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4.6 out of 5

"Excellent location. Friendly and service minded staff. " More

By a verified traveller on Tue 11 Feb 2020

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Hotel Description

Our customers tell us they can't get enough of The Kuala Lumpur Journal's great location. During your stay, you're just a quick walk from Pavilion Kuala Lumpur. Features include free WiFi in public areas and free self-parking, plus 2 restaurants. Built in 2015, this 4-star hotel has 117 rooms over 11 floors. Enjoy your stay with amenities like free WiFi and a free stocked minibar in each room.

  • Air-conditioned rooms with free minibar items, plasma TVs and room service (during limited hours)
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Kedai Kopi Journal
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the beds and the location
  • Within a 15-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square

Superior Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Triple Room (1 queen and 1 single)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Kuala Lumpur Journal ratings based on 7 verified reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Kuala Lumpur Journal

Everyone (4) Couples (2) Family (1)
5 out of 5
Excellent location. Friendly and service minded staff.

Posted by , from Vasa, FIN on 11 Feb 2020

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Comment from Hotel Management

12 Feb 2020 by GSM

Thank you for taking the time to write this review. We are pleased to know that you enjoyed your stay and we hope to welcome you back again soon!

5 out of 5

Posted by on 4 May 2019

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Comment from Hotel Management

9 May 2019 by FOM

Thank you for 5/5 score, we look forward to welcome you back to the hotel some day.

5 out of 5
The staff was just fantastic. They made us feel welcome and always friendly. The location is right in the middle of Bukit Bintang and within 10 minutes walking distance to the Pavillion and Jalan Alor. Money changers and banks are next to it’s doorsteps.

Posted by , from Biel,Switzerland on 14 Feb 2019

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3 out of 5
I stayed for 3 nights. The staff were uninformative (I didn't realise my room rate included breakfast as they didn't specify and didn't tell me where to find it). Facilites were out of use during the whole duration. There was mould in my bathroom and towels stained and frayed at edges and the walls were thin, meaning I could hear everything in the rooms next to me and down the corridor.

Posted by on 24 Apr 2018

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Comment from Hotel Management

4 May 2018 by The KL Journal

Hi K, Thank you, we appreciate your honest feedback. We apologize for the less than satisfactory experience at The KL Journal. Your review has been noted by the management, and we will work on rectifying these matters.

4 out of 5

Posted by on 4 May 2019

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Comment from Hotel Management

9 May 2019 by FOM

Thank you for sharing your 4/5 score, We look forward to welcome you back to the hotel soon. Thank you

5 out of 5

Kompakti hotelli ja hyvä sijainti

Pros: Hyvä aamiainen ja erityisen hyvä sijainti.
Location: Metro ja Pavilion ostoskeskus muutaman sadan metrin päässä.
Kaupunkihotellissa sijati on tärkeä, tässä se on hyvä.

Posted by on 24 Mar 2018

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5 out of 5

Quite new and cool hotel in a good place.

Pros: Freshness and the location.
Location: Good bars and restaurants within walking distance.
Hotel seems to be quite new. Places were clean and everything worked well. Staff was very nice. Bar and grill in the first floor was nice. Chill to sit outside on the terrace before heading out into the night.

Posted by , from Helsinki on 12 Jul 2017

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Property Features

The Kuala Lumpur Journal offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, tour or ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly The Kuala Lumpur Journal. Self parking is free. This 4-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 3 conference rooms
  • Built in 2015
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (58.7 km / 36.5 mi)
  • Train station: Kuala Lumpur Masjid Jamek Station (2.3 km / 1.4 mi)
  • Metro station: Bukit Bintang Station (0.4 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

The Kuala Lumpur Journal offers 117 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. Beds feature premium bedding. 42-inch Plasma televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Kedai Kopi Journal – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

The Terrace & Bar – This bistro specialises in international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 175.0 per night.

Pet Policy

  • Pets and service animals are not allowed at The Kuala Lumpur Journal

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation.

  • One child stays free
  • Debit cards not accepted
  • UnionPay
  • No pets or service animals allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 300.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 40 for adults and MYR 20 for children (approximately)
  • Rollaway bed fee: MYR 175.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kuala Lumpur Journal Hotel
  • Kuala Lumpur Journal
  • The Kuala Lumpur Journal Hotel
  • The Kuala Lumpur Journal Kuala Lumpur
  • The Kuala Lumpur Journal Hotel Kuala Lumpur

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.