- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely have no idea how they have 3 stars! The cleanliness is appalling, service is terrible, My key fob would not work leading me to have to walk down the stairs just to get it replaced since the stupid lift takes forever to work. Worst 2days if my life! I missed my flight today and thought I could cope maybe a few hours by knocking straight off to sleep. I got to the hotel at 5:05 in the morning bare in mind the start of a new day & ( there is no policy on check in time I was told about) which Is the 15th, I was told only one room is available which the most expensive one, I agreed on the $77 for the night and asked If I could pay to extend my checkout time on the 16th I was then told i would have to leave at 12 in the afternoon on the 15th meaning only 7 hours of sleep. When I told them why are they charging me a full 24hrs for only 7hours I was told it’s Saturday night when my phone clearly says (SUNDAY 05:05) Disgusting!!!