26 Jan 2020 by AF
Dear Guest, Many thanks for sharing your rating. It seems that we failed at meeting your expectations and we are very sorry about this. Please be assured that we constantly strive to achieve only the highest levels of quality, service and hospitality and I truly regret that we fell short of our goals.We hope you may share more details with us regarding your experience. We are looking forward to welcome you again. Kind Regards, General Manager - Mohamed Ibrahim
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
Simply step outside to unwind on the resort's beach. At Movenpick Hotel & Resort Al Bida'a Kuwait, you can cool off in one of the 5 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the pool bar. WiFi is free in public spaces. This luxury resort also offers a free kid's club, a kids' pool and a steam room. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Salmiya resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Movenpick Hotel & Resort Al Bida'a Kuwait offers 306 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Beldani Restaurant – This beachfront restaurant serves brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
24-hour room service is available.
5 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Enhanced food service safety measures are in place. The property affirms that it follows sanitisation practices of ALLSAFE (Accor Hotels) guidelines.The property affirms that it adheres to the Bureau Veritas (third-party expert - Global) sanitisation guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
As required by Kuwaiti law, Kuwaiti citizens or foreigners residing in Kuwait are required to provide a Kuwait Civil ID card upon check-in. Couples who wish to share a room are obligated to provide their original marriage certificate.