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"Nice hotel, good location although lack of information on the bar and restaurants, would be nice for menus to be left in rooms. Club room staff very ... " More

By a verified traveller on Sun 16 Oct 2016

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Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom, Non Smoking (New Renaissance Suite, Club Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Double Bed, Non Smoking (Club Level, High Floor)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

The great public transport around Renaissance Kuala Lumpur Hotel gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Kuala Lumpur Forest Eco Park. Free WiFi in public areas, a free manager's reception and 2 restaurants are available. Built in 1996, this 4.5-star hotel has 400 rooms over 26 floors. Each room includes amenities such as an LCD TV and a minibar.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi in some public areas
  • Enjoy international cuisine while dining at R Bar
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, aromatherapy or massages at MANDARA SPA
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes an outdoor tennis court, a 24-hour fitness centre and a steam room
  • Guests really like the accommodation for the overall comfort and spaciousness
  • Just a 3-minute walk from Kuala Lumpur Forest Eco Park and 11 minutes on foot from Petronas Twin Towers

Renaissance Kuala Lumpur Hotel ratings based on 10 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Renaissance Kuala Lumpur Hotel

Everyone (7) Couples (2) Family (1)
4 out of 5

Convenient City location

Nice hotel, good location although lack of information on the bar and restaurants, would be nice for menus to be left in rooms. Club room staff very pleasant although I have experienced better club room facilities.

Posted by , from U.K. on 16 Oct 2016

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3 out of 5

Posted by on 13 Apr 2019

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2 out of 5
Positiv: Preis-/Leistungsverhältnis, Motivation, Gastfreundschaft und Hilfsbereitschaft des Personals. Negativ: Überholte und veraltete Infrastruktur, sehr hellhörige Hotelzimmer.

Posted by on 1 Mar 2019

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4 out of 5
Sauberes Hotel mit gutem Komfort und Service in Zentrumsnähe

Posted by on 2 Dec 2018

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2 out of 5

Muka viiden tähden hotelli

Neljän yön majoituksen aikana kokeiltiin neljää huonetta. Ensimmäisessä huoneessa haisi liima, toisessa suihku ei toiminut ja kolmannessa tuli vettä lattiasta läpi. Ja ainoastaan ensimmäistä huonetta ei oltu remontoitu. Aamupala hyvä, henkilökunta kielitaitoista, sijainti ok. Mitään hyvityksiä ei saatu, ainoastaan huoneen vaihdot. En menisi uudelleen.

Posted by , from Tampere on 17 Feb 2018

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4 out of 5

Hieno ja edullinen luksus hotelli

Hotelli oli todella hieno ja mukava. Henkilökunta oli avulias, ystävällinen ja hyvin kohtelias ja he pitivät huolen, että asiakkailla on kaikki hyvin ja olivat valmiita auttamaan tarvittaessa. Hotellin uima-allas alue oli todella upea ja allas ihanan iso! Kuntosali oli iso ja melko kattava, mutta jotkin laitteet olivat rikki ja istuinpehmusteita puuttui. Kuitenkin kuntosalin sauna-alue oli tosi kiva, ja sauna tyydytti myös ihan suomalaisenkin tarpeet. Huoneemme itä-siivessä oli ihan mukava ja iso, sekä melko äänieristetty, eli melu ei haitannut nukkumista. Kuitenkin melko moderniksi 5 tähden hotelliksi, esimerkiksi kaikki lamput huoneessamme eivät toimineet. Muuten mukava kokemus ja kiva hotelli!

