12 Oct 2020 by Guest Relations Manager
Dear Guest, We thank you for taking the time to share your valuable feedback with us, your . We want you to know that your comfort and wellbeing is our utmost priority. We are so sorry about the situation you encountered in our hotel. As Pine Bay Holiday Resort we believe that all of the comments and requests must be evaluated as “a resource to improve our service standards”. Your comments has been evaluated in this approach . Once again, thank you for your honest review and we are looking forward to welcoming you again at The Pine Bay Holiday Resort for another memorable moments. Best Regards. Keziban Kaynar
12 Oct 2020 by Guest Relations Manager
Dear Guest, Thank you for taking a moment to share your experience at Pine Bay Holiday Resort. We are honored to read, that you liked our serves. We are delighted that we were able to fill your vacation with a vast amount of wonderful and memorable experiences. We look forward to your next visit… Kind regards. Keziban kaynar Guest Relations Manager
All-inclusive room rates at Pine Bay Holiday Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Some rates at Pine Bay Holiday Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the sandy beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Bring your whole family to Pine Bay Holiday Resort for summer fun including 3 outdoor swimming pools, the mini golf course and the free kids' club. There are 5 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 9 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts and a steam room. Smoking is allowed in designated areas at this 5-star Kusadasi resort.
Available in some public areas: Free WiFi
Pine Bay Holiday Resort offers 653 accommodations with free minibar items and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Terrace – This buffet restaurant serves breakfast, lunch and dinner.
Panaroma – This restaurant only serves dinner. Reservations are required.
Marina – This restaurant only serves dinner. Reservations are required.
Green – This buffet restaurant serves breakfast, lunch and dinner.
Efes – This restaurant only serves dinner. Reservations are required.
24-hour room service is available.
A private beach and 5 outdoor tennis courts are featured at the resort. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Pine Bay Holiday Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.