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"Nice hotel, good location although lack of information on the bar and restaurants, would be nice for menus to be left in rooms. Club room staff very ... " More

By a verified traveller on Sun 16 Oct 2016

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Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
£84* Per night/room 8 Apr - 9 Apr

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

With your stay at Renaissance Kuala Lumpur Hotel & Convention Centre, you're connected to the convention centre and just a quick walk from Kuala Lumpur Forest Eco Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa.

  • Free Wi-Fi in some public areas
  • Enjoy local and international cuisine while dining at R Bar
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a playground
  • Just a 3-minute walk from Kuala Lumpur Forest Eco Park and 11 minutes on foot from Petronas Twin Towers
  • Train station pick-up, train station drop-off and bus station shuttle shuttle service available for a fee

Renaissance Kuala Lumpur Hotel & Convention Centre ratings based on 10 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Renaissance Kuala Lumpur Hotel & Convention Centre

Everyone (7) Couples (2) Family (1)
4 out of 5

Convenient City location

Nice hotel, good location although lack of information on the bar and restaurants, would be nice for menus to be left in rooms. Club room staff very pleasant although I have experienced better club room facilities.

Posted by , from U.K. on 16 Oct 2016

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3 out of 5

Posted by on 13 Apr 2019

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2 out of 5
Positiv: Preis-/Leistungsverhältnis, Motivation, Gastfreundschaft und Hilfsbereitschaft des Personals. Negativ: Überholte und veraltete Infrastruktur, sehr hellhörige Hotelzimmer.

Posted by on 1 Mar 2019

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4 out of 5
Sauberes Hotel mit gutem Komfort und Service in Zentrumsnähe

Posted by on 2 Dec 2018

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2 out of 5

Muka viiden tähden hotelli

Neljän yön majoituksen aikana kokeiltiin neljää huonetta. Ensimmäisessä huoneessa haisi liima, toisessa suihku ei toiminut ja kolmannessa tuli vettä lattiasta läpi. Ja ainoastaan ensimmäistä huonetta ei oltu remontoitu. Aamupala hyvä, henkilökunta kielitaitoista, sijainti ok. Mitään hyvityksiä ei saatu, ainoastaan huoneen vaihdot. En menisi uudelleen.

Posted by , from Tampere on 17 Feb 2018

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4 out of 5

Hieno ja edullinen luksus hotelli

Hotelli oli todella hieno ja mukava. Henkilökunta oli avulias, ystävällinen ja hyvin kohtelias ja he pitivät huolen, että asiakkailla on kaikki hyvin ja olivat valmiita auttamaan tarvittaessa. Hotellin uima-allas alue oli todella upea ja allas ihanan iso! Kuntosali oli iso ja melko kattava, mutta jotkin laitteet olivat rikki ja istuinpehmusteita puuttui. Kuitenkin kuntosalin sauna-alue oli tosi kiva, ja sauna tyydytti myös ihan suomalaisenkin tarpeet. Huoneemme itä-siivessä oli ihan mukava ja iso, sekä melko äänieristetty, eli melu ei haitannut nukkumista. Kuitenkin melko moderniksi 5 tähden hotelliksi, esimerkiksi kaikki lamput huoneessamme eivät toimineet. Muuten mukava kokemus ja kiva hotelli!

