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"Rooms very tired and need updating. Disappointing that the hotel bar will only accept cash payments even though I was advised to provide details of c ... " More

By a verified traveller on Tue 04 Feb 2020

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Duplex

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Luxury Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Hotel Ukraine's good location gets good marks from our customers. During your stay, you're just a quick walk from Khreshchatyk Street. Free WiFi in public areas, 2 restaurants and a bar are available. Built in 1961, this 4-star hotel has 368 rooms over 14 floors. All rooms offer free WiFi and cable TV channels.

  • Air-conditioned accommodations with cable TV, room service and rainfall showerheads
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the location and the proximity to shopping
  • Steps from Khreshchatyk Street and 4 minutes on foot from Museum of Money of the National Bank of Ukraine
  • Train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee

Hotel Ukraine ratings based on 31 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Ukraine

Everyone (21) Couples (3) Family (3)
4 out of 5
Rooms very tired and need updating. Disappointing that the hotel bar will only accept cash payments even though I was advised to provide details of credit card for additional payments.

Posted by on 4 Feb 2020

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Comment from Hotel Management

4 Feb 2020 by Hotel Ukraine

Dear Guest, thank you for taking the time to leave your rating about Ukraine Hotel! Please accept my deepest apologize for all inconveniences! Please, be assured that we took into attention your comments and it have been already addressed to proper departments for further improvement. Kind regards, Ukraine hotel team!

4 out of 5
Quite an unusual breakfast, this could have been improved.

Posted by on 21 Oct 2019

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Comment from Hotel Management

23 Oct 2019 by hotel Ukraine

Dear Guest! Thank you for your rating and we hope that we`ll have the pleasure of welcoming you back again soon! Kind regards, Ukraine Hotel team!

4 out of 5

Posted by on 4 Aug 2019

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Comment from Hotel Management

7 Aug 2019 by Ukraine hotel

Dear Guest! Thank you for your review. We would like to express our gratitude and appreciation for you choose the Hotel "Ukraine" for you stay. We Appreciate your opinion about hotel Ukraine. We hope to see you soon. Best regards, Ukraine hotel

4 out of 5

Posted by on 8 Jul 2019

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Comment from Hotel Management

11 Jul 2019 by hotel Ukraine

Dear Guest! Thank you for your rating and we hope that we`ll have the pleasure of welcoming you back again soon! Kind regards, Ukraine Hotel team!

4 out of 5
Excellent housekeeping with attentive staff, smooth check in and check out , buffet breakfast was adequate to start the day with different varieties for jhot foods daily. In heart to city so easily acceaaible to malls ans major tourist attractions and hop in hop off bus. Great bars and shisha places locally. Room were spacious and good double bed. Tv channels need upgrade as we had 5 different rooms but every room had different tv channels which was bizarre. Some rooms have led tv some had old school tv which needs a change as quality of screen view is poor. City tax need to be paid at hotel. Otherwise we had a great time in kiev and excellent stay at hotel.

Posted by , from London on 19 Jun 2019

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Comment from Hotel Management

22 Jun 2019 by hotel Ukraine

Dear Guest, thank you for taking the time to leave your rating following your recent stay with us at Ukraine Hotel! We are happy to know that you were satisfied with our hotel! We will be glad to welcome you again in the nearest future! Kind regards, Ukraine Hotel team!

4 out of 5
Very gentle staff, free water at the room, perfect cleaning

Posted by on 19 Jun 2019

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Comment from Hotel Management

22 Jun 2019 by hotel Ukraine

Dear Guest, thank you for taking the time to leave your rating following your recent stay with us at Ukraine Hotel! We are happy to know that you were satisfied with our hotel! We will be glad to welcome you again in the nearest future! Kind regards, Ukraine Hotel team!

5 out of 5
Great old style hotel. we had a massive room with a view over the main square and fabulous skyline and buildings . Great location .

Posted by on 13 May 2019

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Comment from Hotel Management

15 May 2019 by hotel Ukraine

Dear Guest, thank you for taking the time to leave your rating following your recent stay with us at Ukraine Hotel! We are happy to know that you were satisfied with our hotel! We will be glad to welcome you again in the nearest future! Kind regards, Ukraine Hotel team!

1 out of 5

Posted by on 1 Feb 2019

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Comment from Hotel Management

29 Apr 2019 by hotel Ukraine

Dear Guest! Thank you for your rating and we hope that we`ll have the pleasure of welcoming you back again soon! Kind regards, Ukraine Hotel team!

4 out of 5

Posted by on 20 Aug 2020

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Comment from Hotel Management

20 Aug 2020 by hotel Ukraine

Dear Guest! Thank you for your rating and we hope that we`ll have the pleasure of welcoming you back again soon! Kind regards, Ukraine Hotel team!

4 out of 5

Posted by on 29 Jul 2020

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Comment from Hotel Management

31 Jul 2020 by Hotel Ukraine

Dear Guest! Thank you for your rating and we hope that we`ll have the pleasure of welcoming you back again soon! Kind regards, Ukraine Hotel team!

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2659 square feet (247 square metres) and includes conference centres. A terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Ukraine. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Kyiv hotel.

  • 1 building
  • 368 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2659 sq ft of conference space
  • 247 sq. m of conference space
  • Built in 1961
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Kyiv Passajirskii Station (4.6 km / 2.9 mi)
  • Property shuttles: Train station pick-up
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Ukraine offers 368 air-conditioned accommodations with a safe and a hairdryer. Televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead. This Kyiv hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Hypo-allergenic bedding
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Air conditioning
  • Wheelchair accessible
  • Travel cot

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Ukraine – This restaurant serves breakfast, lunch and dinner.

Mariinskiy – This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Spa Services

  • Manicures and pedicures

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and over.

As an alternative to a QR code with proof of COVID-19 vaccination or a negative PCR test, guests may provide a QR code with proof of COVID-19 recovery within 6 months before arrival during check-in.

Hotel Ukraine offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: UAH 400 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 20 lbs)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 16 years old.

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 16 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Noise-free rooms not guaranteed
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 18
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Number of children who can stay for free – 3
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: UAH 400 per night
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: UAH 60.00 per person, per night. This tax does not apply to children under 18 years of age.
  • Administrative fee: UAH 20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between UAH 375 and UAH 465 for adults, and UAH 375 and UAH 465 for children (approximately)
  • Uncovered self-parking fee: UAH 100.00 per day (in/out privileges)
  • Pet fee: UAH 400 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Ukraine
  • Ukraine Hotel
  • Hotel Ukraine Kiev
  • Ukraine Kiev
  • Best Eastern Ukraina Kiev
  • гостиница Украина
  • отель Украина
  • готель Україна
  • Ukraine Kyiv
  • Hotel Ukraine Kyiv
  • Hotel Ukraine Kyiv
  • Hotel Ukraine Hotel
  • Hotel Ukraine Hotel Kyiv

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.