4.7 out of 5

"Having stayed here for the last 5+ years 3 times a year we still love this Hotel. The staff are professional and very friendly. The Rooms are quite e ... " More

By a verified traveller on Fri 04 May 2018

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Hotel Description

Our customers tell us that they enjoy the pool at Royale Chulan Kuala Lumpur. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas, plus 4 restaurants and 3 bars. Built in 2009, this 5-star hotel has 402 rooms over 12 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with pillowtop beds, deep-soaking bathtubs and 24-hour room service
  • Free WiFi and wired Internet
  • Drinking and dining options include 4 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body wraps, massages or facials at Telaga Bunga Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a health club and a sauna
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Within a 15-minute walk of Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£60* Per night/room 21 Sep - 22 Sep

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royale Club

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royale Chulan Kuala Lumpur ratings based on 84 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royale Chulan Kuala Lumpur

Everyone (8) Couples (40) Business (4) Family (15) Friends (8) Other (9)
5 out of 5
Having stayed here for the last 5+ years 3 times a year we still love this Hotel. The staff are professional and very friendly. The Rooms are quite elegant in their decor and the beds are the most comfortable we have experienced on our travels. For a Central City location the prices are quite reasonable, with many room prices offer's. We always enjoy our stay at the "Royale Chulan Kuala Lumpur"

Posted by , from At this time at this hotel on 4 May 2018

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4 out of 5

Great location

Hotel is 10 min walk from the Pavillion shopping mall and other landmarks. Friendly staff upgraded us to a better room on check in. Room was clean and spacious. Massive area for the buffet breakfast, good selection and quality of food. Would recommend.

Posted by , from Altrincham on 9 Dec 2017

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4 out of 5

Nice for short stay

Well presented room with good location for city centre walks, shopping and eating. Decent sized car park and a very big choice from the buffet breakfast.

Posted by , from Manchester on 21 Nov 2017

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5 out of 5

Our Favorite Hotel in Kuala Lumpur

Pros: All of the above and just the way regular guests are welcomed back.
Cons: In our case there is nothing that we lack in staying there.
Location: Location is great, as it is located just a few minutes from the hustle and bustle of the main shopping streets.
1st and foremost the hotel is in a great location, just 5 minutes walk to all the main shopping. The most important thing in our opinion is the hotels Staff Service Food and The Accommodation. [1] Staff very polite and knowledgeable. [2] Service is 2nd to none [having experienced other hotels in KL. [3] The Breakfast would satisfy most guest's as the variety is so varied. Having had other meals they would also not disappoint. [4] The Rooms are a delight. The Beds are Unbelievable Comfortable. All the above are the main reasons we visit 3 times a year!

Posted by , from Fleetwood Lancashire on 21 Aug 2017

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5 out of 5

The Royale Chulan is our Prefered Hotel

Pros: Although it is in the city it is in a quiet area.
Cons: In our humble opinion nothing.
Location: It is just a few minutes walk to the main shopping area. There is a good Craft Center literally next door with traditional Malay art things to buy.
This is a great 5 star hotel. A few reasons for this is [1] The efficient and friendly staff. [2] The very comfortable and well appointed rooms. [3] The great choice of breakfast items. [4] The 2 Pool and Gym area, with plenty sunbeds and umbrellas. Last but not least the whole clean elegance of this hotel. All the reasons above make us return there 3 times a year, we are welcomed like Friends.

Posted by , from Lancashire on 25 Feb 2017

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5 out of 5

Extremely helpful staff. Lovely stay.

Can't fault this place at all. Lovely experience. Will stay again many times.

Posted by , from London on 2 Oct 2016

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4 out of 5

i wish i can give 5 star

Pros: Room, Cleanliness, Food, Location, Design, Deco
Cons: Swimming pool please.
Location: Location not far from KLCC.
Overall the room is very nice! Very clean! All the staff are friendly and always smiling. Happy to assist me on anything. Just that i am very frustrated with the pool. The water not so clear and cloudy. And when your feet touch the floor of pool you can feel the water is highly chlorinated. Hope you guys can fixed it. Other than that it is a very good hotel. Food, deco, staff, in room service, everything "A" okay. Even the wifi is good.

Posted by , from Skudai on 5 Sep 2016

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5 out of 5

Excellent Hotel

Arrived very late ast night and was very happy to receive a room upgrade from reception staff. The hotel room we had could have fitted in 12 people wothpout a ptoblem. Breakfast is awesome, so !uch choice it is really unbelievable. When back in KL will definitely stay in the Royale Chulan. *****

Posted by on 19 Sep 2015

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4 out of 5

2 night stopover

Comfortable bed, lovely pool area, expansive breakfast.

Posted by on 2 Sep 2015

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5 out of 5

lovely hotel ideally placed

The hotel is ideally placed for any tourist visiting KL, it is a short walk to the Pavillion Shopping Centre. Pass through the centre and get access to the Purple line free GOKL bus to Central Market/Chinatown/Little India. A lovely pool and a view from it of the Petronas Towers. A 15 min walk to the towers and surrounding park. Warm friendly staff and an excellent breakfast buffet.

Posted by on 1 Sep 2015

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About the Royale Chulan Kuala Lumpur

Location No. 5 Jalan Conlay, Kuala Lumpur, 50450

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Sauna
  • Spa
  • Hot tub

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Royale Chulan Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a health club. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. A kid's pool, a nightclub, and a hot tub are also featured at the luxury Royale Chulan Kuala Lumpur. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 1 building
  • 402 guestrooms or units
  • 12 levels
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2009
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Valet parking (surcharge) , Free parking nearby


  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (59 km / 36.7 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (3.4 km / 2.1 mi)
  • Metro station: Raja Chulan Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Royale Chulan Kuala Lumpur offers 402 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and a bidet. This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Coffee maker
  • Egyptian cotton linens
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Heritage Club and Lounge – This bar only serves light fare.Happy hour is offered.

Warisan Cafe – This buffet restaurant serves breakfast, lunch and dinner.

Bunga Emas Restaurant – This theme restaurant specialises in Malaysian cuisine and serves lunch and dinner.

L'Heritage – This theme restaurant specialises in French cuisine and serves lunch and dinner. Reservations are required.

Tai Ping Chinese Cuisine – This theme restaurant specialises in Chinese cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Telaga Bunga Spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

  • Spa tub in spa
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available


Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 77 per person (approximately)
  • Valet parking fee: MYR 25.00 per day
  • Late check-out fee: MYR 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chulan
  • Chulan Kuala Lumpur
  • Kuala Lumpur Royale Chulan
  • Royale Chulan
  • Royale Chulan Hotel
  • Royale Chulan Hotel Kuala Lumpur
  • Royale Chulan Kuala Lumpur
  • The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel
  • The Royale Chulan Kuala Lumpur Hotel
  • The Royale Chulan Kuala Lumpur
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.