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3.8 out of 5

"Visited Kuching with my wife as part of our Malaysia trip and stayed 4 nights. On arrival we were upgraded to a massive executive plus room with a sup ... " More

By a verified traveller on Tue 05 Sep 2017

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£43* Per night/room 28 Jan - 29 Jan

Suite (Sarawak)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Plus)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed (Plus)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Hilton Kuching's walkable location. During your stay, you're just a quick walk from Riverside Shopping Complex. Enjoy features like free WiFi in public areas, plus 5 restaurants and an outdoor pool. Built in 1988, this 4-star hotel has 315 rooms over 13 floors. All rooms offer LCD TVs and DVD players.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and DVD players
  • Free Wi-Fi in some public areas
  • Enjoy Chinese cuisine while dining at Toh Yuen Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the pool and the breakfast
  • Steps from Riverside Shopping Complex and Hills Shopping Mall
  • Airport shuttle service available for a fee

Hilton Kuching ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Kuching

Everyone (2) Business (1) Family (1)
5 out of 5

Perfect stay at the Hilton Kuching

Visited Kuching with my wife as part of our Malaysia trip and stayed 4 nights. On arrival we were upgraded to a massive executive plus room with a superb view of the Sarawak River and the government building.. Thank you Hilton. Room was very clean, comfortable and had everything we needed. Bed was a little hard for us, we're fans of squidgy beds, but this didn't spoil our stay. Internet was fast and covered all areas of the hotel. Staff were lovely... Friendly and efficient they made our stay even better. We went for the executive package which was excellent value and one of the best we have encountered. Food and drink quality was first class and again we had fantastic floor to ceiling views across the old part of Kuching. Pool area was clean and well maintained with lovely tropical shrubs... The pool looks a little dated but cooled us down nicely and the loungers and cushions were comfortable. We ate at the pool bar one lunchtime and again the quality of the food and service was excellent. The Hotel is perfectly placed for visiting sleepy Kuching... It seemed like everyone likes an early night here.. Suits us OK lol. The only thing that could have possibly improved our stay would be access to free soft drinks from the pool bar and mini bar during the day instead of having to get dressed and attend the executive lounge.. Now that would be just perfect. Thank you Hilton Kuching if we're back this way we will stay with you again.

Posted by , from Hull, England on 5 Sep 2017

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4 out of 5

Godd business hotel

well located hotel. Nice coffee bar. Reasonable restaurant. Helpful staff.

Posted by on 4 Apr 2016

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2 out of 5
Eine Renovierung der Zimmer ist dringend notwendig.

Posted by , from NL on 26 Jan 2019

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Comment from Hotel Management

27 Jan 2019 by Hamish Watts

Dear Hugy, Thank you for taking the time to share with us your review. Kindly be assured that your remarks have been well noted for improvements. I look forward to welcoming you back to Hilton Kuching again soon. At your service, Hamish Watts General Manager

4 out of 5

Hyvä hotelli joen rannassa, keskeisellä paikalla.

Pros: Aamupala oli monipuolinen ja maukas!
Cons: Huoneen yleisilmettä voisi hiukan raikastaa.
Location: Sijainti oikein hyvä, keskeisellä paikalla.
Viihdyimme hotellissa erinomaisesti. Huoneemme sijainti oli joelle päin, josta oli kauniit näkymät.

Posted by , from Mikkeli on 23 Nov 2017

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4 out of 5

Hyvä hotelli keskellä Kuchingia

Hotellissa on ystävällinen ja hymyilevä henkilökunta, joka koettaa olla avuksi ongelmissasi. Uima-allas on pieni ja kaipaisi erityisesti kylmää suihkua aivan altaan viereen mikä parantaisi viihtyisyyttä altaalla. Ohjeet omassa huoneessa peseytymisestä ennen altaaseen menoa yms ovat erikoisia, kun 20min lähes 40 asteen helteessä saa kaikki paikat hikisiksi. Hotellilta on helppo liikkua lähikohteisiin ja rantaraitille.

Posted by on 22 Jun 2014

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Renovations + Closures

The following facilities or services will be unavailable from October 1 2021 to December 31 2021 (dates subject to change):

  • Bar/Lounge(s)

The property will be renovating from 22 November 2021 to 28 February 2022 (completion date subject to change). The following areas are affected:

  • Lobby

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Hilton Kuching offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 9305 square feet (864 square metres) and includes conference centres. Spa services, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hilton Kuching. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Kuching hotel is smoke free.

  • 1 building
  • 315 guestrooms or units
  • 13 levels
  • 5 dining venues
  • 9305 sq ft of conference space
  • 864 sq. m of conference space
  • Built in 1988
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Fridge
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Kuching offers 315 forms of air-conditioned accommodation with DVD players and minibars. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, designer toiletries, bidets and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Bidet
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Toh Yuen Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Cafe Cino – This café serves breakfast, lunch, dinner and light fare. Open daily.

Steakhouse – This steakhouse only serves dinner. Open daily.

Waterfront Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Matang Terrace – This café serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 80.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. At check-in, guests must provide a record of full COVID-19 vaccination. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and CleanStay (Hilton) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide proof of COVID-19 vaccination
  • Property does not offer on-site COVID-19 testing
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 52 per person (approximately)
  • Fee for in-room wireless Internet: MYR 29 per day (3-device limit, rates may vary)
  • Fee for in-room wired Internet: MYR 29 (rates may vary)
  • Airport shuttle fee: MYR 79.50 per vehicle (roundtrip)
  • Self-parking fee: MYR 5.00 per day
  • Rollaway bed fee: MYR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Kuching
  • Hilton Kuching
  • Kuching Hilton
  • Hilton International Kuching
  • Hilton Kuching Hotel Kuching
  • Hilton Kuching Sarawak
  • Kuching Hilton International
  • Hilton Kuching Hotel
  • Hilton Kuching Hotel
  • Hilton Kuching Kuching
  • Hilton Kuching Hotel Kuching

You should know

  • Hilton Kuching offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.