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4.3 out of 5

"Great location. Would recommend the one bedroom suite, it’s like having your own flat. Very nice place and great breakfast " More

By a verified traveller on Thu 16 Jan 2020

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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£47* Per night/room 9 May - 10 May

Deluxe Room, 1 King Bed (Grand)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 3 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Room, 2 Single Beds (Premium)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the sightseeing around Pullman Kuala Lumpur City Centre Hotel & Residences. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas, free self-parking and a free shopping centre shuttle. Built in 2002, this 5-star hotel has 607 rooms over 29 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Sedap, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body scrubs or body treatments at Vibes Spa
  • Services include supervised activities for kids, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre, a sauna and a playground
  • Guests have great things to say about the local sightseeing and the comfortable guestrooms
  • Steps from Pavilion Kuala Lumpur and 9 minutes on foot from Kuala Lumpur Convention Centre
  • Free shopping centre shuttle service

Pullman Kuala Lumpur City Centre Hotel & Residences ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pullman Kuala Lumpur City Centre Hotel & Residences

Everyone (5) Couples (3) Family (2)
5 out of 5

Posted by on 11 Feb 2020

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5 out of 5
Great location. Would recommend the one bedroom suite, it’s like having your own flat. Very nice place and great breakfast

Posted by , from London on 16 Jan 2020

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5 out of 5
Spacious residence with two bathrooms. Nice view.Silent night.

Posted by on 13 May 2019

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5 out of 5
Great location and very nice room based right in the centre of the city

Posted by on 19 Apr 2019

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4 out of 5
bon hotel avec bon service. bon petit dejeuner. proche du centre ville

Posted by on 1 Jul 2019

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5 out of 5
excellent séjour! tout était parfait hôtel proche tous commerces idéalement situé recommande sans hésiter

Posted by on 11 Feb 2019

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3 out of 5

Posted by on 1 Feb 2019

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3 out of 5
Hyvä sijainti keskustassa, lähellä nähtävyyksiä ja messukeskuksia. Hotellissa oli remontteja, mutta väliaikaisjärjestelyt toimivat. Henkilökunta oli ystävällinen ja palvelualtis. Hotellin ympäristössä on useita rakennustyömaita, josta aiheutuu työn ääniä, jotka eivät kuitenkaan kantaudu sisätiloihin.

Posted by on 15 Mar 2018

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Comment from Hotel Management

20 Mar 2018 by Evon Oon

Thank you for your feedback. Please accept our apologies for the inconvenience caused by the upgrading works which were necessary to maintain the level of comfort and service expected of a Pullman. On a positive note, we are happy that our staff took good care of you and we hope you will stay with us again when the refurbishment is completed.

3 out of 5

Tolle Lage

Das Hotel ist im Shopping Centrum. Wir konnten vom Hotelzimmer aus die Petronas Towers sehen. Super Ausblick.

Posted by , from Uzwil. Schweiz on 3 Jul 2017

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Comment from Hotel Management

11 Jul 2017 by Simon Angove

Dear Armin, thank you for your feedback. We are pleased that you enjoyed your stay and we look forward to welcoming you back.

5 out of 5

Etape

Hôtel d'étape lors de notre séjour en Malaisie. Bien situé avec une vue sur les deux tours. Bon confort, seul bémol est le petit déjeuner servi sous forme de buffet, mais il y avait pas mal d'assortiments vides.

Posted by on 17 Nov 2015

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About the Pullman Kuala Lumpur City Centre Hotel & Residences

Location No. 4 Jalan Conlay, Kuala Lumpur, 50450

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Pullman Kuala Lumpur City Centre Hotel & Residences offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. You'll find a business centre on site. A kids' pool, a 24-hour fitness centre, and spa services are also featured at the luxury Pullman Kuala Lumpur City Centre Hotel & Residences. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 607 guestrooms or units
  • 29 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 2002
  • Bar by the pool
  • Supervised kids' activities (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Kuala Lumpur International Airport (KUL) (58.7 km / 36.5 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (3.2 km / 2 mi)
  • Metro station: Raja Chulan Station (0.5 km / 0.3 mi)
  • Property shuttles: Free shopping centre shuttle; airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Sedap – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Red – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Enju – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open selected days.

Blu Bar – On-site bar. Open daily.

Terrace Poolside Grill – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Spa Services

Vibes Spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Spa tub in spa
  • Minimum age to access spa is 12
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Well-lit path to entrance
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Pullman Kuala Lumpur City Centre Hotel & Residences

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels) guidelines.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 65.00 for adults and MYR 32.50 for children (approximately)
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Prince Kuala Lumpur
  • Kuala Lumpur Hotel Prince
  • Kuala Lumpur Prince
  • Kuala Lumpur Prince Hotel
  • Prince Hotel
  • Prince Hotel Kuala Lumpur
  • Prince Kuala Lumpur
  • Prince Kuala Lumpur Hotel
  • Pullman Kuala Lumpur City Centre Hotel
  • Pullman Kuala Lumpur City Centre
  • Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
  • Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

You should know

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.