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4.7 out of 5

"Having stayed here for the last 5+ years 3 times a year we still love this Hotel. The staff are professional and very friendly. The Rooms are quite e ... " More

By a verified traveller on Fri 04 May 2018

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Premier Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room with Spa Package

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royale Club

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the breakfast at Royale Chulan Kuala Lumpur. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Free WiFi in public areas, free self-parking and 4 restaurants are available.

  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with massages, body treatments or facials at Telaga Bunga Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Guests speak favourably about the helpful staff and the location
  • Within a 15-minute walk of Pavilion Kuala Lumpur and KLCC Park

Royale Chulan Kuala Lumpur ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royale Chulan Kuala Lumpur

Everyone (9) Couples (8) Family (1) Friends (1)
5 out of 5

Posted by on 27 Jul 2020

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5 out of 5
Having stayed here for the last 5+ years 3 times a year we still love this Hotel. The staff are professional and very friendly. The Rooms are quite elegant in their decor and the beds are the most comfortable we have experienced on our travels. For a Central City location the prices are quite reasonable, with many room prices offer's. We always enjoy our stay at the "Royale Chulan Kuala Lumpur"

Posted by , from At this time at this hotel on 4 May 2018

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4 out of 5

Great location

Hotel is 10 min walk from the Pavillion shopping mall and other landmarks. Friendly staff upgraded us to a better room on check in. Room was clean and spacious. Massive area for the buffet breakfast, good selection and quality of food. Would recommend.

Posted by , from Altrincham on 9 Dec 2017

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4 out of 5

Nice for short stay

Well presented room with good location for city centre walks, shopping and eating. Decent sized car park and a very big choice from the buffet breakfast.

Posted by , from Manchester on 21 Nov 2017

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5 out of 5

Our Favorite Hotel in Kuala Lumpur

Pros: All of the above and just the way regular guests are welcomed back.
Cons: In our case there is nothing that we lack in staying there.
Location: Location is great, as it is located just a few minutes from the hustle and bustle of the main shopping streets.
1st and foremost the hotel is in a great location, just 5 minutes walk to all the main shopping. The most important thing in our opinion is the hotels Staff Service Food and The Accommodation. [1] Staff very polite and knowledgeable. [2] Service is 2nd to none [having experienced other hotels in KL. [3] The Breakfast would satisfy most guest's as the variety is so varied. Having had other meals they would also not disappoint. [4] The Rooms are a delight. The Beds are Unbelievable Comfortable. All the above are the main reasons we visit 3 times a year!

Posted by , from Fleetwood Lancashire on 21 Aug 2017

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5 out of 5

The Royale Chulan is our Prefered Hotel

Pros: Although it is in the city it is in a quiet area.
Cons: In our humble opinion nothing.
Location: It is just a few minutes walk to the main shopping area. There is a good Craft Center literally next door with traditional Malay art things to buy.
This is a great 5 star hotel. A few reasons for this is [1] The efficient and friendly staff. [2] The very comfortable and well appointed rooms. [3] The great choice of breakfast items. [4] The 2 Pool and Gym area, with plenty sunbeds and umbrellas. Last but not least the whole clean elegance of this hotel. All the reasons above make us return there 3 times a year, we are welcomed like Friends.

Posted by , from Lancashire on 25 Feb 2017

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5 out of 5

Extremely helpful staff. Lovely stay.

Can't fault this place at all. Lovely experience. Will stay again many times.

Posted by , from London on 2 Oct 2016

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4 out of 5

i wish i can give 5 star

Pros: Room, Cleanliness, Food, Location, Design, Deco
Cons: Swimming pool please.
Location: Location not far from KLCC.
Overall the room is very nice! Very clean! All the staff are friendly and always smiling. Happy to assist me on anything. Just that i am very frustrated with the pool. The water not so clear and cloudy. And when your feet touch the floor of pool you can feel the water is highly chlorinated. Hope you guys can fixed it. Other than that it is a very good hotel. Food, deco, staff, in room service, everything "A" okay. Even the wifi is good.

Posted by , from Skudai on 5 Sep 2016

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5 out of 5

Excellent Hotel

Arrived very late ast night and was very happy to receive a room upgrade from reception staff. The hotel room we had could have fitted in 12 people wothpout a ptoblem. Breakfast is awesome, so !uch choice it is really unbelievable. When back in KL will definitely stay in the Royale Chulan. *****

Posted by on 19 Sep 2015

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4 out of 5

2 night stopover

Comfortable bed, lovely pool area, expansive breakfast.

Posted by on 2 Sep 2015

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About the Royale Chulan Kuala Lumpur

Location No. 5 Jalan Conlay, Kuala Lumpur, 50450

Property Features

Royale Chulan Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. A kids' pool, a nightclub, and a hot tub are also featured at the luxury Royale Chulan Kuala Lumpur. Free self parking is available. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 1 building
  • 402 guestrooms or units
  • 12 levels
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2009
  • Nightclub
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (3.8 km / 2.4 mi)
  • Metro station: Raja Chulan Station (0.8 km / 0.5 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Royale Chulan Kuala Lumpur offers 402 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Egyptian cotton linens
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Heritage Club and Lounge – This bar only serves light fare. Happy hour is offered.

Warisan Cafe – This buffet restaurant serves breakfast, lunch and dinner.

Bunga Emas Restaurant – This theme restaurant specialises in Malaysian cuisine and serves lunch and dinner.

L'Heritage – This theme restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required.

Tai Ping Chinese Cuisine – This theme restaurant specialises in Chinese cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Telaga Bunga Spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

  • Spa tub in spa
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 77 per person (approximately)
  • Valet parking fee: MYR 25.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: MYR 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chulan
  • Chulan Kuala Lumpur
  • Kuala Lumpur Royale Chulan
  • Royale Chulan
  • Royale Chulan Hotel
  • Royale Chulan Hotel Kuala Lumpur
  • Royale Chulan Kuala Lumpur
  • The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel
  • The Royale Chulan Kuala Lumpur Hotel
  • The Royale Chulan Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel
  • Royale Chulan Kuala Lumpur Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.