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"You pay a lot but get a windowless room a la tune hotel. Ok for one night though. It was clean, though we found 2 cockroaches in the toilet. Good loca ... " More

By a verified traveller on Tue 09 Jan 2018

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Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max
£18* Per night/room 26 May - 27 May

Premium King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Family

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

The shopping around J Suites Hotel gets good marks from our customers. During your stay, you're just a quick walk from Kampung Cina. Enjoy features like dry cleaning service. Built in 2014, this 3-star hotel has 117 rooms over 3 floors. Free WiFi and Tempur-Pedic beds are available in all rooms.

  • Air-conditioned rooms with Tempur-Pedic beds, LED TVs and premium bedding
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the helpful staff and the proximity to shopping
  • Just a 4-minute walk from Kampung Cina and 11 minutes on foot from Pasar Payang

J Suites Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for J Suites Hotel

Everyone (1)
3 out of 5

Windowless room, good location

You pay a lot but get a windowless room a la tune hotel. Ok for one night though. It was clean, though we found 2 cockroaches in the toilet. Good location - within walking distance to waterfront and pasar payang. However, for a little bit more, you can get hotel at the waterfront e.g seri malaysia, felda etc. Check in and check out process are fast, you need to pay rm100 deposit, refunded after stay. Free parking at tge back or in the basement although it looks a little dodgy. Clotges hanger - you call and ask for them. Surau are available in level 2.

Posted by , from malaysia on 9 Jan 2018

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Property Features

J Suites Hotel offers its guests tour or ticket assistance, multilingual staff, and complimentary newspapers in the lobby. The business-friendly J Suites Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. The front desk is open around the clock. This Art Deco Kuala Terengganu hotel is smoke free.

  • 117 guestrooms or units
  • 3 levels
  • Built in 2014
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Kuala Terengganu (TGG-Sultan Mahmood) (13.6 km / 8.4 mi)

Room Amenities

J Suites Hotel offers 117 forms of air-conditioned accommodation with complimentary bottles of water and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. This Kuala Terengganu hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Tempur-Pedic beds
  • LED television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at J Suites Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards, debit cards and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

  • One child stays free
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Cash Deposit Required
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MYR 70 (subject to availability)
  • Late check-out fee: MYR 70.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • J Suites Hotel Kuala Terengganu
  • J Suites Kuala Terengganu
  • J Suites Hotel Hotel
  • J Suites Hotel Kuala Terengganu
  • J Suites Hotel Hotel Kuala Terengganu

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.