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Hotel Description

Our customers tell us that they can't get enough of the free breakfast at Volcano Lodge Hotel & Thermal Experience. During your stay, you're just a quick walk from Arenal Natura Ecological Park. Free WiFi in public areas, free self-parking and 4 outdoor pools are available. Built in 1999, this 4-star lodge has 66 rooms on 1 floor. All rooms offer free WiFi and patios.

  • Air-conditioned rooms with patios, LCD TVs and fridges
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, swim-up bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the 4 outdoor pools
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes hot springs, a sauna and a playground
  • Guests have great things to say about the breakfast and the family-friendly amenities
  • Just a 2-minute drive from Ecotermales Fortuna and a few minutes from Ecoglide Arenal Park
  • Airport shuttle service available for a fee

Superior Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max
£65* Per night/room 2 Jun - 3 Jun

Superior Room (Thermal)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed (Thermal)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Volcano Lodge Hotel & Thermal Experience ratings based on 8 verified reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Volcano Lodge Hotel & Thermal Experience

Everyone (4) Couples (3) Family (1)
5 out of 5

Posted by on 24 Jan 2020

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Comment from Hotel Management

24 Jan 2020 by Gerardo Pérez H

Hola, muchas gracias por su buena valoración, Saludos cordiales,

4 out of 5
Les bains thermaux. Bon buffet du petit déjeuner. Bon restaurant

Posted by on 27 Nov 2019

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Comment from Hotel Management

7 Dec 2019 by Gerardo Pérez H

Bonjour, merci beaucoup pour votre bonne critique et commentaire. Nous sommes très heureux de voir que votre expérience a été très bonne. Nous espérons que vous pourrez nous rendre visite à nouveau. Salutations,

5 out of 5
Wunderschöne Anlage mit Blick auf den Vulkan, Thermalbädern und schönem Garten.

Posted by on 3 Oct 2019

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4 out of 5
sehr schöne Hotelanlage mit hot springs und freundlichem Personal.

Posted by on 14 Dec 2018

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Comment from Hotel Management

16 Dec 2018 by Gerardo Pérez H

Hallo Marina, vielen Dank für Ihren guten Beitrag. Wir hoffen, dass Sie uns eines Tages wieder besuchen können. Beste Grüße.

4 out of 5
Thank you; it was a great pleasure! Very nice to swim in the hotsprings;)

Posted by on 19 Nov 2018

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Comment from Hotel Management

19 Nov 2018 by Gerardo Pérez H

Hello Andrea, we want to thank you for your time to leaving us a comment. As you mentioned, we have beautiful and relaxing hot springs. We hope your experience has been unforgettable. Best regards,

5 out of 5
Alles tip-top und sehr professionel und freundlich.

Posted by on 22 Oct 2018

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Comment from Hotel Management

26 Oct 2018 by Gerardo Pérez H

Hallo Jürg, vielen Dank für deine gute Bewertung. Wir sind froh zu wissen, dass alles ganz nach Ihren Wünschen war. Ich hoffe, Sie können uns bald wieder besuchen. Mit freundlichen Grüßen,

4 out of 5

Hotel mit super Ausblick

Haben für 2 Nächte dort gebucht.Hatten ein sauberes, sehr geräumiges Zimmer mit tollem Ausblick in einen tollen Garten, inkl. Kolibris,und auf den Vulkan. Das Personal war sehr freundlich. Die Anlage sehr gepflegt, genügende Parkplätze sind auch vorhanden. Es gibt einen Pool (Hot Spring) mit heissem Wasser vom Vulkan gewärmt. Auch kann ich den Whirlpool mit Blick auf den Vulkan sehr empfehlen.

Posted by on 30 Dec 2013

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5 out of 5

Hôtel de 1ère catégorie

Avons beaucoup apprécié notre séjour de 2 nuits dans cet hôtel. Excellente infrastructure, à proximité des bains chauds et du volcan Arénal. Seul petit bémol, un peu grand, manque l'esprit "familial" d'un hôtel plus petit.

Posted by on 3 Dec 2013

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About the Volcano Lodge Hotel & Thermal Experience

Location 7 Km West From La Fortuna, La Fortuna, Alajuela 50-4417

Property Features

Volcano Lodge Hotel & Thermal Experience offers its guests hot springs, 4 the outdoor swimming pools, a sauna, and a kids' pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A swim-up bar. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. Spa services, a terrace, and tour or ticket assistance are also featured at the family-friendly Volcano Lodge Hotel & Thermal Experience. Free self parking is available. A complete renovation of Volcano Lodge Hotel & Thermal Experience was completed in November 2014. This 4-star La Fortuna lodge is smoke free.

  • 1 floor
  • 66 guestrooms or units
  • 2 bars or lounges
  • Built in 1999
  • Full breakfast (free)
  • Dining venue
  • Swim-up bar
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -4
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Jose (SJO-Juan Santamaria Intl.) (121.2 km / 75.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Volcano Lodge Hotel & Thermal Experience offers 66 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include a shower and hairdryers. This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Private patio
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast daily from 6:30 AM to 10 AM.

Restaurante Sura – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Arenal Lobby Bar – This bar serves lunch and dinner. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

4 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Mountain biking nearby
  • Cave exploring nearby
  • Hot springs on site
  • Kayaking nearby
  • Scooter/moped rentals nearby

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 1
  • Reflexology
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages
  • Number of hot springs - 2

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 21

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Volcano Lodge Hotel & Thermal Experience

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel reserves the right to pre-authorize the credit card for any bookings where payment for the stay will be made on site instead of at the time of booking. The credit card used for booking must be presented upon arrival.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No lifts
  • No pets or service animals allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Volcano Lodge & Springs
  • Volcano Lodge & Springs Fortuna
  • Volcano Springs
  • Volcano Springs Fortuna
  • Volcano Lodge Springs La Fortuna
  • Volcano Lodge Hotel Thermal Experience La Fortuna
  • Volcano Springs La Fortuna
  • Volcano Lodge Hotel Thermal Experience
  • Volcano Thermal Experience La Fortuna
  • Volcano Thermal Experience
  • Volcano & Thermal Experience
  • Volcano Lodge Hotel & Thermal Experience Lodge
  • Volcano Lodge Hotel & Thermal Experience La Fortuna
  • Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

You should know

LOCALIZE

  • Reservations are needed for massage services and spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.