28 Nov 2018 by Raymond Chung
Thank you for choosing Silka Tsuen Wan, Hong Kong! We are so sorry to hear you were disappointed with our room size. Actually, we have different room categories with spacious and cozy bedroom, please visit us for more details. We are much concern your valuable comments and strive to do the best in the future. We hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.
10 May 2019 by Florence Ng, General Manager
We are delighted to hear that you enjoyed your stay at Silka Tsuen Wan, Hong Kong. Glad to receive your positive comments about our room cleanliness as well as helpful and friendly staff. Your appreciations will lead us to success and do it better in the future. Your compliments must be shared with our team members. We look forward to hearing from you again soon!
10 Jan 2019 by Rita Ng, Guest Relations Officer
Thank you for rating us! Looking forward to seeing you soon.
Along with a restaurant, there's a coffee shop/café on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 924 square feet (86 square metres) and includes conference rooms. An airport shuttle (available on request) is available for a fee. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Silka Tsuen Wan Hong Kong. Smoking is allowed in designated areas at this 4-star Kwai Tsing hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Silka Tsuen Wan Hong Kong offers 409 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Silka Tsuen Wan Hong Kong has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport shuttle service is available on request from 10:30 AM to 8:30 PM. Fees may apply. Contact the property in advance to make arrangements.
This property provides a complimentary shuttle to the Kwai Fong MTR station daily.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Airport shuttle service is offered on request from 10:30 AM to 8:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
