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4.7 out of 5

"Very happy with our stay in a club suite. Would definitely stay again " More

By a verified traveller on Sun 13 Jan 2019

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Sunway Putra Hotel, Kuala Lumpur. During your stay, you'll be connected to the convention centre and just a quick walk from Putra World Trade Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This 5-star hotel has 650 rooms over 33 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and electric kettles
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Coffee House
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre and a steam room
  • Guests speak favourably about the helpful staff and the breakfast
  • Steps from Putra World Trade Centre and Sunway Putra Mall

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£38* Per night/room 8 Aug - 9 Aug

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sunway Putra Hotel, Kuala Lumpur ratings based on 7 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sunway Putra Hotel, Kuala Lumpur

Everyone (7)
5 out of 5
Very happy with our stay in a club suite. Would definitely stay again

Posted by , from London on 13 Jan 2019

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Comment from Hotel Management

14 Jan 2019 by GM

Thank you for staying with us. We are delighted to note that overall we exceeded your expectations in all areas. We look forward to your return visits. Thank you.

5 out of 5
Stayed in club suite for 2 nights. Large clean room. Great hotel and good staff. Would definitely stay again. 5 star

Posted by on 13 Jan 2019

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Comment from Hotel Management

14 Jan 2019 by GM

Thank you for staying with us recently. We appreciate your feedback and we look forward to your return visits. Thank you.

5 out of 5
Great stay at the Sunway Putra - now our favourite hotel in KL. The hotel staff helped chase up our missing bags from the airline. They were really helpful and made a stressful time less bad. The room was very good - although sadly we had a room with just a small window. It did not bother us much but it would have been nice to have a bit of a larger view. Breakfast was fine with lots of choices but very, very busy. You need to be mentally prepared unfortunately to see guests waste large amounts of food. These people really should be made to pay for the wastage.

Posted by on 3 Jan 2019

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Comment from Hotel Management

4 Jan 2019 by GM

Thank you for staying with us. We are thrilled to note that our staff were able to assist you in regards to your missing bag. It was a pleasure to have been of service to you and we certainly look forward to welcoming you back to the hotel in the near future. Thank you.

5 out of 5

excellent experience

Cons: the food which is concerning more on local
I went to Malaysia for 2 weeks visit , I booked in Seri Pacific hotel which is oboist to this hotel according to dis satisfaction I went to this hotel and extremely attracted from the first look, I just let my room there and shift here and extremely happy except with the buffet food type which is more localized.

Posted by on 13 Jul 2016

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5 out of 5
Als wiederkehrender Gast sofort von der Lounge Mitarbeiter erkannt. Herzlicher Empfang und Service während des gesamten Aufenthalts.

Posted by on 8 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by GM

Dear Guest, Salam Sejahtera. It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you. Kind regards, Michael Monks General Manager

4 out of 5

Posted by on 6 Oct 2019

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Comment from Hotel Management

8 Oct 2019 by GM

Dear Guest, Salam Sejahtera. It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel. Thank you. Kind regards, Michael Monks General Manager

4 out of 5

Posted by on 2 May 2019

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Comment from Hotel Management

6 May 2019 by GM

Thank you for choosing to stay with us recently. We appreciate your feedback and we look forward to your return visits. Thank you.

About the Sunway Putra Hotel, Kuala Lumpur

Location 100 Jalan Putra, Kuala Lumpur, 50350

Renovations + Closures

The following facilities will be closed from 16 June 2020 to 31 August 2020 (dates subject to change):

  • Bar/Lounge
  • Swimming pool

Property Features

Sunway Putra Hotel, Kuala Lumpur offers its guests an outdoor pool, a kids' pool, a steam room, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Sunway Putra Hotel, Kuala Lumpur. Self parking is free. This 5-star Kuala Lumpur hotel is smoke free.

  • 650 guestrooms or units
  • 33 levels
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (61.1 km / 37.9 mi)
  • Train station: Kuala Lumpur Titiwangsa Station (2.2 km / 1.4 mi)
  • Metro station: Putra KTM Komuter Station (0.4 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Sunway Putra Hotel, Kuala Lumpur offers 650 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Electric kettle
  • Pillow options
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

Coffee House – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Atrium Lounge – This bar only serves light fare. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 127.2 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sunway Putra Hotel, Kuala Lumpur

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a security system. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 200.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 58 per person (approximately)
  • Rollaway bed fee: MYR 127.2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Putra Sunway
  • Hotel Sunway
  • Hotel Sunway Putra
  • Putra Hotel
  • Putra Sunway
  • Putra Sunway Hotel
  • Sunway Hotel
  • Sunway Hotel Putra
  • Sunway Putra
  • Sunway Putra Hotel
  • Legend Hotel Kuala Lumpur
  • Legend Kuala Lumpur
  • Sunway Putra Hotel Kuala Lumpur
  • Sunway Putra Kuala Lumpur
  • Sunway Putra Hotel
  • Sunway Putra Hotel, Kuala Lumpur Hotel
  • Sunway Putra Hotel, Kuala Lumpur Kuala Lumpur
  • Sunway Putra Hotel, Kuala Lumpur Hotel Kuala Lumpur

You should know

  • Pool access available from 8:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.