Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

Our customers tell us they enjoy The Chateau Spa & Organic Wellness Resort's good location. During your stay, you'll be within walking distance of Genting Highlands Theme Park. Free WiFi in public areas, free valet parking and a free area shuttle are available. Built in 2011, this 5-star hotel has 130 rooms over 7 floors. Free WiFi and pillowtop beds are available in all rooms.

  • Air-conditioned rooms with pillowtop beds, 24-hour room service and satellite TV
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with a poolside location, stop by La Vie, one of the property's 5 restaurants
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, body treatments or Swedish massages at La Sante
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the convenient parking and the location
  • 19.4 miles (31.2 km) from Genting Skyway and 23.9 miles (38.4 km) from Genting Highlands Theme Park
  • Free local-area shuttle service

Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£90* Per night/room 16 Nov - 17 Nov

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spa Suite with Outdoor Jacuzzi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Noble Suite King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Premier Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

93.0% of guests recommend out of 418 reviews

Excellent
Good
Average
Poor
Terrible

About the The Chateau Spa & Organic Wellness Resort

Location Km 48 Persimpangan Bertingkat, Bukit Tinggi, Pahang 28750

Property Features

The Chateau Spa & Organic Wellness Resort offers its guests a full-service spa, an outdoor pool, and a sauna. There are 5 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. A business centre and a limo/town car service are available. A fitness centre, spa services, and a terrace are also featured at the luxury The Chateau Spa & Organic Wellness Resort. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Bukit Tinggi hotel.

  • 130 guestrooms or units
  • 7 levels
  • 2 buildings
  • 5 dining venues
  • 2 coffee shops
  • Built in 2011
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Kuala Lumpur (KUL-Kuala Lumpur Intl.) (116.3 km / 72.3 mi)
  • Property shuttles: Free area shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Chateau Spa & Organic Wellness Resort offers 130 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and a bidet. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Bathrooms are shared (in-room sink)
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ceiling fan

Food & Drink

La Vie – This poolside restaurant serves breakfast, lunch and dinner. Reservations are required.

La Assiette – This fine-dining restaurant only serves dinner. Reservations are required.

Belle Vue – This café only serves brunch. Reservations are required.

Le Rouge – On-site pub. Guests can enjoy drinks at the bar.

Salon Cigar Lounge – On-site bistro.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Fitness classes on site
  • Mountain biking nearby
  • Yoga classes/instruction on site

Spa Services

La Sante has 12 treatment rooms, including rooms for couples. Services include Swedish massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Mud bath in spa
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

Check-in will be done in-room.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at The Chateau Spa & Organic Wellness Resort

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed
  • Parking height restrictions apply
  • Union Pay
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax of MYR 10 per person, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Organic Spa
  • Chateau Spa Organic
  • Chateau Spa Organic Bukit Tinggi
  • Chateau Spa Organic Hotel
  • Chateau Spa Organic Hotel Bukit Tinggi
  • The Chateau Spa & Organic Wellness Hotel Bentong District
  • The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
  • The Chateau Spa And Organic Wellness Resort
  • Chateau Spa Organic Wellness Resort Bukit Tinggi
  • Chateau Spa Organic Wellness Resort
  • Chateau Spa Organic Wellness Bukit Tinggi
  • Chateau Spa Organic Wellness
  • The Chateau Spa Organic
  • The Chateau Spa Organic Wellness Resort
  • The Chateau & Organic Wellness
  • The Chateau Spa & Organic Wellness Resort Hotel
  • The Chateau Spa & Organic Wellness Resort Bukit Tinggi
  • The Chateau Spa & Organic Wellness Resort Hotel Bukit Tinggi

You should know

  • To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
url importing https://www.ebookers.com/Kuantan-Hotels-The-Chateau-Spa-&-Organic-Wellness-Resort.h4308783-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.