kuala Lumpur International Airport (KUL) (57.8 km / 35.9 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (2.5 km / 1.5 mi)
  • Metro station: Bukit Bintang Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

JW Marriott Kuala Lumpur offers 578 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible
  • Toothbrush and toothpaste

Food & Drink

Guests can enjoy buffet breakfast for a fee.

JW Marriott Kuala Lumpur has 4 restaurants on site.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

Starhill Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • In-room accessibility
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MYR 65 and MYR 65 per person (approximately)
  • Self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • JW Kuala Lumpur
  • JW Marriott Hotel Kuala Lumpur
  • JW Marriott Kuala Lumpur
  • Kuala Lumpur JW Marriott Hotel
  • Kuala Lumpur Marriott Hotel
  • Marriott Hotel Kuala Lumpur
  • Kuala Lumpur Marriott
  • Marriott Kuala Lumpur
  • JW Marriott Kuala Lumpur Hotel
  • JW Marriott Kuala Lumpur Hotel
  • JW Marriott Kuala Lumpur Kuala Lumpur
  • JW Marriott Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.