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3.8 out of 5

"This was a nice hotel especially at the price paid. Staff were very helpful and room was clean. Breakfast was also very good. The only issue i have is ... " More

By whist on Mon 09 Jan 2012

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Premier Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The breakfast at Novotel Kuala Lumpur City Centre gets good marks from our customers. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool. This 4-star hotel has 302 rooms over 25 floors. Each room includes amenities such as free WiFi and satellite TV channels.

  • Air-conditioned rooms with 24-hour room service, satellite TV and hairdryers
  • Free WiFi
  • Enjoy international cuisine while dining at The Square
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, deep-tissue massages or body scrubs at The Zen Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club
  • Guests speak favourably about the location and the breakfast
  • Just a 4-minute walk from Pavilion Kuala Lumpur and 13 minutes on foot from Petronas Twin Towers
  • Airport shuttle service available for a fee

Novotel Kuala Lumpur City Centre ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Novotel Kuala Lumpur City Centre

Everyone (1) Couples (2) Other (1)
3 out of 5

Posted by on 6 Feb 2019

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Comment from Hotel Management

9 Dec 2019 by GOH CS

Thanks and see you again after renovations complete next year. Best regards, Novotel Hotel Kuala Lumpur

4 out of 5

Nice hotel , shame about the wifi

This was a nice hotel especially at the price paid. Staff were very helpful and room was clean. Breakfast was also very good. The only issue i have is that wifi is only free on executive floors. Come on Novotel, in this day and age - charging to use wifi is quite mean! I wont go back for that reason alone.

Posted by on 9 Jan 2012

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4 out of 5

Kurz Aufenthalt

Obwohl dieses Hotel etwas in die Jahre gekommen ist, bietet es alles was man braucht. Die Lage ist super. In paar Minuten ist man in in einem großen Shoppingcenter und in etwa 15 min zu Fuß bei den Petronas twintowers. Auch der Bus für Hopon and Hopoff ist in der Nähe.

Posted by on 11 Sep 2015

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4 out of 5

super Hotel

schöne tage in einem super hotel mit kurzen wegen Viele einkaufsmöglichkeiten in der nähe . viele sehenswirdigkeiten leicht erreichbar

Posted by on 3 Mar 2013

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About the Novotel Kuala Lumpur City Centre

Location 2 Jalan Kia Peng, Kuala Lumpur, 50450

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The property will be renovating from 01 September 2020 to 31 December 2021 (completion date subject to change). The following areas are affected:

  • Lift

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Novotel Kuala Lumpur City Centre offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. There are 6 meeting rooms available. A kids' pool, tour or ticket assistance, and concierge services are also featured at the eco-friendly Novotel Kuala Lumpur City Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Kuala Lumpur hotel is smoke free.

  • 302 guestrooms or units
  • 25 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kuala Lumpur International Airport (KUL) (58.9 km / 36.6 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (3.1 km / 2 mi)
  • Metro station: Raja Chulan Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Kuala Lumpur City Centre offers 302 forms of accommodation with a safe and complimentary bottles of water. Televisions come with satellite channels. Bathrooms include bidets and hairdryers. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Cots (free)
  • Free extra futon mattress
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

The Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Gourmet Bar – This bar specialises in local and international cuisine and only serves light fare. Open daily.

Food Exchange – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

  • Golfing nearby

Spa Services

The Zen Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 116.6 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) guidelines.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 500 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 42.40 per person (approximately)
  • Self-parking fee: MYR 5 per stay (in/out privileges)
  • Rollaway bed fee: MYR 116.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Kuala Lumpur City Centre
  • Novotel Kuala Lumpur City Centre
  • Accor Kuala Lumpur
  • Kuala Lumpur Novotel
  • Novotel Hydro Majestic Kuala Lumpur
  • Novotel Kl
  • Novotel Kuala Lumpur
  • Novotel Kuala Lumpur City Centre Hotel
  • Accor Kuala Lumpur
  • Novotel Kl
  • Novotel Hydro Majestic Kuala Lumpur
  • Kuala Lumpur Novotel
  • Novotel Kuala Lumpur City
  • Novotel Kuala Lumpur City Centre Hotel
  • Novotel Kuala Lumpur City Centre Kuala Lumpur
  • Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.