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4.0 out of 5

"This hotel has everything you need and is well looked after but the bathrooms are in serious need of updating " More

By a verified traveller on Mon 20 Feb 2017

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Standard Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£28* Per night/room 17 Jan - 18 Jan

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Family Room (Triple)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin ((Newly refurbished Shower/ Bathroom area and new carpet flooring)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Quadruple Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

The spacious rooms at Hotel Grand Continental Kuala Terengganu get good marks from our customers. During your stay, you're just a quick walk from Istana Maziah. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This 3-star hotel has 190 rooms. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and rainfall showerheads
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a restaurant and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • Within a 10-minute walk of Kampung Cina and Pasar Payang

Hotel Grand Continental Kuala Terengganu ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Grand Continental Kuala Terengganu

Everyone (1)
4 out of 5

Shame about the bathroom

This hotel has everything you need and is well looked after but the bathrooms are in serious need of updating

Posted by on 20 Feb 2017

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hotel Grand Continental Kuala Terengganu offers its guests an outdoor pool, a fitness centre, and a kids' pool. There's a restaurant on site, as well as a coffee shop/café. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6599 square feet (613 square metres) and includes conference centres. The business-friendly Hotel Grand Continental Kuala Terengganu also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Kuala Terengganu hotel.

  • 1 building
  • 190 guestrooms or units
  • 6599 sq ft of conference space
  • 613 sq. m of conference space
  • Dining venue
  • Coffee shop
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Kuala Terengganu (TGG-Sultan Mahmood) (14.3 km / 8.9 mi)
  • Parking: Free self parking

Room Amenities

Hotel Grand Continental Kuala Terengganu offers 190 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Kuala Terengganu hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Hotel Grand Continental Kuala Terengganu has a restaurant serving lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

If you are planning to arrive after 5:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Grand Continental Kuala Terengganu

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards

Safety features at this property include carbon monoxide detector, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards. For guests' safety, the property includes carbon monoxide detector, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows the sanitisation practices of the Safe & Clean (Malaysia) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 30.00 for adults and MYR 18.00 for children (approximately)
  • Early check-in fee: MYR 100.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Continental
  • Grand Continental Kuala
  • Hotel Grand Continental
  • Hotel Grand Continental Kuala
  • Hotel Grand Continental Kuala Terengganu
  • Grand Continental Kuala Terengganu
  • Continental Kuala Terengganu
  • Hotel Grand Continental Kuala Terengganu Hotel
  • Hotel Grand Continental Kuala Terengganu Kuala Terengganu
  • Hotel Grand Continental Kuala Terengganu Hotel Kuala Terengganu

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel Grand Continental Kuala Terengganu.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.