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Hotel Description

The clean aparthotels at Sanctuary Resort get good marks from our customers. During your stay, you'll be close to Cherating Beach. You'll find features such as free self-parking, plus 2 restaurants and an outdoor pool. This 3-star aparthotel has 110 aparthotels over 5 floors. A kitchenette and a balcony are available in each apartment.

  • Each apartment offers a kitchenette, a balcony and a separate living room
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Breakfast is offered for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the helpful staff and the family-friendly amenities
  • 7 minutes by car from Cherating Beach and 6 minutes from Bukit Pintu Gerbang
  • Airport and local-area shuttle service available for a fee

Basic Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Room, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Basic Apartment, 3 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms, Partial Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Room, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 3 Bedrooms, Partial Sea View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Property Features

Sanctuary Resort offers its guests a marina, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have WiFi for a fee. You'll find a business centre on site. A kids' pool, a rooftop terrace, and tour or ticket assistance are also featured at the business-friendly Sanctuary Resort. A round-trip airport shuttle and an area shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 3-star Cherating aparthotel.

  • 110 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Number of living rooms
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: Kuantan (KUA-Sultan Haji Ahmad Shah) (43.5 km / 27 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Sanctuary Resort offers 110 forms of air-conditioned accommodation with coffee/tea makers and free toiletries. Rooms open to balconies. This accommodation offers separate living rooms. Accommodation at this 3-star aparthotel has kitchenettes with fridges, hobs, separate dining areas and kitchenware and utensils. Bathrooms include baths or showers. In-room wireless Internet access is available for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room kitchenette
  • Private balcony
  • Dining room
  • Living room
  • In-room dining (limited hours)
  • Television
  • Fridge
  • Hob
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

River View – On-site buffet restaurant.

Tropicana – This restaurant specialises in Malaysian cuisine. Guests can enjoy al fresco dining (weather permitting).

The Terrace – This café overlooks the ocean and pool.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fishing on site
  • Boat tours on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 45 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sanctuary Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals not allowed
  • Staffed front desk
  • Number of children who can stay for free – 4

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MYR 8 per night (rates may vary)
  • Fee for wireless Internet in public areas: MYR 8 per night (rates may vary)
  • Airport shuttle fee: MYR 200 per vehicle (roundtrip)
  • Kitchen/kitchenette fee: MYR 50
  • Rollaway bed fee: MYR 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sanctuary Cherating
  • Sanctuary Resort Cherating
  • Sanctuary Resort Cherating
  • Sanctuary Resort Aparthotel
  • Sanctuary Resort Aparthotel Cherating

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.