Property Features
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. Suiran, A Luxury Collection Hotel, Kyoto offers its guests a full-service spa. A train station pick-up shuttle and A train station drop-off shuttle are free. Spa services, gift shops/news stands, and a garden are also featured at the luxury Suiran, A Luxury Collection Hotel, Kyoto. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Kyoto hotel.
- 39 guestrooms or units
- 3 levels
- Deli
- Breakfast available (surcharge)
- Coffee in lobby
- Dry cleaning
- Front desk (24 hours)
- Storage area for luggage
- Front desk safe
- Concierge
- Garden
- Gift shop
- Lift
- Smoking in designated areas
- 1 conference room
- Dining venue
Family Friendly Amenities
- Family property
- Free WiFi
- Snack bar/deli
- Refrigerator
- Free cots/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
, High-speed internet access
Available in some public areas:
Free WiFi
Parking
Transport
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Train station: Randen-saga Station (1 km / 0.6 mi)
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Metro station: Torokko Arashiyama Station (0.8 km / 0.5 mi)
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Property shuttles: Free train station pick-up
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Parking: Self parking available for a surcharge
Room Amenities
Suiran, A Luxury Collection Hotel, Kyoto offers 39 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished lanais. Beds feature down duvets. 42-inch flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and toilets with an electronic bidet. This Kyoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. In-room massages and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
- Bathrooms are partially open
- Private lanai (furnished)
- Deep-soaking bath
- Minibar
- In-room dining (24 hours)
- Flat-screen television
- Satellite channels
- Fridge
- Coffee maker
- Down blanket
- Separate bath and shower
- Cots (free)
- Rollaway beds (surcharge)
- Housekeeping (daily)
- Nightly turndown service
- Newspapers (free)
- Massage in room (surcharge)
- Hairdryer available
- Safe
- Dressing gowns
- Slippers
- Toiletries (free)
- Toilet with electronic bidet
- Telephone
- Exterior corridor access
- Climate control
Food & Drink
For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
KyoSuiran – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Cafe Hassui – This café serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.
Spa Services
The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Public bath/onsen services include an outdoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature shared men's and women's areas. There are hot springs/mineral springs on site.
- Number of treatment rooms 2
- Couples treatment rooms
- Body treatments
- Body wraps
- Facial treatments
- Outdoor mineral hot springs (Japanese-style onsen)
- Aromatherapy treatments
- Hot springs/mineral springs in spa
- Massages
- Yukata (Japanese robe)
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business centre
Hotel Policies
Check-in
- Check-in time starts at 3:00 PM
- Check-in time ends at midnight
Special check-in instructions:
This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Suiran, A Luxury Collection Hotel, Kyoto offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for JPY 7000.0 per night.
- Free cots (infant beds)!
Pet Policy
- No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- UnionPay
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Debit cards not accepted
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is not available
- Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are not available
- No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
- A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: from approximately JPY 4000 per person
- Self-parking fee: JPY 2200 per night
- Rollaway bed fee: JPY 7000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Suiran Luxury Collection Hotel Kyoto
- Suiran Luxury Collection Hotel
- Suiran Luxury Collection Kyoto
- Suiran Luxury Collection
- Suiran, A Luxury Collection Hotel, Kyoto Hotel
- Suiran, A Luxury Collection Hotel, Kyoto Kyoto
- Suiran, A Luxury Collection Hotel, Kyoto Hotel Kyoto
You should know
- As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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