Posted by , from Helsinki on 15 Jan 2018

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4 out of 5

Näher von Twin Tower

Schlaf essen spazieren. Einkaufen verschiedene Orte besucht

Posted by , from nidau schweiz on 6 Jan 2018

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3 out of 5

Ansprüche runterschrauben und es passt

Pros: Pool: einfach riesig und mit Poolbar Frühstück: ziemlich gut, wünschenswert wäre, dass diverse Dinge heisser sind und nicht nur lauwarm
Location: Sehr gut gelegen, nur 5 Minuten zu den Petronas Towers. Um die Ecke ist die Monorail, wenige Stationen entfernt ist die Bukit Bintang - Lage ist top.
Das Hotel ist ziemlich in die Jahre gekommen. Wir hatten ein Tower View Zimmer und waren recht enttäuscht. Den Möbeln sieht man das Alter ziemlich an, es sind unzählige Beschädigungen dran. Ähnlich verhielt es sich mit dem Sofa. Der Teppich schaute öberflächlich in Ordnung aus, bei genauerer Betrachtung war er aber alles andere als sauber: unzählige Krümel und Haare, speziell in den nicht so einfach zu erreichenden Bereichen (Ecken, hinterm Vorhang). Die Gardine spottete jeder Beschreibung: entweder war sie früher mal weiss und wurde jahrelang nicht gewaschen, oder aber der Innendesigner war der Meinung, dass eine graue Gardine mit grober Struktur und etlichen Löchern drin der neueste Schrei ist. Der Duschvorhang im Bad muffelte arg, der Duschkopf hatte dank einiger rostiger Stellen auch schon bessere Zeiten gesehen. Nichtsdestotrotz war das Bad im Rahmen der Gegebenheiten sauber. Unser Zimmergesamturteil: unbefriedigend. Es erschien uns alles andere als einladend, dafür hat das Ambiente einfach nicht gepasst. Die angesprochenen Mängel sollten im Hotel eigentlich auch bekannt sein, jeder halbwegs Sehende sollte die Mängel bei einem groben Blick ins Zimmer feststellen - daher ist es für uns unverständlich, wie man seitens des Hotels solche Zimmer guten Gewissens an Hotelgäste vermieten kann.

Posted by on 6 Apr 2017

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5 out of 5

Très bon sejours

Excellent hôtel de qualité idéal pour visiter Kuala Lumpur

Posted by on 11 Apr 2016

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5 out of 5

Mainio hotelli eri tyyppisille matkailijoille

Hieno hotelli, vaikkakin vähän kunnostusta kaipaava (remontti meneillään). Mukava allasalue ja oikea spa. Miellyttävä henkilökunta ja toimivat palvelut. Hyvä sijainti. Kaikenkaikkiaan hotelli vastasi odotuksia.

Posted by on 30 Dec 2015

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About the Renaissance Kuala Lumpur Hotel & Convention Centre

Location Corner Of Jalan Sultan Ismail, Kuala Lumpur, 50450

Renovations + Closures

The following facilities or services will be unavailable from August 18 2023 to March 31 2024 (dates subject to change):

  • Fitness facilities
  • Spa

Property Features

Renaissance Kuala Lumpur Hotel & Convention Centre offers its guests a full-service spa, a waterslide, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. 27 meeting rooms and limo/town car service are available. Event space at this hotel measures 28148 square feet (2615 square metres) and includes a conference centre. A kids' pool, a 24-hour fitness centre, and spa services are also featured at the luxury Renaissance Kuala Lumpur Hotel & Convention Centre. A train station pick-up service, a train station drop-off service and a bus station shuttle are available for a fee. For a fee, parking is available. A complete renovation of Renaissance Kuala Lumpur Hotel & Convention Centre was completed in October 2023. This Kuala Lumpur hotel is smoke free.

  • 406 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • 28148 sq ft of conference space
  • 2615 sq. m of conference space
  • Built in 1996
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (1.7 km / 1.1 mi)
  • Metro station: Bukit Nanas Station (0.1 km / 0.1 mi)
  • Property shuttles: Train station pick-up and bus station shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Renaissance Kuala Lumpur Hotel & Convention Centre offers 406 accommodations with minibars and a safe. 48-inch LED televisions come with digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of towels can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Electric kettle
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

R Bar – This bar specialises in local and international cuisine and only serves light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

H2O – This poolside restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Evolution Café – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Rock climbing on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Renaissance Kuala Lumpur Hotel & Convention Centre

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and mobile payments; cash is not accepted

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and mobile payments. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Mobile payments
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 95 for adults and from MYR 47.5 for children
  • Covered self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 70 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kuala Lumpur Renaissance
  • Hotel Renaissance Kuala Lumpur
  • Kuala Lumpur Hotel Renaissance
  • Kuala Lumpur Renaissance
  • Kuala Lumpur Renaissance Hotel
  • Renaissance Hotel Kuala Lumpur
  • Renaissance Kuala Lumpur
  • Renaissance Kuala Lumpur Hotel
  • Renaissance Kuala Lumpur Hotel
  • Renaissance Kuala Lumpur Hotel & Convention Centre Hotel
  • Renaissance Kuala Lumpur Hotel & Convention Centre Kuala Lumpur

You should know

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.