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Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£50* Per night/room 29 May - 30 May

Deluxe Room 2 Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the comfortable beds at Balai Serama Guesthouse. During your stay, you're just a quick walk from Taman Negara National Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This 3-star hotel has 9 rooms. Free WiFi and hobs are available in all rooms.

  • Air-conditioned accommodations with hobs, coffee makers and down duvets
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy Malaysian cuisine and garden views while dining at Balai Serama Guesthouse
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the helpful staff and the location
  • 9 minutes by car from Taman Negara Tourist Information Center
  • Free local-area shuttle service

Property Features

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. A free area shuttle within 4 km is available. A terrace, tour or ticket assistance, and a garden are also featured at the business-friendly Balai Serama Guesthouse. Free self parking is available. This 3-star Kuala Tahan hotel is smoke free.

  • 9 guestrooms or units
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 4 km
  • Parking: Free self parking

Room Amenities

Balai Serama Guesthouse offers 9 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature down comforters. This Kuala Tahan hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include a shower and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Hob
  • Coffee maker
  • Down blanket
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.

Balai Serama Guesthouse – Overlooking the garden, this restaurant specialises in Malaysian cuisine and serves breakfast and dinner.

A hosted evening meal is available for a surcharge daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. The host will greet guests on arrival.

This property does not have a front desk. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Balai Serama Guesthouse

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts cash. For guests' safety, the property includes a fire extinguisher in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

  • One child stays free
  • Property does not offer on-site COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: MYR 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Balai Serama Guesthouse Hotel Kuala Tahan
  • Balai Serama Guesthouse Hotel
  • Balai Serama Guesthouse Kuala Tahan
  • Balai Serama Guesthouse Hotel
  • Balai Serama Guesthouse Kuala Tahan
  • Balai Serama Guesthouse Hotel Kuala Tahan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.