26 Oct 2019 by Guest relations Manager
Dear Guest, thank You for choosing CITYHOTEL and for taking time to share Your experience with us! It is very disappointing to hear that Your expectations for CITYHOTEL were not satisfied. Could You contact us directly and provide more detail information about the situation which caused Your negative impression. Thank You in advance! Best regards, Guest relations Manager, Tsurul Alexandra
1 Mar 2019 by Guest Relations Manager
Dear Guest, thank You very much for sharing the impressions of Your staying at CITYHOTEL! We are glad to know that You enjoyed Your staying with us. Spesial thanks for Your kind comments about breackfast at our restaurant MATISSE. Whenever You are back in Kyiv we would be very satisfied to welcome You again! Best regards, Guest relations Manager, Tsurul Alexandra
30 Jan 2019 by Guest Relations Manager
Dear Guest, thank You for choosing CITYHOTEL and for Your kind feedback! We are delighted to know that Your staying with us was comfortable and remarkable. Special thanks for all of the positive things mentioned in Your review about our location, comfort and facilities. Whenever You are back in Kyiv we would be very satisfied to welcome You again! Best regards, Guest relations Manager, Tsurul Alexandra
16 Nov 2018 by Aivazbekov Alexey
Dear Guest, thank You very much for choosing CITYHOTEL for Your stay in Kyiv and also for the excellent feedback on our property. We hope to see You soon again. Warm Regards, Aivazbekov Alexey, Rooms Division Manager.
7 Jun 2021 by Konstantin Trofimov Front Office Manager
Dear Guest, I am delighted to read Your kind words, thank You very much for sharing Your review with us. I am glad to hear that You found the staff so friendly and helpful! We are looking forward to welcome You again at our CITYHOTEL.
20 Jan 2020 by Guest relations Manager,
Dear Guest, thank You very much for such a great feedback! We are glad that You did appreciate our restaurant MATISSE, level of service and food quality. We are looking forward to being able to welcome You back again in the near future! Best regards, Guest relations Manager, Tsurul Alexandra
11 Dec 2019 by Aivazbekov Alexey
Dear Guest, Thank You for taking the time to review Your stay at the CITYHOTEL. I was delighted to read Your kind comments, and to hear that You had a truly wonderful experience. We are always ready to do everything possible so that our guests leave us only with pleasant impressions. Our team will be happy to welcome You back as soon as possible. Kind regards, Aivazbekov Alexey, Rooms Division Manager.
29 Nov 2019 by Guest relations Manager
Dear Guest, thank You very much for choosing CITYHOTEL and for Your amazing feedback! We are very happy to know that You enjoyed Your staying with us and that we could fulfill Your expectations. Special thanks for all of the positive things mentioned in Your review about our comfort, service and facilities. Comments like Yours inspire us to work with even bigger enthusiasm and more efficiently! We would be very happy to welcome You back in CITYHOTEL! We hope that every next staying will be unforgettable for You and You will discover new positive impressions. Best regards, Guest relations Manager, Tsurul Alexandra
12 Aug 2019 by Rooms Division Manager
Dear Guest! Thank You for choosing CITYHOTEL and for Your kind feedback. Please, also accept our special thanks for the positive comments regarding our restaurant FOG FACTORY. We sincerely hope that on Your next visit to the Kyiv, You will stay at CITYHOTEL, again. Kind Regards, Aivazbekov Alexey, Rooms Division Manager.
26 Jun 2019 by Guest relations manager
Dear Guest, thank You for staying at CITYHOTEL! We appreciate Your time in giving us Your valuable feedback. We are delighted to know that You had some great time at our hotel and would like to thank You for Your kind comments. Whenever You are back in Kyiv we would be very happy to welcome You again! Kind regards, Guest relations manager, Tsurul Alexandra
Cityhotel offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 1227 square feet (114 square metres) and includes conference rooms. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Cityhotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4-star Kyiv hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Cityhotel offers 124 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Kyiv hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Matisse – This restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages, facials and body wraps.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Cityhotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast and through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.