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5.0 out of 5

"Only downside is the air conditioning isn’t very good and the room is very warm apart from that it’s amazing. " More

By a verified traveller on Sat 15 Feb 2020

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Grand Twin Room with Minibar

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Corner Studio with Minibar

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Twin Room with Minibar

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand King Room with Minibar

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Room with Minibar

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The RuMa Hotel and Residences. During your stay, you're just a quick walk from Kuala Lumpur Convention Centre. Free WiFi in public areas, free self-parking and a free manager's reception are available. This 5-star hotel has 253 rooms over 12 floors. All rooms offer free WiFi and deep-soaking baths.

  • Air-conditioned rooms with free minibar items, deep-soaking bathtubs and Smart TVs
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at ATAS
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour health club
  • Guests speak favourably about the location and the value of their stay
  • Just a 4-minute walk from Kuala Lumpur Convention Centre and 8 minutes on foot from Pavilion Kuala Lumpur

The RuMa Hotel and Residences ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The RuMa Hotel and Residences

Everyone (2) Couples (2)
5 out of 5
Only downside is the air conditioning isn’t very good and the room is very warm apart from that it’s amazing.

Posted by on 15 Feb 2020

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Comment from Hotel Management

18 Feb 2020 by Guido Farina, General Manager

Dear esteemed guest, Thank you very much for sharing this review with us. Great to know that you had a great stay with us and we’ll be sure to have someone look into the air conditioning right away. Hope that you’ll consider us again and until next time, have a wonderful day ahead.

5 out of 5
Staff frendly and polite. Always ready to assist with your request. Would recommend this hotel.

Posted by on 18 Jan 2020

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Comment from Hotel Management

20 Jan 2020 by Guido Farina, General Manager

Dear esteemed guest, Thank you for such a wonderful comment. We’re appreciative of your great acknowledgement of our associates, they are truly the gems of this hotel. We cannot wait to have you back soon and until then, take care and have a pleasant day ahead.

5 out of 5
Vom ersten Schritt ins Hotel bis zum Verlassen, war die Betreuung 1A. Der ausgeprägt gute Geschmak fü Details begleitet einem immer.

Posted by on 7 Feb 2020

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Comment from Hotel Management

10 Feb 2020 by Guido Farina, General Manager

Dear esteemed guest, Thank you so much for the wonderful comments shared, we’re definitely glad to hear that you enjoyed your stay and we look forward to welcoming you back again soon. Take care and have a great week ahead.

5 out of 5

Posted by on 11 Dec 2019

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Comment from Hotel Management

12 Dec 2019 by Guido Farina, General Manager

Dear esteemed guest, Thank you for dropping us a quick review on ebookers! We're glad you've enjoyed your stay and hope to see you again soon!

About the The RuMa Hotel and Residences

Location 7 Jalan Kia Peng, Kuala Lumpur, 50450

Renovations + Closures

This property is closed from 10 February 2021 to 18 February 2021 (dates subject to change).

Property Features

The RuMa Hotel and Residences offers its guests an outdoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi. Event space at this hotel measures 1884 square feet (175 square metres) and includes conference rooms. Spa services, a library, and a terrace are also featured at the luxury The RuMa Hotel and Residences. Free self parking is available. This 5-star Kuala Lumpur hotel is smoke free.

  • 253 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • 1884 sq ft of conference space
  • 175 sq. m of conference space
  • Dining venue
  • Bar by the pool
  • Manager's reception (free)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Kuala Lumpur Masjid Jamek Station (3.4 km / 2.1 mi)
  • Metro station: Raja Chulan Station (0.7 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

The RuMa Hotel and Residences offers 253 forms of air-conditioned accommodation with free minibar items and a safe. 42-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Deep-soaking bath
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

ATAS – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 12:30 AM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

In order to enjoy your 24-hour check-in and check-out benefit, please provide us with your estimated time of arrival (ETA) and estimated time of departure (ETD) along with your flight details (if applicable) prior to your arrival at the hotel.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 8:00 PM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MYR 120 for adults and MYR 98 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RuMa Hotel Kuala Lumpur
  • RuMa Hotel
  • RuMa Kuala Lumpur
  • The Ruma And Residences
  • The RuMa Hotel and Residences Hotel
  • The RuMa Hotel and Residences Kuala Lumpur
  • The RuMa Hotel and Residences Hotel Kuala Lumpur

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.