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- Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
- Free WiFi
- Free self-parking
- Enjoy international cuisine at Sedap, one of the property's 4 restaurants and 2 bars/lounges
- Buffet breakfast served daily for a fee
- Take a swim in the outdoor pool
- Indulge with aromatherapy, facials or body scrubs at Vibes Spa
- Services include supervised activities for kids, concierge services and tour or ticket assistance
- On-site recreation includes a 24-hour fitness centre, a sauna and a playground
- Guests speak favourably about the family-friendly amenities and the pool
- Steps from Pavilion Kuala Lumpur and 9 minutes on foot from Kuala Lumpur Convention Centre
- Free shopping centre shuttle service
Pullman Kuala Lumpur City Centre Hotel & Residences ratings based on 16 verified reviews
Guest reviews for Pullman Kuala Lumpur City Centre Hotel & Residences
Generally comfortable but
Some Tips to consider
20 Mar 2018 by Evon Oon
Thank you for your feedback. Please accept our apologies for the inconvenience caused by the upgrading works which were necessary to maintain the level of comfort and service expected of a Pullman. On a positive note, we are happy that our staff took good care of you and we hope you will stay with us again when the refurbishment is completed.
About the Pullman Kuala Lumpur City Centre Hotel & ResidencesLocation No. 4 Jalan Conlay, Kuala Lumpur, 50450
Pullman Kuala Lumpur City Centre Hotel & Residences offers its guests a full-service spa, an outdoor pool, and a sauna. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A poolside bar, and A bar/lounge. WiFi is free in public spaces. There's an onsite business centre. A kid's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Pullman Kuala Lumpur City Centre Hotel & Residences. You'll have access to the outdoor pool at a partner property. A round-trip airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.
- 607 guestrooms or units
- 29 levels
- 2 buildings
- 4 dining venues
- 2 bars or lounges
- Built in 2002
- Dining venue
- Bar by the pool
- Bar or lounge
- Supervised kids' activities (surcharge)
- Conference centre
- Business facilities
- Breakfast available (surcharge)
- Front desk (24 hours)
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Tour and ticket information
- Wedding services available
- Games room or arcade
- Beauty salon
- Newspapers in lobby (free)
- Television in lobby
- On-site shopping
- Smoking in designated areas
Family Friendly Amenities
- Family property
- Outdoor pool
- Children's pool
- Free WiFi
- Arcade/game room
- Playground on site
- Free cots/infant beds
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Valet parking (surcharge)
- Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (58.7 km / 36.5 mi)
- Train station: Kuala Lumpur Masjid Jamek Station (3.2 km / 2 mi)
- Metro station: Raja Chulan Station (0.5 km / 0.3 mi)
- Property shuttles: Free shopping centre shuttle; airport shuttle
- Parking: Free self parking; valet parking available for a surcharge
Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and a bidet. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
- Bathrooms are partially open
- In-room dining (24 hours)
- LCD television
- Satellite channels
- Premium channels
- Coffee maker
- Hypo-allergenic bedding
- Separate shower and tub
- Cribs (free)
- Housekeeping (daily)
- Nightly turndown service
- Newspapers (free)
- Massage in room (surcharge)
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Air conditioning
Food & Drink
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Sedap – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Red – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Enju – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open selected days.
Blu Bar – On-site bar. Open daily.
Terrace Poolside Grill – On-site bar. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Playground on site
- Golfing nearby
Vibes Spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
- Spa tub in spa
- Minimum age to access spa is 12
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible path of travel
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Accessibility equipment for the deaf
- Minimum check-in age is 18
Special check-in instructions:
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.
Airport transport is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.
- Check-out by noon
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Noise-free guestrooms cannot be guaranteed.
- Noise-free rooms not guaranteed
- No rollaway/extra beds available
- 24-hour check-in
- Debit cards
- Number of children who can stay for free – 2
Guests will be asked to pay the following charges at the property:
- Deposit: MYR 200.00 per night
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: MYR 65.00 for adults and MYR 32.50 for children (approximately)
- Airport shuttle fee: MYR 300 per vehicle (one way)
- Valet parking fee: MYR 30 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Registered guests are the only ones allowed to be in guestrooms.
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.