9 Jan 2020 by Jaya
Dear Sir/Madam, Warmest Greeting from Rama Beach Resort and Villas On behalf of the entire team at Rama Beach Resort and Villas, we would like to thank you for taking the time to review your recent stay at our hotel. I would like to say how sorry I am that you left the hotel disappointed with your stay. Allow me to express my sincerest apologies for a very atypical Hotel experience. Rest assured that I am currently reviewing in detail the several points you brought to our attention and that I have followed up with the departments involved to use your comments as a training opportunity to prevent this from happening again, to you or any other guest. . We hope that you will give us another chance to showcase our service, and we hope to see you at The Hotel again soon With best regards Jaya eCommerce
5 Apr 2018 by Jaya/eCommerce
Dear Sir/Madam, Warmest Greeting from Rama Beach Resort and Villas Thank you for taking the time to write your review on Expedia web site. We greatly appreciate your feedback, and are pleased to know that you enjoyed your stay recently. It is rewarding to know that you are comfortable with our location near with shopping mall and staff was helpful. Thank you for sharing the story about your experience with us, we will be sure to share this review with our team. We look forward to welcoming you and your family back to Bali again soon. With best regards Jaya eCommerce
15 Dec 2017 by Jaya
Dear Sir/Madam, Warmest greeting from Rama Beach Resort and Villas Rama Beach Resort and Villas Team wishing you all the best Thank you very much for your penning regarding to your recent fantastic stay experience with us. It is rewarding to know that you are comfortable by our services of our staff during your staying with us and variety foods was served when having breakfast. Your comments are important to us as we continue to refine the level of our boutique services we extend to our guests. We greatly appreciated your review and hope to welcome you back to Rama Beach Resort and Villas With best regards Jaya e-Commerce
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Rama Beach Resort and Villas offers its guests a full-service spa, an indoor tennis court, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi is free in public spaces. A business centre and a meeting room are available. A kids' pool, a rooftop terrace, and spa services are also featured at the business-friendly Rama Beach Resort and Villas. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. This 4-star Kuta hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
Rama Beach Resort and Villas offers 102 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and a safe. Rooms open to balconies. 42-inch LED televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Kuta hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
Rama Beach Resort and Villas has a restaurant on site.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include an indoor tennis court.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Rama Spa. Services include hot stone massages, facials, body treatments and manicures and pedicures.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.