4 Nov 2019 by Anselmus Arie, General Manager
Dear Anonymous, Thank you for your review and we regret to know that according your score it seems that your experience is not perfect as our expectation and it will be more helpful if you could let us know which part or things is that. We do hope that we could do a betterment in the future so we are hoping to have a chance to serve you again in the near future, Cordially yours,
6 Mar 2017 by General Manager
Dear Ms. Bianca, Thank you for your stay at Grand Zuri Kuta Bali, it's a pleasant we could have your feedback during your stay at our Hotel. Your input regarding your stay will be our concern to improve ourselves in near future, Again thank you for the sharing experience. Your Sincerely, General manager
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Grand Zuri Kuta Bali offers its guests a full-service spa, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Grand Zuri Kuta Bali. A free area shuttle within 2 km is available. Free self parking is available. Smoking is allowed in designated areas at this 4-star Kuta hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Grand Zuri Kuta Bali offers 133 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Cerenti – This poolside restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.
Zuri Lounge – This café is located by the pool. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
De Tripta SPA has 4 treatment rooms, including rooms for couples. Services include massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.