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4.8 out of 5

"Lovely views from club room and the staff excellent. Rooms very spacious. Spa and the pool facilities were wonderful. " More

By a verified traveller on Wed 15 Feb 2017

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Club Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Non Smoking, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Sheraton Imperial Kuala Lumpur Hotel. During your stay, you're just a quick walk from Maju Junction Mall. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This 5-star hotel has 398 rooms over 38 floors. All rooms offer free WiFi and deep-soaking baths.

  • Air-conditioned rooms with deep-soaking baths, 24-hour room service and Smart TVs
  • Free WiFi
  • Enjoy international cuisine while dining at Essence
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with massages or manicures and pedicures at Mandara Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre, a steam room and a sauna
  • Guests really like the accommodation for the overall comfort, spaciousness and cleanliness
  • Within a 15-minute walk of SOGO and Masjid India

Sheraton Imperial Kuala Lumpur Hotel ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Imperial Kuala Lumpur Hotel

Everyone (3)
5 out of 5

Lovely hotel right in the centre of everything.

Lovely views from club room and the staff excellent. Rooms very spacious. Spa and the pool facilities were wonderful.

Posted by , from West Bromwich. U.K. on 15 Feb 2017

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5 out of 5

Overall really satisfied with staff fair price!!

Pros: Room,dining and swimming area was really clean the spa was great service excellent really helpful
Cons: The Sheraton club on the 38 floor can be improved more with more varieties of food around the the tea time
Location: Spa in house was superb Arab street very nice food and nice shopping centre

Posted by , from m on 6 Nov 2016

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4 out of 5
super leckeres Frühstücksbuffet mit allem was man sich nur wünschen kann! Die Türsteher sind etwas speziell, ich fragte nach der Hop on Hop off Busstation und der Türsteher hat mich weit weg vom Hotel geschickt, dort fuhr gar kein Bus an diesem Tag, vis a vis vom Hotel war die richtige Busstation.

Posted by on 15 Aug 2019

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5 out of 5

True 5* hotel

Very good hotel, true 5 star hotel. Good location, monorail stadion less than 100m from hotel. Club arpea spacious, good service. Spacious Club-room, well kept and cleaned during our stay there. Can hometalo recommend to everyone.

Posted by , from Finland on 9 Feb 2018

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About the Sheraton Imperial Kuala Lumpur Hotel

Location Jalan Sultan Ismail, Kuala Lumpur, 50250

Renovations + Closures

This property is closed from 1 July 2021 to 30 September 2021 (dates subject to change).

Property Features

Sheraton Imperial Kuala Lumpur Hotel offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and a limo/town car service are available. Event space at this hotel measures 17652 square feet (1640 square metres) and includes conference rooms. A 24-hour fitness centre, a sauna, and tour or ticket assistance are also featured at the luxury Sheraton Imperial Kuala Lumpur Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 398 guestrooms or units
  • 38 levels
  • 3 dining venues
  • 17652 sq ft of conference space
  • 1640 sq. m of conference space
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kuala Lumpur International Airport (KUL) (71.8 km / 44.6 mi)
  • Train station: Kuala Lumpur Sultan Ismail Station (1.2 km / 0.7 mi)
  • Metro station: Medan Tuanku Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Imperial Kuala Lumpur Hotel offers 398 forms of accommodation which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down comforters. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Hypo-allergenic bedding
  • Down blanket
  • Separate bath and shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

Essence – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

Celestial Court – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open selected days.

Villa Danieli – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Pavilions Lounge – This lobby lounge serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Essence Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara Spa. Services include massages and manicures and pedicures. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Manicures and pedicures
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 93.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Sheraton Imperial Kuala Lumpur Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MYR 48.00 and MYR 84.00 per person (approximately)
  • Valet parking fee: MYR 29.00 per day
  • Rollaway bed fee: MYR 93.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kuala Lumpur Sheraton
  • Hotel Sheraton Imperial Kuala Lumpur
  • Imperial Sheraton Kuala Lumpur
  • Kuala Lumpur Hotel Sheraton
  • Kuala Lumpur Sheraton Hotel
  • Kuala Lumpur Sheraton Imperial
  • Sheraton Hotel Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel
  • Sheraton Kuala Lumpur Hotel
  • Sheraton Imperial Hotel
  • Sheraton Imperial
  • Sheraton Kuala Lumpur
  • Kuala Lumpur Sheraton
  • Sheraton Imperial Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel Hotel
  • Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.