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4.8 out of 5

"Right next to the Twin Towers and looking out onto the KLCC Park. This is probably as good as it gets fora city centre hotel. Great pool area. " More

By a verified traveller on Tue 04 Jul 2017

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Deluxe City View Room Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£74* Per night/room 10 Mar - 11 Mar

Executive Apartment, 2 Bedrooms (Premium)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Deluxe, Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Apartment, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us they can't get enough of Mandarin Oriental Kuala Lumpur's great location. During your stay, you're just a quick walk from KLCC Park. Features include free WiFi in public areas and free self-parking, plus 5 restaurants. This 5-star hotel has 632 rooms over 30 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with deep-soaking bathtubs, iPod docking stations and separate sitting areas
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to manicures and pedicures, body wraps or hot stone massages at the spa
  • Services include babysitting, supervised activities for kids and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a fitness centre and a steam room
  • Guests really like the accommodation for the overall comfort and spaciousness
  • Within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur
  • Airport shuttle service available for a fee

Mandarin Oriental Kuala Lumpur ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Mandarin Oriental Kuala Lumpur

Everyone (4) Family (1)
5 out of 5

Posted by on 18 Dec 2019

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Comment from Hotel Management

26 Dec 2019 by Frank P Stocek

Dear Anonymous Thank you for the 5/5 post! We greatly appreciate your kind patronage and look forward to welcome you back to our hotel. Best wishes for a happy new year!

5 out of 5

Fantastic hotel and thebest location

Pros: Location and qualityof service and serwices
Cons: Nothing
Location: Petronius twin towers next door and worth a visit. Go early. Vast shopping mall with everything you could need and more plus lots of food outlets.
Right next to the Twin Towers and looking out onto the KLCC Park. This is probably as good as it gets fora city centre hotel. Great pool area.

Posted by , from London on 4 Jul 2017

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5 out of 5
Nous avons tout apprécié. Nous avons mangé de meilleurs canards laqués dans des établissements bien moins cotés.

Posted by on 5 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by Frank P Stocek

Dear Anonymous Thank you for your 5/5 review. We greatly appreciate your kind patronage and look forward to welcome you back to our hotel.

5 out of 5
Nichts auszusetzen alles wahr top Alles Sauber Das personal unglaublich Frühstücksbugffet sehr gross Hotel super lage

Posted by on 5 Dec 2019

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Comment from Hotel Management

6 Dec 2019 by Frank P Stocek

Dear Anonymous Thank you for your kind feedback and 5/5 post. We greatly appreciate your kind patronage and look forward to welcome you back to our hotel.

4 out of 5
Perfekte Lage bei den Petronas Towers. Gehobene Klasse. Sehr gutes Frühstücksbuffet

Posted by on 15 Mar 2019

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Comment from Hotel Management

18 Mar 2019 by Frank P Stocek

Dear Anonymous Thank your for sharing your feedback. We greatly appreciate your kind patronage and look forward to welcome you back to our hotel in the near future.

5 out of 5

Sehr zentrales Hotel

Pros: Der Service ist unglaublich!
Cons: Nein
Location: Das Hotel befindet sich am KLCC Park, direkt neben den Petronas Towers
Von Pflichtfeldern in Umfragen halte ich absolut nichts. Ich mache das freiwillig und kann das Ganze sonst auch bleiben lassen. Das kostet mich nämlich Zeit. Das ist auf jeden Fall verbesserungswürdig, liebe Ebookers!

Posted by , from Schweiz on 27 Mar 2018

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About the Mandarin Oriental Kuala Lumpur

Location Kuala Lumpur City Centre, Kuala Lumpur, 50088

Property Features

Mandarin Oriental Kuala Lumpur offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. Public spaces have free WiFi. Business amenities include a business centre and a limo/town car service. A kids' pool, a hot tub, and a fitness centre are also featured at the luxury Mandarin Oriental Kuala Lumpur. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 632 guestrooms or units
  • 30 levels
  • 5 dining venues
  • 3 bars or lounges
  • Bar by the pool
  • Coffee shop
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kuala Lumpur International Airport (KUL) (58.9 km / 36.6 mi)
  • Train station: Kuala Lumpur Pasar Seni Station (3.6 km / 2.2 mi)
  • Metro station: KLCC Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Mandarin Oriental Kuala Lumpur offers 632 forms of air-conditioned accommodation with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Deep-soaking tub
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Mandarin Oriental Kuala Lumpur has 5 restaurants on site.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Please note that any special requests must be confirmed by contacting the hotel in advance.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 99.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Mandarin Oriental Kuala Lumpur

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

FOR CLUB ROOM BOOKINGS ONLY: Smart casual attire is a requirement for Club Lounge guests. Cargo, board, denim, sports, shorts (4-inch above knee length), tattered shorts, tank tops, and slippers are not permitted. The Club Lounge is reserved for guests 12 years and older.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Contactless checkout is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 110 for adults and MYR 55 for children (approximately)
  • Valet parking fee: MYR 36 per day
  • Rollaway bed fee: MYR 99.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kuala Lumpur Mandarin Oriental
  • Mandarin Oriental Hotel Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur
  • Mandarin Kuala Lumpur
  • Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur Hotel
  • Mandarin Oriental Kuala Lumpur Hotel
  • Mandarin Oriental Kuala Lumpur Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.