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5.0 out of 5

"hotel lived up to expectations.Facilities were very good and the staff helpful and friendly. Chefs were especially helpful in providing specially prep ... " More

By Top Tenor on Thu 09 Oct 2014

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Family Terrace

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sunway Grand Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Aquaventure Terrace

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Bedroom, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Sunway Resort's good location. During your stay, you're just a quick walk from Sunway Pyramid Mall. Features include free WiFi in public areas, plus 3 restaurants and an outdoor pool. This 4.5-star resort has 460 rooms over 21 floors. All rooms offer free wired Internet and designer toiletries.

  • Air-conditioned rooms with 24-hour room service, phones and free bottled water
  • Free WiFi and wired Internet in some public areas
  • Enjoy international cuisine while dining at The Resort Café
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the proximity to shopping and the helpful staff
  • 8 mi (13 km) from Bukit Jalil National Stadium and 8.3 mi (13.3 km) from Mid Valley Mega Mall
  • Airport shuttle service available for a fee

Sunway Resort ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sunway Resort

Everyone (1) Family (2)
5 out of 5

great family holiday

hotel lived up to expectations.Facilities were very good and the staff helpful and friendly. Chefs were especially helpful in providing specially prepared food for one of the children who has a gluten problem.Only downside was drinks especially wine were expensive.

Posted by on 9 Oct 2014

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5 out of 5

Fantastic hotel right

We enjoyed a thing in this hotel, which contains a lot of activities there is the swimming pool of the most gorgeous and breakfast which up to satisfy even your dinner and there is a water park that will not forget the memory of the young children enjoy it very much

Posted by on 31 Aug 2014

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5 out of 5

hotel top ds le parc

excellent hotel ds le parc d'attraction sunway.chambres confortables

Posted by on 2 Feb 2017

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Renovations + Closures

This property is closed from 1 May 2020 to 14 August 2021 (dates subject to change).

Property Features

Sunway Resort offers its guests an outdoor pool, a fitness centre, and a kids' pool. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a limo/town car service. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Sunway Resort. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. A complete renovation of Sunway Resort was completed in December 2020. This 4.5-star Petaling Jaya resort is smoke free.

  • 460 guestrooms or units
  • 21 levels
  • 3 dining venues
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • On-site shopping
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kuala Lumpur International Airport (KUL) (50.3 km / 31.3 mi)
  • Train station: Kuala Lumpur Setia Jaya KTM Komuter Station (3.4 km / 2.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sunway Resort offers 460 forms of air-conditioned accommodation which are accessible via exterior corridors, and features a safe and free newspapers. Guests can surf the web using complimentary wired Internet access. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

The Resort Caf̩ РThis restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Reservations are required.

Fuzion – On-site restaurant. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after noon, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Sunway Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The credit card shown at check-in must be the same card used to book the reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Please note, some room types at this property are not available when booking a stay with children.
  • Individually wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 76.95 for adults and MYR 36.50 for children (approximately)
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self-parking fee: MYR 12 per night (in/out privileges)
  • Valet parking fee: MYR 22 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sunway Petaling Jaya
  • Sunway Hotel Petaling Jaya
  • Sunway Resort Hotel Petaling Jaya
  • Sunway Resort Hotel And Spa
  • Sunway Resort Hotel
  • Sunway Resort Hotel Spa
  • Sunway Hotel Petaling Jaya
  • Sunway Resort Petaling Jaya
  • Sunway Resort Resort
  • Sunway Resort Hotel Spa
  • Sunway Resort Petaling Jaya
  • Sunway Resort Resort Petaling Jaya

You should know

  • Sunway Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • The seasonal pool will open in January and close in December.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.