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4.7 out of 5

"Having stayed here for the last 5+ years 3 times a year we still love this Hotel. The staff are professional and very friendly. The Rooms are quite e ... " More

By a verified traveller on Fri 04 May 2018

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Studio Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Royale Club Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Royale Chulan Kuala Lumpur, you're just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.

  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with aromatherapy, body wraps or facials at Telaga Bunga Spa
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a gym
  • Within a 15-minute walk of Pavilion Kuala Lumpur and KLCC Park

Royale Chulan Kuala Lumpur ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royale Chulan Kuala Lumpur

Everyone (9) Couples (6)
5 out of 5

Posted by on 27 Jul 2020

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5 out of 5
Having stayed here for the last 5+ years 3 times a year we still love this Hotel. The staff are professional and very friendly. The Rooms are quite elegant in their decor and the beds are the most comfortable we have experienced on our travels. For a Central City location the prices are quite reasonable, with many room prices offer's. We always enjoy our stay at the "Royale Chulan Kuala Lumpur"

Posted by , from At this time at this hotel on 4 May 2018

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4 out of 5

Great location

Hotel is 10 min walk from the Pavillion shopping mall and other landmarks. Friendly staff upgraded us to a better room on check in. Room was clean and spacious. Massive area for the buffet breakfast, good selection and quality of food. Would recommend.

Posted by , from Altrincham on 9 Dec 2017

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4 out of 5

Nice for short stay

Well presented room with good location for city centre walks, shopping and eating. Decent sized car park and a very big choice from the buffet breakfast.

Posted by , from Manchester on 21 Nov 2017

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5 out of 5

Our Favorite Hotel in Kuala Lumpur

Pros: All of the above and just the way regular guests are welcomed back.
Cons: In our case there is nothing that we lack in staying there.
Location: Location is great, as it is located just a few minutes from the hustle and bustle of the main shopping streets.
1st and foremost the hotel is in a great location, just 5 minutes walk to all the main shopping. The most important thing in our opinion is the hotels Staff Service Food and The Accommodation. [1] Staff very polite and knowledgeable. [2] Service is 2nd to none [having experienced other hotels in KL. [3] The Breakfast would satisfy most guest's as the variety is so varied. Having had other meals they would also not disappoint. [4] The Rooms are a delight. The Beds are Unbelievable Comfortable. All the above are the main reasons we visit 3 times a year!

Posted by , from Fleetwood Lancashire on 21 Aug 2017

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5 out of 5

The Royale Chulan is our Prefered Hotel

Pros: Although it is in the city it is in a quiet area.
Cons: In our humble opinion nothing.
Location: It is just a few minutes walk to the main shopping area. There is a good Craft Center literally next door with traditional Malay art things to buy.
This is a great 5 star hotel. A few reasons for this is [1] The efficient and friendly staff. [2] The very comfortable and well appointed rooms. [3] The great choice of breakfast items. [4] The 2 Pool and Gym area, with plenty sunbeds and umbrellas. Last but not least the whole clean elegance of this hotel. All the reasons above make us return there 3 times a year, we are welcomed like Friends.

Posted by , from Lancashire on 25 Feb 2017

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5 out of 5

Extremely helpful staff. Lovely stay.

Can't fault this place at all. Lovely experience. Will stay again many times.

Posted by , from London on 2 Oct 2016

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4 out of 5

i wish i can give 5 star

Pros: Room, Cleanliness, Food, Location, Design, Deco
Cons: Swimming pool please.
Location: Location not far from KLCC.
Overall the room is very nice! Very clean! All the staff are friendly and always smiling. Happy to assist me on anything. Just that i am very frustrated with the pool. The water not so clear and cloudy. And when your feet touch the floor of pool you can feel the water is highly chlorinated. Hope you guys can fixed it. Other than that it is a very good hotel. Food, deco, staff, in room service, everything "A" okay. Even the wifi is good.

Posted by , from Skudai on 5 Sep 2016

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5 out of 5

Excellent Hotel

Arrived very late ast night and was very happy to receive a room upgrade from reception staff. The hotel room we had could have fitted in 12 people wothpout a ptoblem. Breakfast is awesome, so !uch choice it is really unbelievable. When back in KL will definitely stay in the Royale Chulan. *****

Posted by on 19 Sep 2015

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5 out of 5

Hotel mit gutem Preis- Leistungs- Verhältnis

Wie in anderen Bewertungen beschrieben, ist das vielseitige Frühstücksbuffet hervorzuheben. Die Zimmer sind geräumig, das Bad ist geschmackvoll ausgestattet, Trinkwasser in Flaschen (wie in anderen Hotels dieser Kategorie auch) kostenlos auf dem Zimmer. Der Pool ist nichts Besonderes, reicht zum Abkühlen. Während unseres Aufenthalts war er durch viele tobende Kinder allerdings keine Oase der Ruhe. Schade trotzdem, dass er schon 20:00 Uhr schließt. In KL wird überall gebaut, so gibt es auch Baustellen rund um das Hotel, die aber nicht stören. Unser Zimmer (4. Etage mit Blick auf den Pool) war absolut ruhig. Man sollte unbedingt mal in die oberste Etage fahren. Dort hat man von einem Balkon aus einen phantastischen Blick über einen Teil der Stadt. Das Hotel liegt im modernen Einkaus- und Geschäftszentrum Kuala Lumpurs, 5 min entfernt zu Fuß liegt das Einkaufzentrum Pavilion mit vielen Designerläden und Food Court. Geschmackssache. Eine Monorailstation ist ebenfalls in der Nähe. Der Transfer zum Flughafen dauert ca. 45 min je nach Verkehrslage und kostet 33,50 €. Empfehlen können wir eine Hop-On Hop-Off Tour. Man bekommt einen guten Überblick über die wichtigsten Punkte der Stadt.

Posted by on 27 Jul 2016

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About the Royale Chulan Kuala Lumpur

Location No. 5 Jalan Conlay, Kuala Lumpur, 50450

Property Features

Royale Chulan Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the pool bar. WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. A children's pool, a hot tub, and spa services are also featured at the luxury Royale Chulan Kuala Lumpur. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 1 building
  • 402 guestrooms or units
  • 12 levels
  • Built in 2009
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Beauty salon
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (3.4 km / 2.1 mi)
  • Metro station: Conlay MRT Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Royale Chulan Kuala Lumpur offers 402 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Royale Chulan Kuala Lumpur has a restaurant on site.

Warisan Cafe – This buffet restaurant serves breakfast, lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Spa Services

Telaga Bunga Spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Spa tub in spa
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 77 per person
  • Covered self-parking fee: MYR 5.00 per day
  • Valet parking fee: MYR 25.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: MYR 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chulan
  • Chulan Kuala Lumpur
  • Kuala Lumpur Royale Chulan
  • Royale Chulan
  • Royale Chulan Hotel
  • Royale Chulan Hotel Kuala Lumpur
  • Royale Chulan Kuala Lumpur
  • The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel
  • The Royale Chulan Kuala Lumpur Hotel
  • The Royale Chulan Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel
  • Royale Chulan Kuala Lumpur Kuala Lumpur
  • Royale Chulan Kuala Lumpur Hotel Kuala Lumpur
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.