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4.6 out of 5

"Excellent location. Friendly and service minded staff. " More

By a verified traveller on Tue 11 Feb 2020

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Superior Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Triple Room (1 queen and 1 single)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of The Kuala Lumpur Journal's great location. During your stay, you're just a quick walk from Changkat Bukit Bintang. Features include free WiFi in public areas, plus 2 restaurants and an outdoor pool. Built in 2015, this 4-star hotel has 117 rooms over 11 floors. Enjoy your stay with amenities like free WiFi and a plasma TV in each room.

  • Air-conditioned rooms with plasma TVs, minibars and room service
  • Free WiFi
  • Enjoy international cuisine while dining at Kedai Kopi Journal
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the location and the proximity to public transport
  • Within a 15-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square

The Kuala Lumpur Journal ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Kuala Lumpur Journal

Everyone (4) Couples (2) Family (1)
5 out of 5
Excellent location. Friendly and service minded staff.

Posted by , from Vasa, FIN on 11 Feb 2020

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Comment from Hotel Management

12 Feb 2020 by GSM

Thank you for taking the time to write this review. We are pleased to know that you enjoyed your stay and we hope to welcome you back again soon!

5 out of 5

Posted by on 4 May 2019

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Comment from Hotel Management

9 May 2019 by FOM

Thank you for 5/5 score, we look forward to welcome you back to the hotel some day.

5 out of 5
The staff was just fantastic. They made us feel welcome and always friendly. The location is right in the middle of Bukit Bintang and within 10 minutes walking distance to the Pavillion and Jalan Alor. Money changers and banks are next to it’s doorsteps.

Posted by , from Biel,Switzerland on 14 Feb 2019

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3 out of 5
I stayed for 3 nights. The staff were uninformative (I didn't realise my room rate included breakfast as they didn't specify and didn't tell me where to find it). Facilites were out of use during the whole duration. There was mould in my bathroom and towels stained and frayed at edges and the walls were thin, meaning I could hear everything in the rooms next to me and down the corridor.

Posted by on 24 Apr 2018

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Comment from Hotel Management

4 May 2018 by The KL Journal

Hi K, Thank you, we appreciate your honest feedback. We apologize for the less than satisfactory experience at The KL Journal. Your review has been noted by the management, and we will work on rectifying these matters.

4 out of 5

Posted by on 4 May 2019

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Comment from Hotel Management

9 May 2019 by FOM

Thank you for sharing your 4/5 score, We look forward to welcome you back to the hotel soon. Thank you

5 out of 5

Kompakti hotelli ja hyvä sijainti

Pros: Hyvä aamiainen ja erityisen hyvä sijainti.
Location: Metro ja Pavilion ostoskeskus muutaman sadan metrin päässä.
Kaupunkihotellissa sijati on tärkeä, tässä se on hyvä.

Posted by on 24 Mar 2018

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5 out of 5

Quite new and cool hotel in a good place.

Pros: Freshness and the location.
Location: Good bars and restaurants within walking distance.
Hotel seems to be quite new. Places were clean and everything worked well. Staff was very nice. Bar and grill in the first floor was nice. Chill to sit outside on the terrace before heading out into the night.

Posted by , from Helsinki on 12 Jul 2017

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Property Features

The Kuala Lumpur Journal offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, tour or ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly The Kuala Lumpur Journal. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Kuala Lumpur hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 3 conference rooms
  • Built in 2015
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (2 km / 1.3 mi)
  • Metro station: Raja Chulan Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Kuala Lumpur Journal offers 117 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. 42-inch Plasma televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Kedai Kopi Journal – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

The Terrace & Bar – This bistro specialises in international cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 175.0 per night.

Pet Policy

  • Pets and service animals are not allowed at The Kuala Lumpur Journal

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, JCB International and Union Pay; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 300.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 40 for adults and MYR 20 for children (approximately)
  • Covered self-parking fee: MYR 10 per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 175.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kuala Lumpur Journal Hotel
  • Kuala Lumpur Journal
  • The Kuala Lumpur Journal Hotel
  • The Kuala Lumpur Journal Kuala Lumpur
  • The Kuala Lumpur Journal Hotel Kuala Lumpur

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.