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4.0 out of 5

"The location and the staff in the Regency Lounge couldn’t do enough for us " More

By a verified traveller on Thu 28 Nov 2019

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Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£75* Per night/room 26 Jun - 27 Jun

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Hyatt Regency Kuantan Resort's beach location. During your stay, you're just a quick walk from Teluk Cempedak Beach. Free WiFi in public areas, free self-parking and 2 outdoor pools are available. Built in 1979, this 5-star resort has 301 rooms over 6 floors. Each room includes amenities such as free WiFi and a free stocked minibar.

  • Air-conditioned accommodations with free minibar items, 24-hour room service and LED TVs
  • Free WiFi
  • Free self-parking
  • Enjoy Malaysian cuisine with ocean views at Kampung Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and complimentary bicycles
  • Guests speak favourably about the location and the beach
  • Steps from Teluk Cempedak Beach and a 2-minute drive from Taman Teruntum Mini Zoo

Hyatt Regency Kuantan Resort ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt Regency Kuantan Resort

Couples (1) Family (2)
5 out of 5
The location and the staff in the Regency Lounge couldn’t do enough for us

Posted by on 28 Nov 2019

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Comment from Hotel Management

14 Jan 2020 by INN

Dear Valued Guest, Thank you for your warmed feedback. We are looking forward to welcome you and your family back to our property. Have a nice day!

3 out of 5

Hyatt, really?

Excellent location and see view but outdated hotel infrastructures (rooms, lobby, restaurants, etc.) which are quite far from Hyatt standard...

Posted by on 13 Jan 2015

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4 out of 5

Sympathisches Strandhotel

Wir verbrachten einen sehr angenehmen Aufenthalt in diesem Hotel. Die Anlage ist zwar, was die Zimmer und die Hoteleinrichtung betrifft nicht mehr ganz auf dem neuesten Stand und langsam wieder renovationswürdig, bietet gleichzeitig aber viele Annehmlichkeiten und sehr freundliches, aufmerksames Personal. Das kulinarische Angebot im sehr schönen, offenen Restaurant im lokalen Stil ist von sehr guter Qualität. Die authentische, malaiische Anlage liegt an einem sehr schönen Strand, ideal zum Erholen, wenn man sich von den vielfältigen Dschungel- und Trekking Angeboten in der fantastischen Natur ein wenig erholen will.

Posted by on 11 Jul 2013

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About the Hyatt Regency Kuantan Resort

Location Telok Chempedak, Kuantan, Pahang 25050

Renovations + Closures

The property is closed between 24 May and 7 June.

Property Features

Hyatt Regency Kuantan Resort offers its guests 2 outdoor swimming pools, outdoor tennis courts, a health club, and a children's pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A beach bar, and A poolside bar. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a limo/town car service. A nightclub, tour or ticket assistance, and an arcade/games room are also featured at the luxury Hyatt Regency Kuantan Resort. Self parking is free. A complete renovation of Hyatt Regency Kuantan Resort was completed in June 2018. Smoking is allowed in designated areas at this 5-star Kuantan resort.

  • 301 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 3 bars or lounges
  • Built in 1979
  • Nightclub
  • Towels for the beach
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Regency Kuantan Resort offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. 43-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. This Kuantan resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Stocked minibar (free)
  • Day bed
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Kampung Restaurant – Overlooking the ocean, this restaurant specialises in Malaysian cuisine and serves breakfast, lunch, dinner and light fare.

Italian Bistro – Overlooking the ocean and pool, this bistro specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.

The Deli – Overlooking the pool, this delicatessen only serves light fare. Open daily.

Coals on the Beach – This beachfront restaurant specialises in local and international cuisine and serves dinner and light fare. Open selected days.

Sampan Bar – This bar is located by the pool. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor tennis courts, a health club and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Beach volleyball on site
  • Golfing on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in.

This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 115.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hyatt Regency Kuantan Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Long-term renters welcome

Safety features at this property include a smoke detector, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • UnionPay
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 28
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Please note, some room types at this property are not available when booking a stay with children.
  • Individually wrapped food options are not available
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 55 for adults and MYR 24 for children (approximately)
  • Rollaway bed fee: MYR 115.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Kuantan
  • Hyatt Kuantan Regency
  • Hyatt Regency Kuantan
  • Hyatt Regency Kuantan Resort
  • Hyatt Regency Resort Kuantan
  • Kuantan Hyatt Regency
  • Kuantan Hyatt Resort
  • Kuantan Regency
  • Kuantan Regency Hyatt
  • Regency Kuantan
  • Hyatt Regency Kuantan Hotel Kuantan
  • Hyatt Regency Kuantan
  • Hyatt Regency Kuantan Resort Resort
  • Hyatt Regency Kuantan Resort Kuantan
  • Hyatt Regency Kuantan Resort Resort Kuantan

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.