"Too many insects. In one night I got 5 mosquito bites. Because the staff didn't clean properly and left patio window open. " More
21 Nov 2022 by SHBB ADMIN
Warm greetings from Swiss Garden Hotel Bukit Bintang, KL! Thank you for taking the time to share your rating. We really appreciate your honest review and we hope to welcome you back to our hotel in the near future.
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the pool bar. Public spaces have free WiFi. Business amenities include a business centre and 8 meeting rooms. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Swiss-Garden Hotel Bukit Bintang Kuala Lumpur. Parking is available for a fee. A complete renovation of Swiss-Garden Hotel Bukit Bintang Kuala Lumpur was completed in August 2019. Smoking is allowed in designated areas at this Art Deco Kuala Lumpur hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur offers 325 accommodations with minibars and a safe. 40-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Garden Terrace – On-site restaurant.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