Posted by , from Helsinki on 15 Jan 2018

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4 out of 5

Näher von Twin Tower

Schlaf essen spazieren. Einkaufen verschiedene Orte besucht

Posted by , from nidau schweiz on 6 Jan 2018

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3 out of 5

Ansprüche runterschrauben und es passt

Pros: Pool: einfach riesig und mit Poolbar Frühstück: ziemlich gut, wünschenswert wäre, dass diverse Dinge heisser sind und nicht nur lauwarm
Location: Sehr gut gelegen, nur 5 Minuten zu den Petronas Towers. Um die Ecke ist die Monorail, wenige Stationen entfernt ist die Bukit Bintang - Lage ist top.
Das Hotel ist ziemlich in die Jahre gekommen. Wir hatten ein Tower View Zimmer und waren recht enttäuscht. Den Möbeln sieht man das Alter ziemlich an, es sind unzählige Beschädigungen dran. Ähnlich verhielt es sich mit dem Sofa. Der Teppich schaute öberflächlich in Ordnung aus, bei genauerer Betrachtung war er aber alles andere als sauber: unzählige Krümel und Haare, speziell in den nicht so einfach zu erreichenden Bereichen (Ecken, hinterm Vorhang). Die Gardine spottete jeder Beschreibung: entweder war sie früher mal weiss und wurde jahrelang nicht gewaschen, oder aber der Innendesigner war der Meinung, dass eine graue Gardine mit grober Struktur und etlichen Löchern drin der neueste Schrei ist. Der Duschvorhang im Bad muffelte arg, der Duschkopf hatte dank einiger rostiger Stellen auch schon bessere Zeiten gesehen. Nichtsdestotrotz war das Bad im Rahmen der Gegebenheiten sauber. Unser Zimmergesamturteil: unbefriedigend. Es erschien uns alles andere als einladend, dafür hat das Ambiente einfach nicht gepasst. Die angesprochenen Mängel sollten im Hotel eigentlich auch bekannt sein, jeder halbwegs Sehende sollte die Mängel bei einem groben Blick ins Zimmer feststellen - daher ist es für uns unverständlich, wie man seitens des Hotels solche Zimmer guten Gewissens an Hotelgäste vermieten kann.

Posted by on 6 Apr 2017

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5 out of 5

Très bon sejours

Excellent hôtel de qualité idéal pour visiter Kuala Lumpur

Posted by on 11 Apr 2016

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5 out of 5

Mainio hotelli eri tyyppisille matkailijoille

Hieno hotelli, vaikkakin vähän kunnostusta kaipaava (remontti meneillään). Mukava allasalue ja oikea spa. Miellyttävä henkilökunta ja toimivat palvelut. Hyvä sijainti. Kaikenkaikkiaan hotelli vastasi odotuksia.

Posted by on 30 Dec 2015

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About the Renaissance Kuala Lumpur Hotel

Location Corner Of Jalan Sultan Ismail, Kuala Lumpur, 50450

Renovations + Closures

This property is closed from 17 March 2020 to 30 June 2021 (dates subject to change).

Property Features

Renaissance Kuala Lumpur Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A business centre and a limo/town car service are available. Event space at this hotel measures 15392 square feet (1430 square metres) and includes conference centres. A kids' pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Renaissance Kuala Lumpur Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Kuala Lumpur hotel.

  • 1 building
  • 400 guestrooms or units
  • 26 levels
  • 2 dining venues
  • 15392 sq ft of conference space
  • 1430 sq. m of conference space
  • Built in 1996
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (60.7 km / 37.7 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (1.7 km / 1.1 mi)
  • Metro station: Bukit Nanas Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Renaissance Kuala Lumpur Hotel offers 400 forms of accommodation with minibars and laptop-compatible safes. 53-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Separate shower and tub
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

The hotel hosts a free manager's reception daily.

R Bar – This restaurant specialises in international cuisine and only serves dinner.Guests can enjoy drinks at the bar. Reservations are required.

Poolside Gazebo – This poolside restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Evolution Café – This restaurant specialises in fusion cuisine and serves breakfast, lunch, dinner and light fare. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna and a 24-hour fitness centre.

Spa Services

MANDARA SPA has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily.

  • Number of treatment rooms 2
  • Steam room in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Renaissance Kuala Lumpur Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 68 per person (approximately)
  • Fee for in-room wireless Internet: MYR 0 per week (rates may vary)
  • Self-parking fee: MYR 15 per day (in/out privileges)
  • Valet parking fee: MYR 15 per day (in/out privileges)
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kuala Lumpur Renaissance
  • Hotel Renaissance Kuala Lumpur
  • Kuala Lumpur Hotel Renaissance
  • Kuala Lumpur Renaissance
  • Kuala Lumpur Renaissance Hotel
  • Renaissance Hotel Kuala Lumpur
  • Renaissance Kuala Lumpur
  • Renaissance Kuala Lumpur Hotel
  • Renaissance Kuala Lumpur
  • Renaissance Kuala Lumpur Hotel Hotel
  • Renaissance Kuala Lumpur Hotel Kuala Lumpur
  • Renaissance Kuala Lumpur Hotel Hotel Kuala Lumpur

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.